sold mortgage note that got bigger

[Pamela Winslow]

Hi, I just bought my first investment property, I am paying my first mortgage payment.  I was informed my mortgage was sold from the original bank I made it through.  I received my first paper statement, all good, same amount.  I went online to set up payment through the bank, and the amount went up $24 a month.  I was told it was because of servicing and account changes that had to be made.  NOT happy. I have a call into the mortgage office.  This adds about $300 to my world every year.  Any advice?  Is this normal?  

Thank you, Pamela

[Kevin Luttrell]

@Pamela Winslow It's common for lenders to transfer servicing after closing, but there legally cannot be any changes to your loan terms. 

You said the mortgage statement you received shows the correct monthly payment? If that's the case then there's no reason why your payment online would be any different unless the bank charges a transaction fee for a particular payment method or something.