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Business Page


business profile image

PMI EXPerience

Property Manager
4.9 stars
43 Reviews

Markets served


Brandywine, MD
Hyattsville, MD
Upper Marlboro, MD
Accokeek, MD
Clinton, MD
Waldorf, MD
Bowie, MD
Fort Washington, MD
Marlton, MD

Licenses, Designations or Certificates


Maryland Real Estate License 

More ways to connect


About us


We are a full-service property management company, providing end-to-end management services for a variety of property types and sizes, including residential, commercial, and mixed-use properties. Our office is locally owned and independently operated, and our business model combines the national network and platform of PMI with the local market knowledge so important to each community’s need and success. 

Our business is founded on the principals of integrity, trust, and accountability. We have built a team that specializes in the uniqueness and high demand of real estate in Prince George County and Montgomery County. Our team comes from diverse real estate and professional backgrounds and has decades of industry experience with all types of properties, including multi-family and single-family properties, townhomes, condominiums, commercial space, and rent-regulated apartments. Our work is personalized and responsive, and we devote our time and effort to managing our clients’ properties as if they are our own.

READY | SELECT | PROTECT | RENEW

READY
PMI has inspected, marketed, and rented tens of thousands of properties nationwide. The PMI process ensures your property is ready to be rented.
Analyze and assess the property
Recommendations for ideal marketability
Professional property photos
Manage the preparation projects
Gold standard of cleanliness and tenant-ready

SELECT 
PMI utilizes technology to show properties and screen applicants, which allows us to select the right tenant to lease your property. 
Syndication network to dozens of rental sites to give your property maximum exposure
Professional showings to prospective residents
Advanced screening that minimizes risk while maximizing occupancy and rental revenue
Thorough, detailed background checks to find the right tenant 

PROTECT
Managing your property through industry leading accounting, maintenance, and communication will protect your asset in the future. 
Proactive rent collection techniques to maximize your revenue
Tight lease management and enforcement to mitigate damage, rent loss, and keep great tenants in place
Accurate up-to-the-minute accounting and communication so you are only ever pleasantly surprised on your statement
Goal-oriented management plans to meet your needs
Best-in-class 24/7 maintenance vendors and property reviews to keep your investment appreciating

RENEW
The result of ready, select, protect is a quality tenant who will renew a lease and enhance the return on your investment. 
Advanced Renewal Process gets ahead in the process in order to keep great tenants
Analyze tenant payment performance and make recommendations 
Assess property condition and return to gold standard
Perform market analysis to ensure rent accuracy

ONLINE ACCESS
•	Online owner / tenant portals
•	Service / work orders request
•	Online rent payment
•	On demand information 24/7

MAINTENANCE
•	Request triaging
•	Vendor coordination
•	Project oversight

PROPERTY ACCOUNTING
•	Financial budgets / cash position
•	Maintenance cost & invoice
•	Banking activity & deposits
•	1099 issuance electronically

LEGAL & COMPLIANCE
•	Property filings
•	Ensure compliance with Fair Housing
•	Assist on legal resolutions / evictions

REAL ESTATE BROKERAGE
•	Shown by PMI or licensed agents
•	Tenant screening (online app)

PRE-MARKETING
•	Assessment of property
•	Recommend improvements
•	Set optimal price

VENDOR MANAGEMENT
•	Work orders & progress report
•	Time tracking & comments
•	Inspections & pictures

REPORTING
•	Monthly operations & financial reports
•	Issues logs, tenant, repairs, contracts

ADVERTISING
•	Professional photos and Signage
•	Ads on 21+ RE sites & PMI website
•	Videos, staging recommendations

TENANT RELATION MANAGEMENT
•	Negotiate lease agreement
•	Manage day-to-day communications
•	Issue resolution

OWNER BENEFIT PACKAGE
•	Rent Protection, receive up to 2 months of lost rental income. 
•	Legal & Re-Tenanting Expense Shield up to $1,000. 
•	Rent Advance, receive up to 12 months of rent payments upfront on qualifying leases. 
•	Real- Time Legislative Updates
•	Market & Asset Reporting


Here are some of the many benefits of working with PMI EXPerience:

- 30 Day Guarantee 
We guarantee to find a quality tenant for your rental property in less than 30days, or we will waive the first month of management fees!

