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Guerin Property Services
Agent
4.5 stars
63 Reviews
Markets served
San Antonio, TX
Licenses, Designations or Certificates
Texas Real Estate License #610683 Corporate Broker License #9000203
About us
We are a full services real estate and property management firm that helps our investors identify promising investments, purchase and sell, renovate services as necessary, locate and screen tenants, manage for your long-term success. At Guerin Property Services, we are well-equipped to help with all facets of the real estate investment process. Throughout it all, we will use our skills, knowledge, and resources to seek your best interests and your success. We will be with you (and your future tenants) every step of the way! We cover the Austin, San Antonio, Dallas/Fort Worth and Houston areas. Please check out what the California Business Journal had to say about us: https://calbizjournal.com/texas-size-value/ and hear Kevin's Roofstock podcast interview here: https://remoterealesateinvestor.podbean.com/e/welcome-to-the-central-texas-real-estate-market/
Specialties
Residential
Townhouse/Condo
Single-Family Rental
Primary Residence
Multi-Family (2-4 units)
Fix & Flip
Short Term Rental
New Construction
Reviews (63)
4.5 stars
63 Reviews
4.5 stars
62 Reviews
5.0 stars
1 Review
5.0 stars
3 months ago
Reviewed by
Amanda Bianchi
Our experience with CPS has been amazing so far. We just moved in a few days ago and Shelby and Chad have been SOOO responsive. I emailed them Wednesday afternoon and by Thursday morning they had a crew in replacing carpets. The whole experience prior to moving in was great also with Shelby being super responsive.
5.0 stars
4 months ago
Reviewed by
Kristine O.
Guerin Property Services are very professional. They help out-of-state investors like me to not worry about the property and about looking for tenants. So far I have no issues with my tenants. They do all the work and all I need to do is to continue to save up to buy more properties in the future. I highly recommend their service.
4.0 stars
a month ago
Reviewed by
Michael Richards
It didn't start off good.. but the team made me feel better once in person I was military moving to a new state which had different guidelines slightly so once I under stood that everything was fine. They helped me get my pet situated so overall great experience once I learned new things moving to a new state.
5.0 stars
3 months ago
Reviewed by
Atish Bokil
Special thanks to Jim for guiding me in finding the right property and always following up to ensure that the entire process from acquisition to renting out went smoothly. Also thanks to the entire team for such a wonderful experience. Will always be a pleasure to work with them for any future dealings.
5.0 stars
8 months ago
Reviewed by
Colton Onstot
We could not be happier with our experience with Guerin Property services. My wife and I made the decision to invest in real estate to pursue financial freedom, but we didn't know how to make our first move. Most deals seemed slightly out of reach, due to the competitive market and the interest rates. Good deals with marginal cashflow quickly turned to bad deals with negative cashflow. Regardless of location.
We decided to call GPS and spoke with Jason. It was the best decision we have made financially. By working with GPS, we gained access to investor friendly deals and rates we would have never found on our own. Now a year and a half later, we own 2 rental properties and GPS does all the landlord work for us. We prioritize our family life and day jobs, and GPS takes care of the rest. We would HIGHLY recommend this company as our property manager.
Looking forward to another purchase soon!
1.0 star
6 months ago
Reviewed by
Panda L
Guerin managed my property for a year after my previous property manager retired from managing properties. I decided to give Kevin the property to manage, or should I say mismanage after having a great conversation with him in 2022. An added bonus was that his office was a mile from my property but sadly it didn’t matter.
Got a tenant in fairly quickly in December of 2022. 2 months ago, they notified that they would break the lease and vacate sooner than expected.
Tenants broke the lease, moved out and left the house needing to be cleaned. Chad said he could not get a forwarding address for them to pay for the cleaning. I thought part of managing your property was managing the tenant and making sure they were charged back for their expenses. I guess not but did he even try? He said he could not get a hold of them. Meanwhile, I sent a text to the tenant and immediately got a forwarding address.
Worked with Briana to get quotes for the make ready. The first quote was $5,000, then the next one was $6,500 and by the time we wanted to go back to the 1st subcontractor, they said they could not do the work. By the time we got the 3rd quote, the price was another $1,000 higher. Why can we not get multiple quotes at the same time? The entire process was taking weeks and we were not getting closer to getting any work done. And we were not talking about major work. The biggest expense was painting.
