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iTrip Austin
Property Manager
4.4 stars
26 Reviews
Markets served
Austin, TX
Licenses, Designations or Certificates
License Not Required
About us
ITrip Austin provides full service short term rental property management for the greater Austin area including Lago Visa, Dripping Springs and Round Rock. We handle everything from professional photos and marketing of our properties on 50+ travel sites, to the maintenance, cleaning and guest communications. At iTrip Austin, we’re all about personalized property management because we get it—we’re property owners, too. We are locally owned and operated with the support of a national franchise with over 100 locations around the country. Our boutique customer service ensures your questions are answered, your peace of mind is intact, and your property is expertly maintained. Contact us for a free estimate of short term rental income for your property.
Specialties
Other Property Management Services
Short-term rental: <30 days
Reviews (26)
4.4 stars
26 Reviews
4.4 stars
26 Reviews
0.0 star
0 Reviews
5.0 stars
3 months ago
Reviewed by
Michelle McNeil
My husband and I really enjoyed our 4 night getaway here. Beautiful sunset views from the balcony. Easy access to pool. Spacious, quiet, clean with nice gym facility. Will plan to be back!
5.0 stars
4 weeks ago
Reviewed by
Micah McDowell
ITrip Austin was great! They were very easy to work with and very responsive. The property was nice and the rules were reasonable. I will definitely book with them in the future.
5.0 stars
6 months ago
Reviewed by
Mike Cofone
Josh was upfront and honest with me about my property and its viability as a short term rental. He told me my home would likely not be as viable as a long term rental and advised me to seek a traditional property manager. This is something most property managers would not do under any circumstances and definitely is a refreshing taste of honesty in real estate. I have a few rentals and finding honest property managers is tough. The value a good property manager adds is next to none. Protect your best asset with someone you know will do a good job and if a short term rental will bring you cash it looks like Josh will bring you security.
5.0 stars
4 years ago
Reviewed by
Judy Lawson
As a property owner I cannot convey enough how much I appreciate the care Amy and company took with the upkeep and maintenance of my short term rental property. I was not in position to visit my property often. Amy and company were my eyes and ears and they did a fabulous job. They continually reviewed the home for potential issues, not waiting until something became a critical point that would affect a tenant’s stay. The trades they use are constantly reviewed for effectiveness, efficiency, and expense. They are the only company I have used that understand taking care of the asset or home and grounds is as important for me the property owner, as making sure my tenants enjoyed their stay in my home. I have used other short term rental companies, NONE have the level of service and upkeep standard as Amy and company. When I did pop in for a review, the presentation of my home to the tenants exceeded my expectations. My tenants were thrilled to come back with re-bookings as they knew due to Amy and company their stay would be in a very clean, issue free environment and if an issue did come up it was handled quickly with their comfort the first thought. My only regret is I did not meet Amy and company years earlier. I feel they are singularly responsible for my properties success as an investment property. My tenants and I highly recommend Amy and company. 5 stars is not enough.
5.0 stars
5 years ago
Reviewed by
andrea booth
5-star customer service! When we made the reservation, Amy asked if there was something special bringing us to town. I mentioned that we were celebrating my husband's birthday so upon our arrival, we had a nice bottle of champagne and a box of truffles waiting for us, along with a nice birthday card. We received a call from Jen, the Guest Services Coordinator, on day 2 to make sure we had everything we needed.
We have stayed in a number of vacation homes and have never received service like this! I highly recommend iTrip Vacations in Austin and can't wait to stay at another of their properties!
5.0 stars
4 years ago
Reviewed by
Corey Jones
After months of being on the fence about engaging a property management company to handle short-term rentals for our lake condo, we engaged iTrip. Our only regret is not engaging them earlier.
Amy and her team are thorough, professional, and responsive to the needs of both guests and owners. Every step of the way from getting your property ready for STR's, to welcoming guests, and solving problems that can arise during a stay, iTrip Vacations approaches professionally, warmly, and promptly. If a guest mentions that the refrigerator is not as cold as it could be, within hours a technician is inspecting it, and a temporary mini-fridge is brought in for the guests until the part can be ordered and the repair made. They handle everything and update owners every step of the way.
Highly recommend Amy and iTrip Vacations Austin.
5.0 stars
2 years ago
Reviewed by
Macey Bires
I have been working with Amy and Dawn at iTrip for over 3 years and I can't imagine using another property management company. They are THE BEST!!!
In fact, I have gotten calls from several competitors and I've told them I have absolutely no reason to consider switching. I own 3 vacation rentals on Lake Travis that are managed by iTrip. My next door neighbor also has vacation rentals on my street and used Vacasa for a year, and was very disappointed overall. She only made a fraction of the income I did the same year working with iTrip.
We are typically slammed from Memorial Day to Labor Day (often with only a day between rentals), and iTrip is completely on top of things. I am constantly AMAZED at the level of service and professionalism. There are so many details involved with vacation rentals, and communication is key. Amy, Dawn, Heather, Kasey and the rest of the team are extremely dedicated and are simply GREAT at what they do.
If you are considering a property manager to manage everything for you (advertising, booking, scheduling, cleaning, inspections, etc), do yourself a favor and sign up with iTrip. You will not be disappointed!
