I am writing to express my extreme dissatisfaction with my experience renting from Keyrenter Premier. The lack of timely maintenance and response to urgent issues has been incredibly frustrating. Air Conditioning: In August, during a period of 118°F heat, we were left without air conditioning for over 5 days. Refrigerator: We also went without a fridge for more than 5 days, which is unacceptable for any tenant. Showers: Most recently, both showers in our unit have been out of service since December 21st, and we are still waiting for repairs. These issues have caused significant discomfort, and the lack of communication and urgency in resolving them is incredibly unprofessional. I am disappointed that despite multiple requests and follow-ups, the necessary repairs have not been made in a reasonable time frame. I hope this message serves as a reminder to improve the quality of service and prioritize the well-being of your tenants.

Afer two years and a half renting under this pm in Scottsdale AZ, I found this guys never hired professional personnel. They hide behind their "texting" plataform and take too long to find the cheapest handyman to "fix" emergencies needed. They saved pennies for the owner putting on risk my family and my neighbors by not attending my repair claims. They don't take seriously about mold and dangerous structual hazards. Careful, now that I'm renting with professionals I found I WAS IN THE GETTO becous of them. Let me know if you need photos to better see what I'm thinking about. Look somewhere else!

Edgar does a great job of communicating. We are in the process of doing a pool pump repair and it has taken longer then usual due to some unexpected issues. He has been patient with us. Thank you

Working with Edgar and the team at Keyrenter Premier Property Management has been an absolute pleasure! Their communication is top-notch, always timely with responses, and they keep us informed every step of the way. Edgar ensures everything runs smoothly, and we truly appreciate the professionalism and attention to detail they bring to every project. Highly recommend Keyrenter Premier for anyone looking for a reliable and responsive property management company!

As a Pest Control vendor we work closely with a lot of property management companies, and KeyRenter is by far the best out there. Kenan is extremely attentive, punctual, courteous and very detail oriented. We can't say enough good things about him. We've also had great experiences working with Edgar in the office. If you're looking for a reliable company to manage your rental, they are the company for you!

As a tenant, Keyrenter has been a great property management company to rent under. There was little stress involved and their agents were easy to communicate with and helpful. Having had bad experiences with some other property management companies, I can definitely say Keyrenter has done a great job for us.

We have used other property management companies to manage or rental property in the past and Keyrenter Premier as exceeded our expectations. Jim and his team are amazing to work with and are true professionals. The online portal allows you to see a detail view of all property activity including rent payments/expenses. Not only do they do a great job for the landlord they also take great care of the tenants to make sure they are getting all their needs met. If you own a rental property in Arizona I highly advise you talk to Keyrenter Premier. Thanks Jim and Dena (our amazing property manager).

Working with Keyrenter has been such a breath of fresh air! From start to finish, the process was smooth, transparent, and super easy. The amount of automation Keyrenter has deployed makes everything seamless...from application through move in and beyond. I'm grateful they've put tools in place that make tenant support and communication quick and fruitful. Kenan has been a stellar contact from day one! He's a top-notch communicator and all around great person to work with. I love my new place and expect the rest of my time here will meet or exceed my current experience with Keyrenter based on how great they've been so far!

I am writing to express my extreme dissatisfaction with my experience renting from Keyrenter Premier. The lack of timely maintenance and response to urgent issues has been incredibly frustrating. Air Conditioning: In August, during a period of 118°F heat, we were left without air conditioning for over 5 days. Refrigerator: We also went without a fridge for more than 5 days, which is unacceptable for any tenant. Showers: Most recently, both showers in our unit have been out of service since December 21st, and we are still waiting for repairs. These issues have caused significant discomfort, and the lack of communication and urgency in resolving them is incredibly unprofessional. I am disappointed that despite multiple requests and follow-ups, the necessary repairs have not been made in a reasonable time frame. I hope this message serves as a reminder to improve the quality of service and prioritize the well-being of your tenants.

Afer two years and a half renting under this pm in Scottsdale AZ, I found this guys never hired professional personnel. They hide behind their "texting" plataform and take too long to find the cheapest handyman to "fix" emergencies needed. They saved pennies for the owner putting on risk my family and my neighbors by not attending my repair claims. They don't take seriously about mold and dangerous structual hazards. Careful, now that I'm renting with professionals I found I WAS IN THE GETTO becous of them. Let me know if you need photos to better see what I'm thinking about. Look somewhere else!

Edgar does a great job of communicating. We are in the process of doing a pool pump repair and it has taken longer then usual due to some unexpected issues. He has been patient with us. Thank you

Working with Edgar and the team at Keyrenter Premier Property Management has been an absolute pleasure! Their communication is top-notch, always timely with responses, and they keep us informed every step of the way. Edgar ensures everything runs smoothly, and we truly appreciate the professionalism and attention to detail they bring to every project. Highly recommend Keyrenter Premier for anyone looking for a reliable and responsive property management company!

As a Pest Control vendor we work closely with a lot of property management companies, and KeyRenter is by far the best out there. Kenan is extremely attentive, punctual, courteous and very detail oriented. We can't say enough good things about him. We've also had great experiences working with Edgar in the office. If you're looking for a reliable company to manage your rental, they are the company for you!

As a tenant, Keyrenter has been a great property management company to rent under. There was little stress involved and their agents were easy to communicate with and helpful. Having had bad experiences with some other property management companies, I can definitely say Keyrenter has done a great job for us.

We have used other property management companies to manage or rental property in the past and Keyrenter Premier as exceeded our expectations. Jim and his team are amazing to work with and are true professionals. The online portal allows you to see a detail view of all property activity including rent payments/expenses. Not only do they do a great job for the landlord they also take great care of the tenants to make sure they are getting all their needs met. If you own a rental property in Arizona I highly advise you talk to Keyrenter Premier. Thanks Jim and Dena (our amazing property manager).

Working with Keyrenter has been such a breath of fresh air! From start to finish, the process was smooth, transparent, and super easy. The amount of automation Keyrenter has deployed makes everything seamless...from application through move in and beyond. I'm grateful they've put tools in place that make tenant support and communication quick and fruitful. Kenan has been a stellar contact from day one! He's a top-notch communicator and all around great person to work with. I love my new place and expect the rest of my time here will meet or exceed my current experience with Keyrenter based on how great they've been so far!