10 unit seller, call or mail?

[Christopher Morin]

A terribly managed and under-rented 10 unit building came off market a few month ago. The place is an absolute mess.

While it was listed, the agent was defunct. The description was short, terrible pictures, and non responsive to offers through my agent. However, my agent did get the listing agent on the phone once (while theyvwere moving out of town) and learned that the owner was a dentist who "didn't realize it'd be this much work" and many other negative factors. My multiple offers were with zero response and zero evidence of recipt, because the agent was that bad.

Now that its off market, the mailing address is a very respected and busy dental practice with a good phone nunber.

To approach this seller would you mail them? or call and go through the secretary? I don't want to create shame in front of their staff, but I want to talk to this guy! What would you do?