We’ve been with PMI Birdy since before they were PMI Birdy. The main reason we’ve stayed with them is their unshakable dedication to customer service. We’ve watched them evolve into the top-notch property management group you see today. Each evolution matched and even surpassed our growth. You want a next level property management group in your corner? Look no further than these dynamos!

Very professional and helpful team. Services are reasonably and competitively priced. If you are looking for a rental management team in the San Antonio area, you will not find a better one.

Birdy no longer works with rhino. Probably because both were running a scam and they were getting scared. Birdy uses their own company that does the final walk through and repairs. Putting the readying costs on the tenants which is ethically and sometimes lawfully wrong. Birdy submitted a fraudulent claim with rhino that I have been fighting for almost 6 months. It's finally been resolved. They initially tried to charge us 2500$ and finalized at only $800 for carpet cleaning, cleaner, and haul out which I said I'd pay from the start. Birdy was notified about a leak and water damage on the ceiling of home, never fixed it, and still tried to have this in the claim for about $800. On top of Birdy claiming that the walls needed to be repainted for scuffs and tried to label them as excessive wear and tear. I fought both rhino claims in the two homes we were in. You fight, you win. Don't let them just steal your $$ and hold the businesses accountable. This company will fall at some point. Was built by brothers and now their entitled children are taking over the business. It's sad. You also want to know why you get new filters every month? Because the husband of one of the daughters is the one who works/sells for the filter company and contracts through them. (Call me a snitch but I got done dirty by these folk.) So that's why you all have a bunch of air filters stocked up. Greed has a downfall in time. You have the right to see any receipt they claim that they were charged and passing it onto you. They can not overcharge you for anything. When I asked to see proof of charges they refused, red flag. Know your rights as a tenant, you are protected, because unfortunately many property management companies try to take advantage of the unknowing and will threaten you with "collections". M

Wish I could give zero stars. My significant other and I tried to apply for a rental property. We have fantastic rental history and at least 3x the rent, plus we had the money for the deposit. However kept getting denied for low credit. He was denied for his credit being too low and therefore I didn’t make enough by myself. I tried to see if there was any way around this since we had good rental history and the income just not so good credit due to falling behind on credit card bills when our daughter got sick with leukemia. These people had no sympathy whatsoever and said the only way was if I had a co-signer. But then kept trying to charge for all kinds of extra things. I cried on the phone begging for help to try and get a home for my kids since we are trying to move closer to family to Help care for her with a disability. The lady sounded like a robot and completely ignored me and said have a nice day and hung up. If I had a good credit score I would have just gone to buy a house, renting should have some leniency with credit if you have no broken leases/evictions and have rented for 3+ years. This place is a bullshit scam just looking for money and don’t give a shit about the people trying to actually find a home

Do NOT go through Birdy properties! They make you a good offer to not take a security deposit at move in but they use a scam insurance company RHINO who makes false claims on the condition of the house and the property management company uses all your “insured” dollars to supposedly fix things that don’t need fixing, which YOU have to pay back. Almost $5000. I have always received my deposit back! Why? Because I take great care of the homes I rent. I’ve also rented my property out and have never seen such a scam. I have seen NO invoices to prove that the cost of repairs actually cost what was estimated. I have attached photos of how the house looked when I moved out. I lived there for almost 4 years had the carpets shampooed and house professionally cleaned and they claim the paint was in bad condition and essentially the whole house needs repainting. Also someone made damages after I turned in the keys and they are trying to charge me for it.(last photo) Also Texas has been in a drought for years. The owners didn’t have a sprinkler system so the grass is brown. I’ve seen the grass turn green if you water more than what is allowed but that is not what the city of Universal City allows. They quoted the entire yard needed to be replaced instead of re-seeding and aerating. Do not think that your payments to RHINO are going towards a deposit. Run from this scam. Please see invoice below and the condition of the house when I moved out. The last photo is the damage that was done after I moved out that they are trying to charge me for. I’ve been trying to resolve this matter since June. I offered to pay what I believe is fair based on fair wear and tear amount of $1200 dollars Birdy recieved $678 and says they can’t assist with resolving lowering the remaining balance and Rhino only responds to emails with no number to talk to anyone directly. Highly do NOT recommend!

