Bank owned abandoned house, bank hangs up on me

[Donna Pattani]

There is a house very close to my primary that has been an eyesore for 10+ years.

There has been no sign of life fro over 1 year.

It was granted to Newrez/Shellpoint over 1 year ago.

I want to buy it. Called Newrez and they took most of my info to give to the acquisition dept, then the line went dead.

I called back and they hung up on me when I mentioned an abandoned property.

This place is actually becoming a nuisance with varmints and out of control bamboo.

Anyone have a contact for them, I can't find one, or am I wasting my time?

Thanx

[Bob Reinhard]

Does Shellpoint now manage it or is it still a Wells property?

Next, no property is "abandoned" if it is being maintained, however poorly. Perhaps a change in vocabulary might help.

Are you looking to buy it or looking to complain about the vermin? If you are looking to discuss acquisition, complaining is the wrong tack to take, otherwise, use the @Theresa Harris suggestion.

Bob