I was a tenant for 15 months and could not wait to get out of my lease! I was so excited the day I moved out! More issues than there are characters to type in all dealings with the company. I left the property in excellent condition and recently received an itemization email stating that I owed a large sum of money. When I called to discuss I was told that I couldn’t be transferred to talk to anyone and the email I got is a “Do not reply.” I’m open to conversation but no other way to contact but through here. Avoid any dealings with this company. Do not rent from them or do any business with them. 10/10 shadiest company I’ve dealt with. Stay safe out there San Antonio! ***UPDATE*** RentWerx replied to me below however when I call I’m told that they can’t assist me over the phone so their reply below is invalid. My request to dispute their claim was in “review” and my bank account was charged the large amount I mentioned above anyway. Issue has not been resolved.

Renting my property out with a property management company was hard especially when I am a DIY type of girl. After a full year of working with Rent Werx I am very happy. Alex guided me through the rent ready process from start to finish. Their technicians and contractors are great and professional. They take good care of their owners and the properties.

I recently had the pleasure of working with Cristina Hinojosa, and I couldn't be more impressed with her outstanding service. From the very beginning, her professionalism and her attention to detail. The team at RentWerx is incredibly knowledgeable and responsive. They took the time to understand my needs and preferences, and they consistently went above and beyond to ensure that my property was well taken care of. Whether it was routine maintenance, or financial management, they handled everything with the utmost care and efficiency. The communication from them is exceptional. They keep me informed every step of the way, providing regular updates and detailed reports. Whenever I have a question or concern, Cristina was quick to respond and always provided clear and helpful answers. In short, I highly recommend RentWerx Property to anyone in need of property management services. I highly recommend working with Cristina because she is an absolute shark with her expertise and reliability. I am grateful for her and the companies hard work.

****DO NOT TRUST THE GOOD REVIEWS!!!**** ALL of the 5 star reviews are from dealing with the agents!!!!! Terrible company, shady practices, impossible to get ahold of over the phone or in person; a nightmarish renting experience. I was not new to renting and NEVER had any issues in the past but..... this was different- borderline evil. They rented us a house with severe termite and foundation issues. When we walked the house everything was freshly painted, so you couldn't tell that there was large cracks in the drywall everywhere in the house, only after a few months all the walls started cracking and the doors started having issues with opening / closing. Termite swarmers were coming out of the master bathtub overflow plate a few weeks after we moved in, and I tried addressing it with them. (its extremely hard to get into contact over the phone with anyone relevant in this company, they do everything over a portal) It turned out that termites have been living in parts of the house for years .... the partition between the master bath and shower had to be taken apart as well as part of the shower due to severe termite damage. Once the contractors opened up parts of the walls in different areas of the house and bathroom I was able to see the extent of the damage this house had. They mentioned in the move out assessment issues that were present when we moved in, such as 1 damaged outlet plastic plate (the funny thing is, the particular outlet was unable to be used as in that room there were 2 or 3 outlets that did not work at all...) , missing bathroom hardware (that was removed and lost by the contractors doing the repairs) and a missing refrigerator. The fridge was missing when we moved in, it was one of the stipulations, and I was okay with having to buy a fridge. We had to buy a fridge ($2200) and absolutely took it with us when we left. They also mentioned on our move out assessment a newly cracked area in the wall by the entry way that was previously "repaired" by the contractor due to severe termite damage. Repairing drywall and replacing studs do not fix a bad foundation either unfortunately so this area will continue to crack until the foundation is corrected. They seem to have a "no contact point" policy as its impossible to get ahold of anyone relevant over the phone, or even discuss anything in person. They asked us for evidence and when I sent them pictures and screenshots of all the maintenance portal stuff concerning the issues, they charged us a $900 move out fee a day or two later. I will be contacting my bank to ensure they dont do this again. *****UPDATE***** after my bank got the money back, they keep sending me emails saying that I owe $902 + an $85 NSF fee, whatever that is. They are blocked from withdrawing ANY money from my bank. They are now telling me that the owed amount will go to collections. No resolution, doesn't matter, etc. What an unpleasant experience, months after buying our own house, were still dealing with this. I feel bad for whoever ends up renting that property.