During all of this, there was a storm and Briana tells me there is a roof leak. I don’t find out about this until 24 hours after she was informed. She sat on the information for 24 hours before I was told. Meanwhile, no one went there to tarp the roof so there would be no further damage. Briana gives me a quote to fix the INSIDE damage from the roof leak. $2,400. Nothing on what to do for the outside. I am told we have to wait a week for a roofer who charges a trip charge. How about coming up with a solution to stop further damage first?
So with the make ready, fixing inside for roof leak, we are now up to $9000 in expenses and this is before a roof estimate. Oh and then all of a sudden there is a 10% management fee which really is all of a sudden because when I spoke to Kevin a year ago, I specifically asked and there was no management fee.
Usually property managers have subcontractors that are reliable and reasonable since they give them constant business all year round. Well, apparently not the case here. Last year on two instances, I got quotes for 2 issues and I was able to find someone else for hundreds less. One was an appliance replacement. Justin said I could work with him on the delivery since their guy wanted $300 more for the same model dishwasher. After giving Justin the delivery date, he was MIA on that day and I had to work with the tenant directly.
It is easy to spend someone else’s money. I could go get exorbitant quotes, send an email to say send me $6000 and my job is done. I would hope they want to save me money but that is not the case. Why can I get better quotes without any relationship with vendors? They are getting quotes that are all over the place with $1500 differences. We are not talking hundreds – we are talking thousands.
I need someone to care. I need someone to actively manage my investment – not cause irreparable water damage. Forget about trying to talk to someone outside of Monday thru Friday 8 to 5. Even within those hours, I ask a question and get a response the next day. When is a roofer coming? Silence.
I tried to talk to Kevin to somehow salvage our relationship. I emailed him. I texted him. I left him a voicemail. But he did not want to talk to me. On Monday he told me he didn’t work on the weekends and then directed me to talk to Chad (on Monday) and this is when I told him all of the above concerns. He did not even try to convince me to stay. I guess they don’t need me as a client.
Do Better Be Better. Take time to care. Pretend it is your house and your money.
5.0 stars
8 months ago
Reviewed by
Kandice Nguyen
Kevin and rest of Guerin Property Services are a top notch, A+ rated team. They are responsive, attentive, and transparent with their clients. Highly rated, highly recommended and definitely, highly Tier 1 team!
5.0 stars
4 months ago
Reviewed by
Kristine Penkava
Very responsive and always answered my emails, calls and texts, even on the weekends. They're awesome! Have nothing but good things to say about them so far
![reviewer image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/1297291/1694559360-avatar-vinuk.jpg?twic=v1/output=image&v=2)
5.0 stars
2 months ago
Reviewed by
Vinu Krishnamurthy
Kevin makes it very easy to work with his team. Great communication and smooth transactions
![reviewer image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/1297291/1694559360-avatar-vinuk.jpg?twic=v1/output=image&v=2)
5.0 stars
2 months ago
Reviewed by
Vinu Krishnamurthy
Kevin makes it very easy to work with his team. Great communication and smooth transactions
5.0 stars
3 months ago
Reviewed by
Amanda Bianchi
Our experience with CPS has been amazing so far. We just moved in a few days ago and Shelby and Chad have been SOOO responsive. I emailed them Wednesday afternoon and by Thursday morning they had a crew in replacing carpets. The whole experience prior to moving in was great also with Shelby being super responsive.
5.0 stars
4 months ago
Reviewed by
Kristine O.
Guerin Property Services are very professional. They help out-of-state investors like me to not worry about the property and about looking for tenants. So far I have no issues with my tenants. They do all the work and all I need to do is to continue to save up to buy more properties in the future. I highly recommend their service.
4.0 stars
a month ago
Reviewed by
Michael Richards
It didn't start off good.. but the team made me feel better once in person I was military moving to a new state which had different guidelines slightly so once I under stood that everything was fine. They helped me get my pet situated so overall great experience once I learned new things moving to a new state.
5.0 stars
3 months ago
Reviewed by
Atish Bokil
Special thanks to Jim for guiding me in finding the right property and always following up to ensure that the entire process from acquisition to renting out went smoothly. Also thanks to the entire team for such a wonderful experience. Will always be a pleasure to work with them for any future dealings.
