I am currently renting from Doorstep for three months and I moved into an apartment that is pretty nice, with a big yard for my dog that I am happy about. There are some issues regarding cleanliness, though. About 1/3 of the front yard was covered in dog poop when we moved in and some of the dishes have dried food on them. There is carpet in the bedroom yet no vacuum cleaner, which is more than disconcerting, especially for a place that rents to people with pets. I want to be able to care for the carpet properly, but don’t have room to bring a vacuum cleaner with me (I am a traveling healthcare professional). A few days after moving in, I was sitting at the dining table eating and it literally just collapsed and landed on my lap. It hurt and made a huge mess. It is four days later and my knee is finally feeling better. Also, there are four oxygen tanks on the patio—I am pretty sure it isn’t the safest situation to have them outside with fluctuating temperatures. I filled out some maintenance requests on Sunday and hadn’t heard anything by Tuesday afternoon, so I reached out to Doorstep. Most property management companies I have dealt with in my 30 plus years of renting get back to tenants the business day after a request is made. Maybe I need to change my expectations in 2025. On the requests, I checked the box that no one can enter when I am not here because I have a dog that would not tolerate a stranger coming in without me present. When I reached out, they told me that they had scheduled a maintenance man to come out on Wednesday (despite me putting that my day off was Tuesday on the maintenance request) to rectify the table situation. I responded that under no circumstances can they enter without my presence, stressing that it was not safe. They did not acknowledge this text, even after I requested conformation. I took off two stars for the dangerous table and unsafe storage of oxygen tanks, the few dirty dishes, the poopy yard, the lack of a vacuum cleaner and for poor communication. Three stars for roomy, cute ,well-stocked place in a quiet neighborhood with a nice, big yard for dogs! *EDIT* Removed another star. The oxygen tanks are still unsafely stored because they called the wrong company to pick them up, even though they are clearly labeled with the proper company. I let them know this and haven’t heard anything back. I also submitted a maintenance request for a piece of PVC pipe with a rough edge that is sticking out of the ground in the yard. It’s dangerous. They haven’t commented or addressed it. Lastly , I recently had my dog made an emotional support animal based on the recommendation of my therapist. I was a victim of a violent attack some years back and have PTSD as a result. I had been in a really great place with that, so I did not include the fact that my dog is an ESA in the lease. I was not going to request special accommodations, because I wasn’t utilizing her in that manner. I want to use the designation conscientiously, because I never want to be the cause of anyone else’s legitimate access being questioned. I share a wall with some neighbors, and last week they were fighting violently twice. The second time we were out walking, and the fight was taken out on the sidewalk, with family members chasing one another. I was afraid to go home. After this, I started relying on my dog to calm me. Since she was functioning as an emotional support animal, I requested special accommodations, which here is a reduction in rent of $150 a month (I was quoted rent with and without an animal at the very beginning before I signed a lease). Doorstep refused my accommodation request because it wasn’t in the lease from the beginning. By law in Utah, special accommodations for emotional support animals must be honored. They are currently awaiting a response from the property owner. I now need the extra funds to begin working with my therapist again, since I’ve been triggered by the neighbors. I’m not sure that they understand the legality of what they’re doing.

Doorstep was a lifesaver! They helped us quickly find a new rental in SLC for our tenant whose lease was ending. Their communication was excellent, making the transition seamless. Would love to work with them again!

Great space! Very clean, easy to get to and around a lot of things to do! Definitely recommend

These guys are epic and very responsive - amazing service. Property was great! Clean and spotless. Great location with easy access. And a well-equipped kitchen, too! Will definitely stay with them the next time I'm in Utah

I recently had the pleasure of staying in a rental managed by this team for a few months, and I couldn’t be happier with my experience. From the very start, the communication was outstanding; they were always prompt and helpful with any questions I had, making it feel like home right away. Five stars all the way!

Doorstep Vacation Rental Management provides a top-notch service. Their attention to detail, deep understanding of the word hospitality, and their overall knowledge of what if takes to be successful in the short term rental space puts them above the rest. Whether you're looking for your next vacation spot or you have a property you'd like someone else to manage, Kaden will deliver.

I'm thrilled with the service from Doorstep Vacation Rental Management. They handle everything efficiently, and our property has never looked better. Their expertise has boosted our occupancy rates and income. Excellent management and great results!

Doorstep Vacation Rentals is the perfect choice for a getaway in Utah! The properties are stunning and well-maintained, offering incredible views and comforts that make you feel right at home. The booking process is smooth, and their customer service is outstanding—always ready to help and make your stay even better. Highly recommend booking with them for a hassle-free and memorable vacation experience.