I recently had the pleasure of working with Gerardo at RentWerx Property Management and was thoroughly impressed by the exceptional service I received. From the outset, Gerardo was professional, attentive, and knowledgeable, addressing all my questions and concerns with ease. The communication throughout the process was exemplary, ensuring I was always informed and comfortable with every step. What truly stood out was Gerardo’s dedication to my satisfaction. He went above and beyond to tailor solutions to my specific needs and provided invaluable advice. His friendly and approachable demeanor made the entire experience stress-free and enjoyable. I highly recommend RentWerx Property Management and commend Gerardo for his outstanding service!

RentWerx and Luis have been absolutely phenomenal to work with. Their professionalism and dedication to managing my 5 properties have truly exceeded my expectations. Luis, in particular, has been incredibly helpful in ensuring that everything runs smoothly. His knowledge and attention to detail have made the entire process seamless and stress-free for me. I'm genuinely grateful to have found such a reliable and competent team to manage my properties. Thank you, RentWerx and Luis, for your excellent service and commitment to excellence!

I used to be a client but sold my San Antonio property a couple years ago. However, I need to update my tax returns and needed to get some information regarding property management. Unfortunately, it was during the time when rent works switched databases. The agent, Amy prepared an individualized report, going through the data and sent that to me. This is way above and beyond the normal expectation of property management. I was impressed and appreciated her extra work. It was well above what an agent normally would do and can’t say enough. Amy was fantastic.

Fernanda at RentWerx property, Thank you so much for your effective communication and warm spirit. Not only did you make this process easy, you understood our concerns and timeline. The acceptance, you made us feel important and valued as a customer. Outstanding customer service. Would recommend to anyone looking for a home. VR Taney

I was a tenant for 15 months and could not wait to get out of my lease! I was so excited the day I moved out! More issues than there are characters to type in all dealings with the company. I left the property in excellent condition and recently received an itemization email stating that I owed a large sum of money. When I called to discuss I was told that I couldn’t be transferred to talk to anyone and the email I got is a “Do not reply.” I’m open to conversation but no other way to contact but through here. Avoid any dealings with this company. Do not rent from them or do any business with them. 10/10 shadiest company I’ve dealt with. Stay safe out there San Antonio! ***UPDATE*** RentWerx replied to me below however when I call I’m told that they can’t assist me over the phone so their reply below is invalid. My request to dispute their claim was in “review” and my bank account was charged the large amount I mentioned above anyway. Issue has not been resolved.

Renting my property out with a property management company was hard especially when I am a DIY type of girl. After a full year of working with Rent Werx I am very happy. Alex guided me through the rent ready process from start to finish. Their technicians and contractors are great and professional. They take good care of their owners and the properties.

I recently had the pleasure of working with Cristina Hinojosa, and I couldn't be more impressed with her outstanding service. From the very beginning, her professionalism and her attention to detail. The team at RentWerx is incredibly knowledgeable and responsive. They took the time to understand my needs and preferences, and they consistently went above and beyond to ensure that my property was well taken care of. Whether it was routine maintenance, or financial management, they handled everything with the utmost care and efficiency. The communication from them is exceptional. They keep me informed every step of the way, providing regular updates and detailed reports. Whenever I have a question or concern, Cristina was quick to respond and always provided clear and helpful answers. In short, I highly recommend RentWerx Property to anyone in need of property management services. I highly recommend working with Cristina because she is an absolute shark with her expertise and reliability. I am grateful for her and the companies hard work.