-Leasing Guarantee 
You should never have to pay twice for us to find a new tenant for your property. We will find a new tenant for free if a tenant does not fulfill at least nine months of a lease term.

-Results Guarantee 
We don’t get paid until you get paid. With PMI, you will have peace of mind, knowing that we are working hard for you, and you will not need to pay us until you get results.

-Eviction Guarantee 
If a screened tenant placed by PMI ever has to be evicted, we handle the eviction process, including the costs or fees associated with eviction, up to $2,000.

-On-Time Guarantee
When a tenant pays rent on time, we promise to have your owner’s payment in your account within ten business days. If not, we will give you have that month’s management fee.

-Pet Guarantee
Most property owners are unaware of the benefits of having a pet-friendly property and that their real estate investment can become more valuable when tenants are permitted to bring pets.

-Happiness Guarantee
If for any reason you are not completely satisfied with our services, you may cancel your property management agreement without penalty with 30-days notice. 


I look forward to speaking with you soon and as always let me know if you have any questions!

Stephanie Cora
PMI EXPerience 









Specialties


HUD/Section 8

Single Home/Townhome/Condo

Long-term rental: 12+ mos.

Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units

Reviews (43)


4.9 stars
43 Reviews
4.9 stars
43 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
2 months ago
I had the pleasure of working under the direction of Stephanie during her time as Director of Operations in property management. Her extensive experience and professionalism are unmatched, and she consistently embodies the qualities of a true leader. Her commitment to excellence is evident in her approach to every project, and she brings a level of expertise that inspires confidence and trust. Her Experience is a direct reflection of her leadership values: integrity, attention to detail, and dedication to providing outstanding service. I highly recommend Stephanie for anyone looking for reliable, top-notch services.
reviewer image
5.0 stars
|
2 months ago
Reviewed by Pure Harmony
From the time I applied to the unit & counting my experience has been nothing short of amazing. Stephanie is extremely prompt and professional. I haven’t had many concerns within my unit but anything that I brought to her attention was addressed immediately. It has been a very welcoming experience and I look forward to more days to come. I would highly recommend!
reviewer image
5.0 stars
|
3 months ago
Reviewed by Colleen Washburn
As a vendor, I've worked with Stephanie for 2 years, and it's been a great experience. She's professional, responsive, and makes our collaboration seamless. Highly recommend her property management services!
reviewer image
5.0 stars
|
3 months ago
Reviewed by Stef Nicholson
Stephanie is very polite, prompt on addressing maintenance issues, and thorough. I’m glad PMI took over the property management for the unit I’m staying in as it has been a more than pleasant experience.
reviewer image
5.0 stars
|
4 months ago
Reviewed by Cynthia McCormick
I have worked with Stephanie for more than a year. She has been very responsive to my questions and concerns. Stephanie is truely customer service friendly. She handled any projects within my rental property with efficiency and controlled cost. I look forward to continuing our work relationship.
reviewer image
5.0 stars
|
9 months ago
Reviewed by Monika Eckold
The property was clean, modern, and fit all of my family’s needs. Stephanie had outstanding communication and professionalism. She is one of those really down to earth people where you feel like you are working with family. She was great with my two kids and even gave them chocolates and treats which was a sweet touch! I highly recommend Stephanie and her company- she is reliable and always anticipated our questions and needs. You can tell she does her research and is really a jack of all trades- knowing everything about legal documents, renters rights, property maintenance, and working with clients from all walks of life.
reviewer image
5.0 stars
|
10 months ago
Reviewed by Basil Zaff
I've had the pleasure of working with Stephanie from Property Management Inc. Her efficiency, professionalism, and humility set her apart in the industry. Stephanie's knowledge of commercial & residential property management is unparalleled, making every process seamless and effective. Her dedication to providing the best service possible has benefited many businesses, making her an invaluable asset. I highly recommend Stephanie for any commercial & residential property management needs.
