Business Page
Mainstay Property Management LLC
Property Manager
4.7 stars
67 Reviews
Markets served
Laurel, MD
Columbia, MD
Elkridge, MD
Ellicott City, MD
Severn, MD
Jessup, MD
Savage, MD
Maryland City, MD
Beltsville, MD
Bowie, MD
Hanover, MD
Catonsville, MD
Silver Spring, MD
Kensington, MD
Bethesda, MD
Rockville, MD
Potomac, MD
Gaithersburg, MD
College Park, MD
Fulton, MD
Licenses, Designations or Certificates
License Number: 5006128
About us
Our experienced team at Mainstay Property Management serves owners of single family and multi family properties in the greater Baltimore, Annapolis, and DC Metro areas. As a full-service property management firm, we provide clients with white glove treatment by working as financial advisors in addition to performing daily operations of overseeing your investment. At Mainstay Property Management we are obsessed with client satisfaction, and as investment property owners ourselves, we strive to exceed all expectations. We treat each rental property as if it were our own, with an individualized, data driven approach to get you the best return on your investment.
Specialties
Long-term rental: 12+ mos.
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Reviews (67)
4.7 stars
67 Reviews
4.7 stars
67 Reviews
0.0 star
0 Reviews
1.0 star
2 weeks ago
Reviewed by
Jas Ervin
Mandy and Kyle were respectful, but they were largely unresponsive to my texts, calls, and emails. For over two weeks, I received no replies to my attempts to contact them. While I understand that the holidays are a time when people travel and take vacations, as a business, it would have been considerate to inform clients of potential delays in communication.
Their lack of responsiveness left me feeling that they either didn’t have my best interests in mind, didn’t care, or didn’t take me seriously. Interestingly, when I emailed them to say I no longer wanted to work with them, they responded within three hours. This quick turnaround, after weeks of silence, was baffling and made it seem like they anticipated my decision to part ways.
5.0 stars
a month ago
Reviewed by
Korbalagae Kuawogai
Working with Mandy and Kyle has been an absolute delight. They made living abroad while owning property in the US so easy for me. I never had to worry about anything to do with the property and when it was time for me to move back in, they made the transition very smooth. I've recommended them to family and friends looking for a property management company. You can't go wrong with this great business.
5.0 stars
a month ago
Reviewed by
Laura Malloy
I am having a very good experience with Mainstay Property Management, LLC. The refrigerator in my rental house was freezing vegetables and jars of spaghetti sauce, and water was pooling in the crisper drawers and on top of plastic storage containers. Rather than sending a repairman out, management (Kyle Thrush) replaced the refrigerator which was the right choice since it was old and replacement parts were probably no longer available. All of this was done expeditiously after reporting the problem, and I am sitting in my home now with a brand new refrigerator expertly delivered and installed by Juan and William. Such a nice surprise and a great way to start my Friday.
5.0 stars
a month ago
Reviewed by
jeremy
I hired mainstay as my property manager. I must say I have no regrets. They made the whole process smooth. Kyle and Mandy are really nice people. I say this as is really hard to find honest nice people in the DMV area.
5.0 stars
8 months ago
Reviewed by
Cole E.
Working with Kyle was a tremendous pleasure. Very good people skills and was personable with me throughout my time at one of Mainstay’s rental properties in Columbia. Helped my family and I have a smooth transition from New Jersey to Maryland.
As a startup property manager, Mainstay has showed good prowess in growing their brand across Maryland. I have seen other properties get handled with care in the two years working with them.
I wish them the best of luck in growing their business. Continue to do good by the people of Maryland and the greater DMV region.
5.0 stars
a year ago
Reviewed by
James B
Have been using Mainstay to handle my property management for around a year now. Incredible people. Kyle and Mandy have an terrific worth ethic and make the process easy for both the owners and the tenants. Highly recommend!