I am giving 1 star only because I can't give 0 stars. If I could i would give it 0 stars soley because of poor management. We are currently staying in one of birdys properties. The home we are staying in is beautiful BUT! The management has been horrible. Everytime I have tried to contact someone through email, calls, text I have gotten no response about our concerns with the house. Except for 1 email that gave instructions for the hot tub which by the way was completely incorrect information.There is an issue with the fridge it's not cooling & our groceries are going bad our Popsicles have melted & it's only been 24 hours since we got our groceries & placed them in there. When I tried to contact them to let them know I still have yet to hear back from them. We are here until Sat June 15th we arrived Mon June 10th. I will post pics of the issues we've had. The sink DIRTY, the pool was NOT clean it had trash in it & it was merky aka NOT Clear. One of The bed frames to a bed looked broken. Our Popsicles melted because freezer & fridge aren't cooling aka causing out food the go bad as well. The rollaway beds broken couldn't even use them. One Pantry won't open. Didn't get a pic cause your can't tell by a picture. Again I will mention if this we are currently staying at had better management this experience would be a great place to stay. Due to very very poor management i do not recommend staying at any airbnb that is managed birdyproperties.

Rented a home from them for a year and a half. They will charge you extras without warning so be careful before you submit repairs to them, make sure you check your own avenues first. Beware the Rhino Policy in lieu of a deposit. 45 days after move out I was notified of a $1,000 claim against my account for “excessive damage” without any further explanation or reason. The house was well cared for and professionally cleaned with photos and videos submitted at move out, no broken items or scuffs, no pets and no kids in the house ever. Photos below are at move out. Decide for yourself if you see “excessive damage”. This is a disgustingly unethical way of getting free money out of us even after leaving.

I’ve had a lot of issues with Birdy Property but this is truly the icing on the cake. They are so quick to tell me they will charge for the marks on the walls (that can easily be washed off and I plan on doing that before I move out) but yet they are in no rush to take care of our outside exterior. They have been giving me the run around for a week and this is hazardous at this point. The amount of flies and not to mention someone disposed of the dead raccoon we had the week before last in the dumpster so you can only imagine the stench coming off of it. I just want my parking lot cleaned up!!!

We’ve been with PMI Birdy since before they were PMI Birdy. The main reason we’ve stayed with them is their unshakable dedication to customer service. We’ve watched them evolve into the top-notch property management group you see today. Each evolution matched and even surpassed our growth. You want a next level property management group in your corner? Look no further than these dynamos!

Very professional and helpful team. Services are reasonably and competitively priced. If you are looking for a rental management team in the San Antonio area, you will not find a better one.

Birdy no longer works with rhino. Probably because both were running a scam and they were getting scared. Birdy uses their own company that does the final walk through and repairs. Putting the readying costs on the tenants which is ethically and sometimes lawfully wrong. Birdy submitted a fraudulent claim with rhino that I have been fighting for almost 6 months. It's finally been resolved. They initially tried to charge us 2500$ and finalized at only $800 for carpet cleaning, cleaner, and haul out which I said I'd pay from the start. Birdy was notified about a leak and water damage on the ceiling of home, never fixed it, and still tried to have this in the claim for about $800. On top of Birdy claiming that the walls needed to be repainted for scuffs and tried to label them as excessive wear and tear. I fought both rhino claims in the two homes we were in. You fight, you win. Don't let them just steal your $$ and hold the businesses accountable. This company will fall at some point. Was built by brothers and now their entitled children are taking over the business. It's sad. You also want to know why you get new filters every month? Because the husband of one of the daughters is the one who works/sells for the filter company and contracts through them. (Call me a snitch but I got done dirty by these folk.) So that's why you all have a bunch of air filters stocked up. Greed has a downfall in time. You have the right to see any receipt they claim that they were charged and passing it onto you. They can not overcharge you for anything. When I asked to see proof of charges they refused, red flag. Know your rights as a tenant, you are protected, because unfortunately many property management companies try to take advantage of the unknowing and will threaten you with "collections". M

