I would never ever rent something from them. It's been 6 weeks and the place i moved into was horrible. It had fleas, no washer, leaming sink, and broken dishwasher. Still nothing is fixed.

Graystone has been a great experience. I have been renting here for 2 yrs. I have had a number of maintenance issues that Graystone has promptly resolved and corrected. Not bandaged. This has been refreshing. Especially when compared to my past experiences renting.

First off, while the company is based in Tampa, our main contact they assigned is a virtual person in some foreign country. So if you want to work with a local company and have your main contact be local, it may not be a good fit. Second, don't expect proactive management that provides you with options and a recommendation. You have to ask for all of that. They simply just pass along information and ask what we would like to do. Third, managing vendors was a debacle for them. We had to identify local flooring vendors (which were better reviewed and more affordable than their contractors). I would expect that as a property manager you would know to get at least three quotes and make sure quotes are apples to apples. Lastly, it took 3 weeks before we had a comparison which took a director to get involved (Ankush was helpful). This then put us under the gun to select a contractor solely based upon timing in order for installation to take place before new tenants moved in. Fourth, prior to Graystone, no issues with tenants. The ones after we enlisted Graystone for help were a huge hassle. Every issue was passed along with no buffer between us and the tenant. Fifth, they do a terrible job of listing. The initial description was so generic and didn't include the primary reasons for people to rent the space. We had to find other descriptions of units in our building and tell them to use those for inspiration. What was comical was when leads couldn't see the apartment because Graystone didn't have instructions on how to locate the lockbox. We had to tell them that. This was all incredibly frustrating and gives us little to no confidence that Graystone is capable of handling the space, the leasing process, future projects, and identifying the right vendors. Be better for your customers. Hopefully this feedback can help and we hope that you all can improve quickly to repair the relationship.

I’ve had the pleasure of working with Saloni, and it’s been an excellent experience so far. Her professionalism, attention to detail, and dedication to ensuring everything runs smoothly are impressive. She’s always responsive and ensures clarity in communication, making collaboration seamless and effective. I highly recommend working with her

My experience with Graystone Property was exceptional! That is with our tenant relations specialists Ayesha. With her hard work and passion she was the best at making our rental experience as convenient as possible. Having this great communication and understanding, Ayesha and the direct staff we dealt with I would recommend Graystone Property Management.

I’ve had the pleasure of working directly with Ayesha and my experience has been outstanding. From the very beginning, communication has been seamless and professional. She has taken care of every detail, making the entire process stress-free. I am truly grateful for her assistance and dedication. Thank you Ayesha and the entire Graystone Property Management team for your exceptional support!

I would give them 0 stars if that were an option. Awful. The customer service is a -0/10. We’ve been renting with them for almost a year and had multiple issues. Ever since the hurricanes and us stating we are not renewing our lease when it’s up, we’ve had 0 things repaired. We have mold, a broken window, crumbling baseboards, a leak underneath our sink and much more that they have ignored. I have put in multiple maintenance requests and every time I call I get told I’ll get a call back and NEVER DO! I will NEVER rent from this company again. Absolutely awful. Stay away from this rental company!

Switched property managers to Graystone - best decision. Marylyn has been absolutely amazing. Any question or concern she's there and very responsive. The whole team has been awesome, and they made this experience so much better for me. Thank you!!

As a home inspector, my interaction with Graystone Real Estate from there agents to property management has been great. They really are the true definition of above and beyond. I personally chose them to handle my investments by witnessing the outstanding experiences my customers had with them. Highly recommend

As a home inspector, my interaction with Graystone Real Estate from there agents to property management has been great. They really are the true definition of above and beyond. I personally chose them to handle my investments by witnessing the outstanding experiences my customers had with them. Highly recommend

I would never ever rent something from them. It's been 6 weeks and the place i moved into was horrible. It had fleas, no washer, leaming sink, and broken dishwasher. Still nothing is fixed.

Graystone has been a great experience. I have been renting here for 2 yrs. I have had a number of maintenance issues that Graystone has promptly resolved and corrected. Not bandaged. This has been refreshing. Especially when compared to my past experiences renting.

First off, while the company is based in Tampa, our main contact they assigned is a virtual person in some foreign country. So if you want to work with a local company and have your main contact be local, it may not be a good fit. Second, don't expect proactive management that provides you with options and a recommendation. You have to ask for all of that. They simply just pass along information and ask what we would like to do. Third, managing vendors was a debacle for them. We had to identify local flooring vendors (which were better reviewed and more affordable than their contractors). I would expect that as a property manager you would know to get at least three quotes and make sure quotes are apples to apples. Lastly, it took 3 weeks before we had a comparison which took a director to get involved (Ankush was helpful). This then put us under the gun to select a contractor solely based upon timing in order for installation to take place before new tenants moved in. Fourth, prior to Graystone, no issues with tenants. The ones after we enlisted Graystone for help were a huge hassle. Every issue was passed along with no buffer between us and the tenant. Fifth, they do a terrible job of listing. The initial description was so generic and didn't include the primary reasons for people to rent the space. We had to find other descriptions of units in our building and tell them to use those for inspiration. What was comical was when leads couldn't see the apartment because Graystone didn't have instructions on how to locate the lockbox. We had to tell them that. This was all incredibly frustrating and gives us little to no confidence that Graystone is capable of handling the space, the leasing process, future projects, and identifying the right vendors. Be better for your customers. Hopefully this feedback can help and we hope that you all can improve quickly to repair the relationship.

I’ve had the pleasure of working with Saloni, and it’s been an excellent experience so far. Her professionalism, attention to detail, and dedication to ensuring everything runs smoothly are impressive. She’s always responsive and ensures clarity in communication, making collaboration seamless and effective. I highly recommend working with her

My experience with Graystone Property was exceptional! That is with our tenant relations specialists Ayesha. With her hard work and passion she was the best at making our rental experience as convenient as possible. Having this great communication and understanding, Ayesha and the direct staff we dealt with I would recommend Graystone Property Management.

I’ve had the pleasure of working directly with Ayesha and my experience has been outstanding. From the very beginning, communication has been seamless and professional. She has taken care of every detail, making the entire process stress-free. I am truly grateful for her assistance and dedication. Thank you Ayesha and the entire Graystone Property Management team for your exceptional support!

I would give them 0 stars if that were an option. Awful. The customer service is a -0/10. We’ve been renting with them for almost a year and had multiple issues. Ever since the hurricanes and us stating we are not renewing our lease when it’s up, we’ve had 0 things repaired. We have mold, a broken window, crumbling baseboards, a leak underneath our sink and much more that they have ignored. I have put in multiple maintenance requests and every time I call I get told I’ll get a call back and NEVER DO! I will NEVER rent from this company again. Absolutely awful. Stay away from this rental company!

Switched property managers to Graystone - best decision. Marylyn has been absolutely amazing. Any question or concern she's there and very responsive. The whole team has been awesome, and they made this experience so much better for me. Thank you!!