****DO NOT TRUST THE GOOD REVIEWS!!!**** ALL of the 5 star reviews are from dealing with the agents!!!!! Terrible company, shady practices, impossible to get ahold of over the phone or in person; a nightmarish renting experience. I was not new to renting and NEVER had any issues in the past but..... this was different- borderline evil. They rented us a house with severe termite and foundation issues. When we walked the house everything was freshly painted, so you couldn't tell that there was large cracks in the drywall everywhere in the house, only after a few months all the walls started cracking and the doors started having issues with opening / closing. Termite swarmers were coming out of the master bathtub overflow plate a few weeks after we moved in, and I tried addressing it with them. (its extremely hard to get into contact over the phone with anyone relevant in this company, they do everything over a portal) It turned out that termites have been living in parts of the house for years .... the partition between the master bath and shower had to be taken apart as well as part of the shower due to severe termite damage. Once the contractors opened up parts of the walls in different areas of the house and bathroom I was able to see the extent of the damage this house had. They mentioned in the move out assessment issues that were present when we moved in, such as 1 damaged outlet plastic plate (the funny thing is, the particular outlet was unable to be used as in that room there were 2 or 3 outlets that did not work at all...) , missing bathroom hardware (that was removed and lost by the contractors doing the repairs) and a missing refrigerator. The fridge was missing when we moved in, it was one of the stipulations, and I was okay with having to buy a fridge. We had to buy a fridge ($2200) and absolutely took it with us when we left. They also mentioned on our move out assessment a newly cracked area in the wall by the entry way that was previously "repaired" by the contractor due to severe termite damage. Repairing drywall and replacing studs do not fix a bad foundation either unfortunately so this area will continue to crack until the foundation is corrected. They seem to have a "no contact point" policy as its impossible to get ahold of anyone relevant over the phone, or even discuss anything in person. They asked us for evidence and when I sent them pictures and screenshots of all the maintenance portal stuff concerning the issues, they charged us a $900 move out fee a day or two later. I will be contacting my bank to ensure they dont do this again. *****UPDATE***** after my bank got the money back, they keep sending me emails saying that I owe $902 + an $85 NSF fee, whatever that is. They are blocked from withdrawing ANY money from my bank. They are now telling me that the owed amount will go to collections. No resolution, doesn't matter, etc. What an unpleasant experience, months after buying our own house, were still dealing with this. I feel bad for whoever ends up renting that property.

I recently had the pleasure of working with Gerardo at RentWerx Property Management and was thoroughly impressed by the exceptional service I received. From the outset, Gerardo was professional, attentive, and knowledgeable, addressing all my questions and concerns with ease. The communication throughout the process was exemplary, ensuring I was always informed and comfortable with every step. What truly stood out was Gerardo’s dedication to my satisfaction. He went above and beyond to tailor solutions to my specific needs and provided invaluable advice. His friendly and approachable demeanor made the entire experience stress-free and enjoyable. I highly recommend RentWerx Property Management and commend Gerardo for his outstanding service!

RentWerx and Luis have been absolutely phenomenal to work with. Their professionalism and dedication to managing my 5 properties have truly exceeded my expectations. Luis, in particular, has been incredibly helpful in ensuring that everything runs smoothly. His knowledge and attention to detail have made the entire process seamless and stress-free for me. I'm genuinely grateful to have found such a reliable and competent team to manage my properties. Thank you, RentWerx and Luis, for your excellent service and commitment to excellence!

I used to be a client but sold my San Antonio property a couple years ago. However, I need to update my tax returns and needed to get some information regarding property management. Unfortunately, it was during the time when rent works switched databases. The agent, Amy prepared an individualized report, going through the data and sent that to me. This is way above and beyond the normal expectation of property management. I was impressed and appreciated her extra work. It was well above what an agent normally would do and can’t say enough. Amy was fantastic.

Fernanda at RentWerx property, Thank you so much for your effective communication and warm spirit. Not only did you make this process easy, you understood our concerns and timeline. The acceptance, you made us feel important and valued as a customer. Outstanding customer service. Would recommend to anyone looking for a home. VR Taney