Section 8: Possible tenant complaint due to water heater size

[Nathan Patterson]

Hey Everyone, I've got a decision to make.   So I have a Housing Authority(Section 8) tenant that is stating they do not have any hot water.  I've had someone from the state & a plumber go out & confirmed there is hot water.  The unit is a 2 bed 1 bath with a 20 gallon electric water heater.  The tenant states that if I do not replace the water heater they will file a complaint with the state.  

My logic says to not replace it, the heater is from 2022 so it is not old by any means but it is definately small on a capacity side for the size of the apartment.  Though if the tenant does end up moving out, I'll probably have the same issue with the next tenants.  

Am I being unreasonable/slumlord.  Put me in my place if needed.  Right now I am leaning toward not replacing it since it is not broken & I have two non-bias parties saying it is fine.    Thanks.