Business Page

Otter Property Management
Property Manager
4.8 stars
288 Reviews
Markets served
Philadelphia, PA
Licenses, Designations or Certificates
PA Broker's License: RB069089
About us
Philadelphia's Premier Property Management Solution. Founded in 2019, Otter Property Management specializes in residential and commercial property management in Philadelphia. Modern, Transparent, Human.
Specialties
HUD/Section 8
Single Home/Townhome/Condo
Multi-family: 2-4 units
Long-term rental: 12+ mos.
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Other Property Management Services
Student Housing
Reviews (288)
4.8 stars
288 Reviews
4.8 stars
288 Reviews
0.0 star
0 Reviews
5.0 stars
6 days ago
Reviewed by
Temika Pearson
After I figured out which lockbox to use it was easy to navigate. Needless to say I really liked the property and hope they will consider my application
5.0 stars
6 days ago
Reviewed by
elizabeth silva
Great experience with Otter Management Company, team always available to help, definately helped me through some difficult situations, trustworthy and really quick in clarifing anything and everything that is necessary, highly recommend! 5 Star Service!
1.0 star
a week ago
Reviewed by
Rochelle Bennett
When I arrived at the property everything was downhill from there. The lock box was broken and I couldn’t access the property. After calling the realtor several times and verifying myself I still received no results they refused to issue me the code to the lock box over the phone I was given the run around. I was very upset after leaving work early and driving an hour to view a property that I could not access this was very bad business on otter property management’s behalf it was a total disaster and I wish to have no dealings with them now or in the future.
5.0 stars
2 weeks ago
Reviewed by
Amanda
Love how the place look! Very interested as a first time renter. Bigger than what the images shows, area is also decent been around the area before.
4.0 stars
2 weeks ago
Reviewed by
Kyion Marcelle
The property is nice and spacious my only problem is it only accepts HCV/section 8 I have a different assistance with PHA that works like HCV/ Section 8 but I don’t think you guys accept any other PHA assistance
1.0 star
2 weeks ago
Reviewed by
Sparkle Savage
Conor is a disrespectful when it comes to voucher holders. Treated me worse then kids with ants. I was scammed out my money, led on for weeks. Told i was a approved, after I packed my house up, conor changed his mind with no explanation.
4.0 stars
a month ago
Reviewed by
J DOVER
Nice showing today , wish everything wasn't vouchers because there are working people out here that can pay their rent without assistance but I've seen 2 nice places from them and put in applications with both properties. I hope the 2nd one which I saw today doesn't require a voucher./Section 8. It's becoming frustrating.
1.0 star
2 months ago
Reviewed by
Garrett Ladignon
Overall I'm shocked honestly. I called the property management company last night because the electronic lock on our apartment broke down and died yesterday at 4:15 pm. Not only did my phone call get routed to an after hours third party service, but no one got back to me. Honestly, if I didn't have the phone number of my landlord directly I don't know what I would have done. But I would have forgotten all about it has I not just received a phone call from them (the following day at 2:45 PM) very pleasantly and concerningly asking if I was able to get into my apartment. It's almost 24 hours from when I called you? I was locked out of my apartment in Philadelphia? Honestly bewildered and could never recommend this company to anyone.
5.0 stars
6 days ago
Reviewed by
Temika Pearson
After I figured out which lockbox to use it was easy to navigate. Needless to say I really liked the property and hope they will consider my application
5.0 stars
6 days ago
Reviewed by
elizabeth silva
Great experience with Otter Management Company, team always available to help, definately helped me through some difficult situations, trustworthy and really quick in clarifing anything and everything that is necessary, highly recommend! 5 Star Service!
1.0 star
a week ago
Reviewed by
Rochelle Bennett
When I arrived at the property everything was downhill from there. The lock box was broken and I couldn’t access the property. After calling the realtor several times and verifying myself I still received no results they refused to issue me the code to the lock box over the phone I was given the run around. I was very upset after leaving work early and driving an hour to view a property that I could not access this was very bad business on otter property management’s behalf it was a total disaster and I wish to have no dealings with them now or in the future.
5.0 stars
2 weeks ago
Reviewed by
Amanda
Love how the place look! Very interested as a first time renter. Bigger than what the images shows, area is also decent been around the area before.
4.0 stars
2 weeks ago
Reviewed by
Kyion Marcelle
The property is nice and spacious my only problem is it only accepts HCV/section 8 I have a different assistance with PHA that works like HCV/ Section 8 but I don’t think you guys accept any other PHA assistance
1.0 star
2 weeks ago
Reviewed by
Sparkle Savage
Conor is a disrespectful when it comes to voucher holders. Treated me worse then kids with ants. I was scammed out my money, led on for weeks. Told i was a approved, after I packed my house up, conor changed his mind with no explanation.
4.0 stars
a month ago
Reviewed by
J DOVER
Nice showing today , wish everything wasn't vouchers because there are working people out here that can pay their rent without assistance but I've seen 2 nice places from them and put in applications with both properties. I hope the 2nd one which I saw today doesn't require a voucher./Section 8. It's becoming frustrating.
1.0 star
2 months ago
Reviewed by
Garrett Ladignon
Overall I'm shocked honestly. I called the property management company last night because the electronic lock on our apartment broke down and died yesterday at 4:15 pm. Not only did my phone call get routed to an after hours third party service, but no one got back to me. Honestly, if I didn't have the phone number of my landlord directly I don't know what I would have done. But I would have forgotten all about it has I not just received a phone call from them (the following day at 2:45 PM) very pleasantly and concerningly asking if I was able to get into my apartment. It's almost 24 hours from when I called you? I was locked out of my apartment in Philadelphia? Honestly bewildered and could never recommend this company to anyone.