15 Year Mortgage Rate Confusion

[William Coet]

We were quoted 4.75 apr for a 15 year mortgage. The lender said rates have been going up.  This is confusing because the fed has been lowering rates. 

-4.75 is well above the average 3.02 posted on other sites that aggregate data for rate.  Why would this rate be so much higher than the average?

-Why would the lender state that rates have been going up if the fed has been lowering rates?  Are they not related?

Thank You