2.0 stars
a year ago
Reviewed by
Adrian Davis
These company is a bunch of crooks, I do not recommend renting from them. I accidentally rented one of their locations, not understanding it wasn't a full house. I rented more than 45 days out on memorial day weekend and cancelled within 12 hours. They kept $600 of my money because of their "policy". They will rent out the location for memorial day and keep my money on top.
Update, chargeback was justified, I kept my money, whew. Supposedly the company didn't fight it and allowed my refund so something to consider. Adding a star for that.
5.0 stars
3 months ago
Reviewed by
Michelle McNeil
My husband and I really enjoyed our 4 night getaway here. Beautiful sunset views from the balcony. Easy access to pool. Spacious, quiet, clean with nice gym facility. Will plan to be back!
5.0 stars
4 weeks ago
Reviewed by
Micah McDowell
ITrip Austin was great! They were very easy to work with and very responsive. The property was nice and the rules were reasonable. I will definitely book with them in the future.
5.0 stars
6 months ago
Reviewed by
Mike Cofone
Josh was upfront and honest with me about my property and its viability as a short term rental. He told me my home would likely not be as viable as a long term rental and advised me to seek a traditional property manager. This is something most property managers would not do under any circumstances and definitely is a refreshing taste of honesty in real estate. I have a few rentals and finding honest property managers is tough. The value a good property manager adds is next to none. Protect your best asset with someone you know will do a good job and if a short term rental will bring you cash it looks like Josh will bring you security.
5.0 stars
4 years ago
Reviewed by
Judy Lawson
As a property owner I cannot convey enough how much I appreciate the care Amy and company took with the upkeep and maintenance of my short term rental property. I was not in position to visit my property often. Amy and company were my eyes and ears and they did a fabulous job. They continually reviewed the home for potential issues, not waiting until something became a critical point that would affect a tenant’s stay. The trades they use are constantly reviewed for effectiveness, efficiency, and expense. They are the only company I have used that understand taking care of the asset or home and grounds is as important for me the property owner, as making sure my tenants enjoyed their stay in my home. I have used other short term rental companies, NONE have the level of service and upkeep standard as Amy and company. When I did pop in for a review, the presentation of my home to the tenants exceeded my expectations. My tenants were thrilled to come back with re-bookings as they knew due to Amy and company their stay would be in a very clean, issue free environment and if an issue did come up it was handled quickly with their comfort the first thought. My only regret is I did not meet Amy and company years earlier. I feel they are singularly responsible for my properties success as an investment property. My tenants and I highly recommend Amy and company. 5 stars is not enough.
5.0 stars
5 years ago
Reviewed by
andrea booth
5-star customer service! When we made the reservation, Amy asked if there was something special bringing us to town. I mentioned that we were celebrating my husband's birthday so upon our arrival, we had a nice bottle of champagne and a box of truffles waiting for us, along with a nice birthday card. We received a call from Jen, the Guest Services Coordinator, on day 2 to make sure we had everything we needed.
We have stayed in a number of vacation homes and have never received service like this! I highly recommend iTrip Vacations in Austin and can't wait to stay at another of their properties!
5.0 stars
4 years ago
Reviewed by
Corey Jones
After months of being on the fence about engaging a property management company to handle short-term rentals for our lake condo, we engaged iTrip. Our only regret is not engaging them earlier.
Amy and her team are thorough, professional, and responsive to the needs of both guests and owners. Every step of the way from getting your property ready for STR's, to welcoming guests, and solving problems that can arise during a stay, iTrip Vacations approaches professionally, warmly, and promptly. If a guest mentions that the refrigerator is not as cold as it could be, within hours a technician is inspecting it, and a temporary mini-fridge is brought in for the guests until the part can be ordered and the repair made. They handle everything and update owners every step of the way.
Highly recommend Amy and iTrip Vacations Austin.
5.0 stars
2 years ago
Reviewed by
Macey Bires
I have been working with Amy and Dawn at iTrip for over 3 years and I can't imagine using another property management company. They are THE BEST!!!
In fact, I have gotten calls from several competitors and I've told them I have absolutely no reason to consider switching. I own 3 vacation rentals on Lake Travis that are managed by iTrip. My next door neighbor also has vacation rentals on my street and used Vacasa for a year, and was very disappointed overall. She only made a fraction of the income I did the same year working with iTrip.
We are typically slammed from Memorial Day to Labor Day (often with only a day between rentals), and iTrip is completely on top of things. I am constantly AMAZED at the level of service and professionalism. There are so many details involved with vacation rentals, and communication is key. Amy, Dawn, Heather, Kasey and the rest of the team are extremely dedicated and are simply GREAT at what they do.
If you are considering a property manager to manage everything for you (advertising, booking, scheduling, cleaning, inspections, etc), do yourself a favor and sign up with iTrip. You will not be disappointed!
2.0 stars
a year ago
Reviewed by
Adrian Davis
These company is a bunch of crooks, I do not recommend renting from them. I accidentally rented one of their locations, not understanding it wasn't a full house. I rented more than 45 days out on memorial day weekend and cancelled within 12 hours. They kept $600 of my money because of their "policy". They will rent out the location for memorial day and keep my money on top.
Update, chargeback was justified, I kept my money, whew. Supposedly the company didn't fight it and allowed my refund so something to consider. Adding a star for that.