First, they tell me that there's no issue with my dog (Staffordshire terrier), then accept my application money even though they can clearly see my dog with the breed on it, then accepted first months months rent before finally telling me my dog wasn't approved. When I asked for a refund I was told "we don't do that" and when I got (understandably) mad the manager refused to rent to me. Fine, I don't want to live there after all that anyway, so I disputed the charge with my bank, got my money back and now they're trying to send me a check. Whole operation seems like a scam, and a completely disorganized agency. 100% will never look at one of their listings again. Beware of them. Even if they're not a scam, they're so disorganized renting from them sounds like a nightmare.

Julie is so great to work with. She's communicative and thorough. The thing I appreciate the most about this company are their standards. They want properties to be in great condition, which benefits both the tenant and the landlord and I respect that. Often attention to detail is lacking from property management companies. I will definitely work with Sleep Sound Property Management for all of my future rental management needs.

Nick our service technician was awesome! He came to our new home and got our door fixed within 10 mins. The latch had gotten gunked up from use by the previous tenants and he was able to repair it without having to replace the beautiful door handle.

I have worked with Sleep Sound for almost two years as a renter and they are always responsive and I like the personal touch you get from a local company. Last year they were on it fast when I had an issue during an ice storm. Then today Nick helped fix my front door and he was very cooperative and efficient. I appreciated his friendliness. No complaints with the attitude of Sleep Sound’s team.

Bridget and Jaime helped us through our move and it went well. Bridget was super helpful and understanding and was able to be flexible with our hectic schedule. Had some confusion about a couple things but they were sorted out promptly. DON’T try to visit the office, there is no outside access which is inconvenient but email they respond quickly. Look forward to staying in our new home with Sleep Sound Property Management.

This is my first apartment experience and I have leased with Sleep Sound since June 2023. I enjoy the functionality of their services and Caitlin Austin has always been as helpful and thorough as she can be. My Mom has had many past experiences with managements and this is one she believes is perfect. So take my Mom’s words of praise as an example of good management. I got lucky to find this management and hope to continue leasing under them! Happy Thanksgiving!

As a new owner of a rental property here in Portland, the whole process of finding/managing tenants was a daunting task that I did not want to even attempt to do alone, but thank God for Julie at Sleep Sound Property Management! Julie has made everything easy. She is very responsive, attentive, caring, and an expertise in her field! Highly recommend Sleep Sound Property Management!

I worked with Bridget on leasing and was very happy with the experience. This company's process seemed to be different then my previous rental experiences. The background check took a little bit longer, and some of the paperwork seemed odd (had to sign an Agreement to Execute Lease, before seeing the actual lease). However, they do document the process well on their site, and Bridget was very prompt in answering many specific questions I had in the process which eased my concerns. Maintenance is contracted with another external company so I can not speak to that experience yet, but I was very happy with Bridget and Jaime on the leasing team. Update 1/25: I had some maintenance requests and found the process very easy. The more specialized care is handled through an app that uses subcontractors, but sometimes Sleep Sound does it themselves. Brian form Sleep Sound came over and quickly did some work in the bathroom. Overall I was very happy with the process and prompt response.

First, they tell me that there's no issue with my dog (Staffordshire terrier), then accept my application money even though they can clearly see my dog with the breed on it, then accepted first months months rent before finally telling me my dog wasn't approved. When I asked for a refund I was told "we don't do that" and when I got (understandably) mad the manager refused to rent to me. Fine, I don't want to live there after all that anyway, so I disputed the charge with my bank, got my money back and now they're trying to send me a check. Whole operation seems like a scam, and a completely disorganized agency. 100% will never look at one of their listings again. Beware of them. Even if they're not a scam, they're so disorganized renting from them sounds like a nightmare.

Julie is so great to work with. She's communicative and thorough. The thing I appreciate the most about this company are their standards. They want properties to be in great condition, which benefits both the tenant and the landlord and I respect that. Often attention to detail is lacking from property management companies. I will definitely work with Sleep Sound Property Management for all of my future rental management needs.

Nick our service technician was awesome! He came to our new home and got our door fixed within 10 mins. The latch had gotten gunked up from use by the previous tenants and he was able to repair it without having to replace the beautiful door handle.

I have worked with Sleep Sound for almost two years as a renter and they are always responsive and I like the personal touch you get from a local company. Last year they were on it fast when I had an issue during an ice storm. Then today Nick helped fix my front door and he was very cooperative and efficient. I appreciated his friendliness. No complaints with the attitude of Sleep Sound’s team.

Bridget and Jaime helped us through our move and it went well. Bridget was super helpful and understanding and was able to be flexible with our hectic schedule. Had some confusion about a couple things but they were sorted out promptly. DON’T try to visit the office, there is no outside access which is inconvenient but email they respond quickly. Look forward to staying in our new home with Sleep Sound Property Management.

This is my first apartment experience and I have leased with Sleep Sound since June 2023. I enjoy the functionality of their services and Caitlin Austin has always been as helpful and thorough as she can be. My Mom has had many past experiences with managements and this is one she believes is perfect. So take my Mom’s words of praise as an example of good management. I got lucky to find this management and hope to continue leasing under them! Happy Thanksgiving!

As a new owner of a rental property here in Portland, the whole process of finding/managing tenants was a daunting task that I did not want to even attempt to do alone, but thank God for Julie at Sleep Sound Property Management! Julie has made everything easy. She is very responsive, attentive, caring, and an expertise in her field! Highly recommend Sleep Sound Property Management!

I worked with Bridget on leasing and was very happy with the experience. This company's process seemed to be different then my previous rental experiences. The background check took a little bit longer, and some of the paperwork seemed odd (had to sign an Agreement to Execute Lease, before seeing the actual lease). However, they do document the process well on their site, and Bridget was very prompt in answering many specific questions I had in the process which eased my concerns. Maintenance is contracted with another external company so I can not speak to that experience yet, but I was very happy with Bridget and Jaime on the leasing team. Update 1/25: I had some maintenance requests and found the process very easy. The more specialized care is handled through an app that uses subcontractors, but sometimes Sleep Sound does it themselves. Brian form Sleep Sound came over and quickly did some work in the bathroom. Overall I was very happy with the process and prompt response.