Just bought first Short-term Rental in Norfolk, Virginia

[Hardy G. Owens]

We recently closed on our first short-term rental in Norfolk, Virginia.  We love the mid-Atlantic area, and hope to retire here in the future.  There are many suggested tips for providing a great experience for guests found on the web; however, what would you say are the non-negotiables for providing comfort? Perhaps this is too broad of a question.  I understand that Internet/Wifi is a must, but what about TV.  Many tell me that they hardly use TV much, just Netflix, Hulu, YouTube, etc. Thoughts and suggestions are appreciated.