Chris was beyond patient kind and super helpful during my application process. This company is exactly what Knoxville needed especially for affordable homes and rentals. Even though we didnt secure a particular property there's a few others available. Again many wonderful Thanks to Chris for his exceptional assistance and the sweet young front desk girl " Hailey" ? 10 Stars 🌟☆☆☆☆☆☆☆☆

I put in a maintenance request and Bill came to fulfill the request and he done a great job. He got the work order done in a timely fashion. Thank you for a job well done. 🙂

Everyone I have had the pleasure in talking with from FIG Property Management has been understanding and very helpful. They seem to care about the residents and creating better living situations.

Lack of communication would be my biggest issue with FIG. After moving out of the rental property I was in, the security deposit was a little over two months late. Numerous attempts were made to contact them via phone and email. During this period of time, no-one was available when attempting to call them about this and the one time I was able to get on the phone with someone I was told I would be receiving a call back….I never did. Emails and voicemails were quite often not responded to within 48hrs of me reaching out to them. I will say I did not have a pleasant experience dealing with FIG and would not recommend them if you are looking to rent properties through them.

Extremely poor communication. They do not answer their phones, and on the slight chance that they do, they do not have any information to give you. It takes almost three months to get your deposit back from them, and when you continuously call to ask where your money is they tell you that it has been sent out already and "should be arriving soon". After calling and emailing many times for months, we eventually decided that they were ultimately incompetent and that if we wanted our money back, we would have to go retrieve it on our own. We had to travel 3+ hours to pick up our deposit due to their ignorance. I would not recommend this company to my worst enemy.

Chris was a great and awesome help. He was very patient and helpful. I would not have been able to do the application process without his help. We need more people like Chris.

Talk about inconsiderate!!! Why would you not take the time to let a tenant know that @8 am you will have workers next door with construction people. I had taken the day off from work to go to appt later in the day. If you expect consideration from this company, think again. You do not matter except, pay your money and expect nothing!!! You posted a response that is inaccurate. They have been back twice since I posted the review and I did not receive a warning and I work from home so this is very inconsiderate. 7/8/2024 I work from home. More construction and NO one reached out to let me know. Very distracting while working. Again it doesn't matter to management. They'll post a rebuttal about how they didn't know. You have to know. Your company is the one that gave them the work. The point is you are not considerate of others to say the least.

I stayed for a week in one of their AirBnbs and it was very clean and comfortable. The unit is complete with washer and drier, ref, microwave, heat etc.. Will stay with them again.

Chris was beyond patient kind and super helpful during my application process. This company is exactly what Knoxville needed especially for affordable homes and rentals. Even though we didnt secure a particular property there's a few others available. Again many wonderful Thanks to Chris for his exceptional assistance and the sweet young front desk girl " Hailey" ? 10 Stars 🌟☆☆☆☆☆☆☆☆

I put in a maintenance request and Bill came to fulfill the request and he done a great job. He got the work order done in a timely fashion. Thank you for a job well done. 🙂

Everyone I have had the pleasure in talking with from FIG Property Management has been understanding and very helpful. They seem to care about the residents and creating better living situations.

Lack of communication would be my biggest issue with FIG. After moving out of the rental property I was in, the security deposit was a little over two months late. Numerous attempts were made to contact them via phone and email. During this period of time, no-one was available when attempting to call them about this and the one time I was able to get on the phone with someone I was told I would be receiving a call back….I never did. Emails and voicemails were quite often not responded to within 48hrs of me reaching out to them. I will say I did not have a pleasant experience dealing with FIG and would not recommend them if you are looking to rent properties through them.

Extremely poor communication. They do not answer their phones, and on the slight chance that they do, they do not have any information to give you. It takes almost three months to get your deposit back from them, and when you continuously call to ask where your money is they tell you that it has been sent out already and "should be arriving soon". After calling and emailing many times for months, we eventually decided that they were ultimately incompetent and that if we wanted our money back, we would have to go retrieve it on our own. We had to travel 3+ hours to pick up our deposit due to their ignorance. I would not recommend this company to my worst enemy.

Chris was a great and awesome help. He was very patient and helpful. I would not have been able to do the application process without his help. We need more people like Chris.

Talk about inconsiderate!!! Why would you not take the time to let a tenant know that @8 am you will have workers next door with construction people. I had taken the day off from work to go to appt later in the day. If you expect consideration from this company, think again. You do not matter except, pay your money and expect nothing!!! You posted a response that is inaccurate. They have been back twice since I posted the review and I did not receive a warning and I work from home so this is very inconsiderate. 7/8/2024 I work from home. More construction and NO one reached out to let me know. Very distracting while working. Again it doesn't matter to management. They'll post a rebuttal about how they didn't know. You have to know. Your company is the one that gave them the work. The point is you are not considerate of others to say the least.

I stayed for a week in one of their AirBnbs and it was very clean and comfortable. The unit is complete with washer and drier, ref, microwave, heat etc.. Will stay with them again.