5.0 stars
3 years ago
Reviewed by
Michelle Sullivan
Mandy and Kyle are such a pleasure to work with! We hired them as property managers for our first investment property, and we could not be happier with the ease of communication, and their knowledge. They’ve made the process smooth and, given that they’re also investors, they understand our “newbie” concerns! They even saved us thousands of dollars in unnecessary repairs, helped us strategize the repairs that did need to be done, and got our place under lease for 15% more rent than we had anticipated, with an excellent tenant. I highly recommend them!
5.0 stars
3 years ago
Reviewed by
rafael ospino
Mandy and Kyle are amazing!
They are not only extremely professional but also great people. I was very impressed on how caring and responsive they were during my time as their tenant. They are easy to talk to and genuinely care about you. Overall, they are a fantastic individuals. I truly recommend them to anyone looking to rent or for a company to manage their property.
1.0 star
2 weeks ago
Reviewed by
Jas Ervin
Mandy and Kyle were respectful, but they were largely unresponsive to my texts, calls, and emails. For over two weeks, I received no replies to my attempts to contact them. While I understand that the holidays are a time when people travel and take vacations, as a business, it would have been considerate to inform clients of potential delays in communication.
Their lack of responsiveness left me feeling that they either didn’t have my best interests in mind, didn’t care, or didn’t take me seriously. Interestingly, when I emailed them to say I no longer wanted to work with them, they responded within three hours. This quick turnaround, after weeks of silence, was baffling and made it seem like they anticipated my decision to part ways.
5.0 stars
a month ago
Reviewed by
Korbalagae Kuawogai
Working with Mandy and Kyle has been an absolute delight. They made living abroad while owning property in the US so easy for me. I never had to worry about anything to do with the property and when it was time for me to move back in, they made the transition very smooth. I've recommended them to family and friends looking for a property management company. You can't go wrong with this great business.
5.0 stars
a month ago
Reviewed by
Laura Malloy
I am having a very good experience with Mainstay Property Management, LLC. The refrigerator in my rental house was freezing vegetables and jars of spaghetti sauce, and water was pooling in the crisper drawers and on top of plastic storage containers. Rather than sending a repairman out, management (Kyle Thrush) replaced the refrigerator which was the right choice since it was old and replacement parts were probably no longer available. All of this was done expeditiously after reporting the problem, and I am sitting in my home now with a brand new refrigerator expertly delivered and installed by Juan and William. Such a nice surprise and a great way to start my Friday.
5.0 stars
a month ago
Reviewed by
jeremy
I hired mainstay as my property manager. I must say I have no regrets. They made the whole process smooth. Kyle and Mandy are really nice people. I say this as is really hard to find honest nice people in the DMV area.
5.0 stars
8 months ago
Reviewed by
Cole E.
Working with Kyle was a tremendous pleasure. Very good people skills and was personable with me throughout my time at one of Mainstay’s rental properties in Columbia. Helped my family and I have a smooth transition from New Jersey to Maryland.
As a startup property manager, Mainstay has showed good prowess in growing their brand across Maryland. I have seen other properties get handled with care in the two years working with them.
I wish them the best of luck in growing their business. Continue to do good by the people of Maryland and the greater DMV region.
5.0 stars
a year ago
Reviewed by
James B
Have been using Mainstay to handle my property management for around a year now. Incredible people. Kyle and Mandy have an terrific worth ethic and make the process easy for both the owners and the tenants. Highly recommend!
5.0 stars
3 years ago
Reviewed by
Michelle Sullivan
Mandy and Kyle are such a pleasure to work with! We hired them as property managers for our first investment property, and we could not be happier with the ease of communication, and their knowledge. They’ve made the process smooth and, given that they’re also investors, they understand our “newbie” concerns! They even saved us thousands of dollars in unnecessary repairs, helped us strategize the repairs that did need to be done, and got our place under lease for 15% more rent than we had anticipated, with an excellent tenant. I highly recommend them!
5.0 stars
3 years ago
Reviewed by
rafael ospino
Mandy and Kyle are amazing!
They are not only extremely professional but also great people. I was very impressed on how caring and responsive they were during my time as their tenant. They are easy to talk to and genuinely care about you. Overall, they are a fantastic individuals. I truly recommend them to anyone looking to rent or for a company to manage their property.