I am currently renting from Doorstep for three months and I moved into an apartment that is pretty nice, with a big yard for my dog that I am happy about. There are some issues regarding cleanliness, though. About 1/3 of the front yard was covered in dog poop when we moved in and some of the dishes have dried food on them. There is carpet in the bedroom yet no vacuum cleaner, which is more than disconcerting, especially for a place that rents to people with pets. I want to be able to care for the carpet properly, but don’t have room to bring a vacuum cleaner with me (I am a traveling healthcare professional). A few days after moving in, I was sitting at the dining table eating and it literally just collapsed and landed on my lap. It hurt and made a huge mess. It is four days later and my knee is finally feeling better. Also, there are four oxygen tanks on the patio—I am pretty sure it isn’t the safest situation to have them outside with fluctuating temperatures. I filled out some maintenance requests on Sunday and hadn’t heard anything by Tuesday afternoon, so I reached out to Doorstep. Most property management companies I have dealt with in my 30 plus years of renting get back to tenants the business day after a request is made. Maybe I need to change my expectations in 2025. On the requests, I checked the box that no one can enter when I am not here because I have a dog that would not tolerate a stranger coming in without me present. When I reached out, they told me that they had scheduled a maintenance man to come out on Wednesday (despite me putting that my day off was Tuesday on the maintenance request) to rectify the table situation. I responded that under no circumstances can they enter without my presence, stressing that it was not safe. They did not acknowledge this text, even after I requested conformation. I took off two stars for the dangerous table and unsafe storage of oxygen tanks, the few dirty dishes, the poopy yard, the lack of a vacuum cleaner and for poor communication. Three stars for roomy, cute ,well-stocked place in a quiet neighborhood with a nice, big yard for dogs! *EDIT* Removed another star. The oxygen tanks are still unsafely stored because they called the wrong company to pick them up, even though they are clearly labeled with the proper company. I let them know this and haven’t heard anything back. I also submitted a maintenance request for a piece of PVC pipe with a rough edge that is sticking out of the ground in the yard. It’s dangerous. They haven’t commented or addressed it. Lastly , I recently had my dog made an emotional support animal based on the recommendation of my therapist. I was a victim of a violent attack some years back and have PTSD as a result. I had been in a really great place with that, so I did not include the fact that my dog is an ESA in the lease. I was not going to request special accommodations, because I wasn’t utilizing her in that manner. I want to use the designation conscientiously, because I never want to be the cause of anyone else’s legitimate access being questioned. I share a wall with some neighbors, and last week they were fighting violently twice. The second time we were out walking, and the fight was taken out on the sidewalk, with family members chasing one another. I was afraid to go home. After this, I started relying on my dog to calm me. Since she was functioning as an emotional support animal, I requested special accommodations, which here is a reduction in rent of $150 a month (I was quoted rent with and without an animal at the very beginning before I signed a lease). Doorstep refused my accommodation request because it wasn’t in the lease from the beginning. By law in Utah, special accommodations for emotional support animals must be honored. They are currently awaiting a response from the property owner. I now need the extra funds to begin working with my therapist again, since I’ve been triggered by the neighbors. I’m not sure that they understand the legality of what they’re doing.

Doorstep was a lifesaver! They helped us quickly find a new rental in SLC for our tenant whose lease was ending. Their communication was excellent, making the transition seamless. Would love to work with them again!

Great space! Very clean, easy to get to and around a lot of things to do! Definitely recommend

These guys are epic and very responsive - amazing service. Property was great! Clean and spotless. Great location with easy access. And a well-equipped kitchen, too! Will definitely stay with them the next time I'm in Utah

I recently had the pleasure of staying in a rental managed by this team for a few months, and I couldn’t be happier with my experience. From the very start, the communication was outstanding; they were always prompt and helpful with any questions I had, making it feel like home right away. Five stars all the way!

Doorstep Vacation Rental Management provides a top-notch service. Their attention to detail, deep understanding of the word hospitality, and their overall knowledge of what if takes to be successful in the short term rental space puts them above the rest. Whether you're looking for your next vacation spot or you have a property you'd like someone else to manage, Kaden will deliver.

I'm thrilled with the service from Doorstep Vacation Rental Management. They handle everything efficiently, and our property has never looked better. Their expertise has boosted our occupancy rates and income. Excellent management and great results!

Doorstep Vacation Rentals is the perfect choice for a getaway in Utah! The properties are stunning and well-maintained, offering incredible views and comforts that make you feel right at home. The booking process is smooth, and their customer service is outstanding—always ready to help and make your stay even better. Highly recommend booking with them for a hassle-free and memorable vacation experience.