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Updated about 10 years ago on . Most recent reply
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Need Advice -ASAP
I have a situation I need advice on. This is regarding my personal home also. We switched insurance companies back in June and on Friday we received a letter from our mortgage company saying that they are charging us $4,000 for insurance they had to purchase to cover our home for 2 months. But, the thing is we had insurance the whole time. For some reason they say we went 2 months without insurance. And, why it is $4,000 is beyond me since it only cost about $1,000 for the whole year.
About 3-4 months ago they sent a letter asking us to log onto their website and update our insurance information, which I did. And, now we received the letter stating they are charging us $4,000.
I am going to call them on Monday and send them a copy of our insurance showing that we had coverage the entire time. But, what if they they say we still own them the $4,000? What are my options then?
Thanks