Wish I could give zero stars. My significant other and I tried to apply for a rental property. We have fantastic rental history and at least 3x the rent, plus we had the money for the deposit. However kept getting denied for low credit. He was denied for his credit being too low and therefore I didn’t make enough by myself. I tried to see if there was any way around this since we had good rental history and the income just not so good credit due to falling behind on credit card bills when our daughter got sick with leukemia. These people had no sympathy whatsoever and said the only way was if I had a co-signer. But then kept trying to charge for all kinds of extra things. I cried on the phone begging for help to try and get a home for my kids since we are trying to move closer to family to Help care for her with a disability. The lady sounded like a robot and completely ignored me and said have a nice day and hung up. If I had a good credit score I would have just gone to buy a house, renting should have some leniency with credit if you have no broken leases/evictions and have rented for 3+ years. This place is a bullshit scam just looking for money and don’t give a shit about the people trying to actually find a home

Do NOT go through Birdy properties! They make you a good offer to not take a security deposit at move in but they use a scam insurance company RHINO who makes false claims on the condition of the house and the property management company uses all your “insured” dollars to supposedly fix things that don’t need fixing, which YOU have to pay back. Almost $5000. I have always received my deposit back! Why? Because I take great care of the homes I rent. I’ve also rented my property out and have never seen such a scam. I have seen NO invoices to prove that the cost of repairs actually cost what was estimated. I have attached photos of how the house looked when I moved out. I lived there for almost 4 years had the carpets shampooed and house professionally cleaned and they claim the paint was in bad condition and essentially the whole house needs repainting. Also someone made damages after I turned in the keys and they are trying to charge me for it.(last photo) Also Texas has been in a drought for years. The owners didn’t have a sprinkler system so the grass is brown. I’ve seen the grass turn green if you water more than what is allowed but that is not what the city of Universal City allows. They quoted the entire yard needed to be replaced instead of re-seeding and aerating. Do not think that your payments to RHINO are going towards a deposit. Run from this scam. Please see invoice below and the condition of the house when I moved out. The last photo is the damage that was done after I moved out that they are trying to charge me for. I’ve been trying to resolve this matter since June. I offered to pay what I believe is fair based on fair wear and tear amount of $1200 dollars Birdy recieved $678 and says they can’t assist with resolving lowering the remaining balance and Rhino only responds to emails with no number to talk to anyone directly. Highly do NOT recommend!

I am giving 1 star only because I can't give 0 stars. If I could i would give it 0 stars soley because of poor management. We are currently staying in one of birdys properties. The home we are staying in is beautiful BUT! The management has been horrible. Everytime I have tried to contact someone through email, calls, text I have gotten no response about our concerns with the house. Except for 1 email that gave instructions for the hot tub which by the way was completely incorrect information.There is an issue with the fridge it's not cooling & our groceries are going bad our Popsicles have melted & it's only been 24 hours since we got our groceries & placed them in there. When I tried to contact them to let them know I still have yet to hear back from them. We are here until Sat June 15th we arrived Mon June 10th. I will post pics of the issues we've had. The sink DIRTY, the pool was NOT clean it had trash in it & it was merky aka NOT Clear. One of The bed frames to a bed looked broken. Our Popsicles melted because freezer & fridge aren't cooling aka causing out food the go bad as well. The rollaway beds broken couldn't even use them. One Pantry won't open. Didn't get a pic cause your can't tell by a picture. Again I will mention if this we are currently staying at had better management this experience would be a great place to stay. Due to very very poor management i do not recommend staying at any airbnb that is managed birdyproperties.

Rented a home from them for a year and a half. They will charge you extras without warning so be careful before you submit repairs to them, make sure you check your own avenues first. Beware the Rhino Policy in lieu of a deposit. 45 days after move out I was notified of a $1,000 claim against my account for “excessive damage” without any further explanation or reason. The house was well cared for and professionally cleaned with photos and videos submitted at move out, no broken items or scuffs, no pets and no kids in the house ever. Photos below are at move out. Decide for yourself if you see “excessive damage”. This is a disgustingly unethical way of getting free money out of us even after leaving.

I’ve had a lot of issues with Birdy Property but this is truly the icing on the cake. They are so quick to tell me they will charge for the marks on the walls (that can easily be washed off and I plan on doing that before I move out) but yet they are in no rush to take care of our outside exterior. They have been giving me the run around for a week and this is hazardous at this point. The amount of flies and not to mention someone disposed of the dead raccoon we had the week before last in the dumpster so you can only imagine the stench coming off of it. I just want my parking lot cleaned up!!!