reviewer image
5.0 stars
|
10 months ago
Reviewed by John Nessim
Working with Stephanie from Upper Marlboro Property Management was an outstanding experience. Her professionalism, market knowledge, and responsiveness made the process seamless. Stephanie's dedication to her clients shines through in her attention to detail and commitment to excellence. She's not only incredibly skilled but also honest and genuinely cares about her clients' best interests. I highly recommend Stephanie for anyone seeking top-tier property management services. Thank you, Stephanie, for going above and beyond!
reviewer image
5.0 stars
|
2 months ago
I had the pleasure of working under the direction of Stephanie during her time as Director of Operations in property management. Her extensive experience and professionalism are unmatched, and she consistently embodies the qualities of a true leader. Her commitment to excellence is evident in her approach to every project, and she brings a level of expertise that inspires confidence and trust. Her Experience is a direct reflection of her leadership values: integrity, attention to detail, and dedication to providing outstanding service. I highly recommend Stephanie for anyone looking for reliable, top-notch services.
reviewer image
5.0 stars
|
2 months ago
Reviewed by Pure Harmony
From the time I applied to the unit & counting my experience has been nothing short of amazing. Stephanie is extremely prompt and professional. I haven’t had many concerns within my unit but anything that I brought to her attention was addressed immediately. It has been a very welcoming experience and I look forward to more days to come. I would highly recommend!
reviewer image
5.0 stars
|
3 months ago
Reviewed by Colleen Washburn
As a vendor, I've worked with Stephanie for 2 years, and it's been a great experience. She's professional, responsive, and makes our collaboration seamless. Highly recommend her property management services!
reviewer image
5.0 stars
|
3 months ago
Reviewed by Stef Nicholson
Stephanie is very polite, prompt on addressing maintenance issues, and thorough. I’m glad PMI took over the property management for the unit I’m staying in as it has been a more than pleasant experience.
reviewer image
5.0 stars
|
4 months ago
Reviewed by Cynthia McCormick
I have worked with Stephanie for more than a year. She has been very responsive to my questions and concerns. Stephanie is truely customer service friendly. She handled any projects within my rental property with efficiency and controlled cost. I look forward to continuing our work relationship.
reviewer image
5.0 stars
|
9 months ago
Reviewed by Monika Eckold
The property was clean, modern, and fit all of my family’s needs. Stephanie had outstanding communication and professionalism. She is one of those really down to earth people where you feel like you are working with family. She was great with my two kids and even gave them chocolates and treats which was a sweet touch! I highly recommend Stephanie and her company- she is reliable and always anticipated our questions and needs. You can tell she does her research and is really a jack of all trades- knowing everything about legal documents, renters rights, property maintenance, and working with clients from all walks of life.
reviewer image
5.0 stars
|
10 months ago
Reviewed by Basil Zaff
I've had the pleasure of working with Stephanie from Property Management Inc. Her efficiency, professionalism, and humility set her apart in the industry. Stephanie's knowledge of commercial & residential property management is unparalleled, making every process seamless and effective. Her dedication to providing the best service possible has benefited many businesses, making her an invaluable asset. I highly recommend Stephanie for any commercial & residential property management needs.
reviewer image
5.0 stars
|
10 months ago
Reviewed by John Nessim
Working with Stephanie from Upper Marlboro Property Management was an outstanding experience. Her professionalism, market knowledge, and responsiveness made the process seamless. Stephanie's dedication to her clients shines through in her attention to detail and commitment to excellence. She's not only incredibly skilled but also honest and genuinely cares about her clients' best interests. I highly recommend Stephanie for anyone seeking top-tier property management services. Thank you, Stephanie, for going above and beyond!

Our Team


Stephanie Cora Cruz
Property Manager