Realtors - How hard do they work?

[Catherine Emert]

I have seen this asked a lot and I have seen answers I definitely don't agree with but that is just based on how I personally run our company. How hard should a broker/agent/realtor work for you??? 

The answer is pretty simple - a good realtor is always working. My day starts most days at 5am and finishes when I go to bed at night. I am working all day everyday, 7 days a week, 365 days a year, always on stage as we put it. If you interview a realtor and ask them how they do things, and make it clear from the beginning what you expect you should never be on this forum asking this question. 

I know that my job is to present myself and my company as the best there is on these forums but honestly, I feel a lot of times people are afraid to have a conversation without feeling validated ahead of time. I feel a lot of times people are unaware that there is an issue and if as humans we communicate what we need we will be pleasantly surprised by the outcome. I have thought I was communicating well with clients and had them upset, once they finally came to me and they were clear about their expectations things were fine. Some clients want daily checkins, some want weekly and some only want to hear from me when I have something for them. An average realtor isn't just working with one client. Currently my partner and I are juggling 11 escrows, a couple dozen buyers, and 4 listing prospects as well as broker price opinions on probably a dozen divorce cases. Realtors are human too. A good realtor is not going to communicate less because a deal doesn't pay as much as another one they have going. We teach our brokers from the beginning that it is better to have 10 clients that are happy at a lower price range than it is to have just one client happy at a higher price range. We are in the business of making sure we deliver consistent service and communication to each and every one of our clients. I hope this helps those that are looking for this answer.