5.0 stars
8 months ago
Reviewed by
Colton Onstot
We could not be happier with our experience with Guerin Property services. My wife and I made the decision to invest in real estate to pursue financial freedom, but we didn't know how to make our first move. Most deals seemed slightly out of reach, due to the competitive market and the interest rates. Good deals with marginal cashflow quickly turned to bad deals with negative cashflow. Regardless of location.
We decided to call GPS and spoke with Jason. It was the best decision we have made financially. By working with GPS, we gained access to investor friendly deals and rates we would have never found on our own. Now a year and a half later, we own 2 rental properties and GPS does all the landlord work for us. We prioritize our family life and day jobs, and GPS takes care of the rest. We would HIGHLY recommend this company as our property manager.
Looking forward to another purchase soon!
1.0 star
6 months ago
Reviewed by
Panda L
Guerin managed my property for a year after my previous property manager retired from managing properties. I decided to give Kevin the property to manage, or should I say mismanage after having a great conversation with him in 2022. An added bonus was that his office was a mile from my property but sadly it didn’t matter.
Got a tenant in fairly quickly in December of 2022. 2 months ago, they notified that they would break the lease and vacate sooner than expected.
Tenants broke the lease, moved out and left the house needing to be cleaned. Chad said he could not get a forwarding address for them to pay for the cleaning. I thought part of managing your property was managing the tenant and making sure they were charged back for their expenses. I guess not but did he even try? He said he could not get a hold of them. Meanwhile, I sent a text to the tenant and immediately got a forwarding address.
Worked with Briana to get quotes for the make ready. The first quote was $5,000, then the next one was $6,500 and by the time we wanted to go back to the 1st subcontractor, they said they could not do the work. By the time we got the 3rd quote, the price was another $1,000 higher. Why can we not get multiple quotes at the same time? The entire process was taking weeks and we were not getting closer to getting any work done. And we were not talking about major work. The biggest expense was painting.
During all of this, there was a storm and Briana tells me there is a roof leak. I don’t find out about this until 24 hours after she was informed. She sat on the information for 24 hours before I was told. Meanwhile, no one went there to tarp the roof so there would be no further damage. Briana gives me a quote to fix the INSIDE damage from the roof leak. $2,400. Nothing on what to do for the outside. I am told we have to wait a week for a roofer who charges a trip charge. How about coming up with a solution to stop further damage first?
So with the make ready, fixing inside for roof leak, we are now up to $9000 in expenses and this is before a roof estimate. Oh and then all of a sudden there is a 10% management fee which really is all of a sudden because when I spoke to Kevin a year ago, I specifically asked and there was no management fee.
Usually property managers have subcontractors that are reliable and reasonable since they give them constant business all year round. Well, apparently not the case here. Last year on two instances, I got quotes for 2 issues and I was able to find someone else for hundreds less. One was an appliance replacement. Justin said I could work with him on the delivery since their guy wanted $300 more for the same model dishwasher. After giving Justin the delivery date, he was MIA on that day and I had to work with the tenant directly.
It is easy to spend someone else’s money. I could go get exorbitant quotes, send an email to say send me $6000 and my job is done. I would hope they want to save me money but that is not the case. Why can I get better quotes without any relationship with vendors? They are getting quotes that are all over the place with $1500 differences. We are not talking hundreds – we are talking thousands.
I need someone to care. I need someone to actively manage my investment – not cause irreparable water damage. Forget about trying to talk to someone outside of Monday thru Friday 8 to 5. Even within those hours, I ask a question and get a response the next day. When is a roofer coming? Silence.
I tried to talk to Kevin to somehow salvage our relationship. I emailed him. I texted him. I left him a voicemail. But he did not want to talk to me. On Monday he told me he didn’t work on the weekends and then directed me to talk to Chad (on Monday) and this is when I told him all of the above concerns. He did not even try to convince me to stay. I guess they don’t need me as a client.
Do Better Be Better. Take time to care. Pretend it is your house and your money.
5.0 stars
8 months ago
Reviewed by
Kandice Nguyen
Kevin and rest of Guerin Property Services are a top notch, A+ rated team. They are responsive, attentive, and transparent with their clients. Highly rated, highly recommended and definitely, highly Tier 1 team!
5.0 stars
4 months ago
Reviewed by
Kristine Penkava
Very responsive and always answered my emails, calls and texts, even on the weekends. They're awesome! Have nothing but good things to say about them so far