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Updated over 5 years ago on . Most recent reply
![Megan Barron's profile image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/1225945/1642829716-avatar-meganb57.jpg?twic=v1/output=image/crop=750x750@0x244/cover=128x128&v=2)
Current interest rates
Interest rates are looking very good right now. I found a really good rate of 3.375 for a 30 year fixed at Sterling Bank and Trust.
Has anyone ever worked with them before? I visited a location and it seemed very cheap and not set up very secure.
Also, when applying for the loan the loan agent wanted me to email all of my private information to him, which I did not do because I didn’t feel that was secure enough.
I have worked with other lenders in the past where they had a more secure way of obtaining private documents (uploading them).
I don’t want to miss out on the great rate but my gut just tells me this place is very behind the times and might not be very prompt.
Has anyone ever worked with them before?
Thank you
Most Popular Reply
![Geordy Rostad's profile image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/971983/1621506559-avatar-geordyr.jpg?twic=v1/output=image/crop=776x776@0x0/cover=128x128&v=2)
The rate is important but so are the points. You need to figure out how many points they will charge up front to get that sweet rate.
Can you print your docs out and walk in there? Or send everything except your SSN and call in with those?
I'm assuming this is an owner occupied loan at that sort of rate.
I'm a big fan of small-time banks. Even if they seem behind the times, the service has been excellent in my experience and when problems come up, real people from your branch will call you and know your name and know who you are.