Business Page
Astoria Charm Property Management
Property Manager
4.7 stars
76 Reviews
Markets served
Baltimore, MD
Towson, MD
Essex, MD
Owings Mills, MD
Catonsville, MD
Pikesville, MD
White Marsh, MD
Parkville, MD
Timonium, MD
Dundalk, MD
Licenses, Designations or Certificates
CPM, NARPM, BBB
About us
Astoria Charm was founded by real estate investors, for real estate investors. We know what it takes to manage a successful rental property and our team is here to help you navigate the complexities of property management. With our team of dedicated professionals by your side, you can be sure that your property and tenants are being taken care of. We offer a comprehensive suite of property management services tailored to meet your needs. Whether you’re a seasoned investor or new to rental property ownership, our team is here to help you navigate the complexities of property management in Baltimore. From tenant screening to maintenance and everything in between, we’re dedicated to maximizing the value of your investment and ensuring a stress-free experience. Astoria Charm is a property management company based in Baltimore, Maryland (Charm city), specializing in the management of residential SFH and Multi-family properties as well as small commercial spaces. Our motto is: STRONG INVESTMENTS – CHARM LIVING. To us at Astoria Charm that means we are committed to ensuring our clients properties are STRONG, profitable INVESTMENTS, while providing quality housing and management to our residents, CHARM LIVING! At Astoria Charm, our goal is to provide a quality standard of housing combined with professional and responsive management for our residents in order to minimize maintenance and increase resident retention. The experience of the founders of Astoria Charm has been that it’s not enough to provide quality housing for residents, rather this must be coupled with excellent management (strong communication, pro active leasing, quick and responsive maintenance) in order to protect investors assets and secure long term residents. It is this approach that truly integrates the investor’s interests as well as resident’s perspective resulting in strong, profitable investments for the investor and a warm, safe and charm living environment for the resident.
Specialties
Commercial
Offices
Retail
Mixed Use
HUD/Section 8
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Multi-family: 100+ units
Long-term rental: 12+ mos.
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Multi-family: 100+ units
Reviews (76)
4.7 stars
76 Reviews
4.7 stars
76 Reviews
0.0 star
0 Reviews
5.0 stars
a month ago
Reviewed by
Corey Faier
I've had the pleasure to work with Astoria Charm for just about 1 year so far and it has been great. Super professional and knowledgeable. Highly recommend this company to anyone looking for property management services in Baltimore.
5.0 stars
2 months ago
Reviewed by
Brooks Healy
Astoria Charm has offered great property management and exceptional customer service. They are diligent in their process and great to work with.
5.0 stars
2 months ago
Reviewed by
Yudy Brody
Really enjoy working with the Astoria Charm team. Great example would involve people illegally dumping on part of a property. The Astoria team not only cleaned it all up they installed fencing to permanetly resolve the issue.
This helped the tenants and the neighbors.
5.0 stars
2 months ago
Reviewed by
Navid Raoofian
Astoria Charm is an outstanding property management company. Their team is highly professional, responsive, and handles all aspects of property care efficiently, from maintenance to tenant communication. Highly recommended for anyone looking for dependable property management services!
1.0 star
4 months ago
Reviewed by
April Gamble
I wasn't going to write this review but these people are scams and people need to know who they're dealing with. When you move out of there property they will keep your security deposit when there's nothing wrong with the property. I lived in one of their properties for a year. I had to put in a maintenance request every week for something that needed to be fixed, up until the day I moved out. The whole year my bedroom was in my living room I didn't use the two bedrooms that were in the basement at all. The house made me sick physically, and mentally. These people have changed their name and location 3 times within a year. These are the people I communicate with and addresses... They used to be
(INFINITE MANAGEMENT GROUP)
NAMES..
Scott Allen
Scott Erhlich
Nick
Mike
Melissa
ADDRESSES...
5 Glyndon Ave
4903 Belair Rd. 21206
7121 Park Heights Ave. #504
Now they're
ASTORIA CHARM PROPERTY MANAGEMENT
1714 St Paul St STE 3C, Baltimore, MD 21202
I moved out nothing was wrong with my apartment, no holes in the walls no nothing. I WASN'T NOTIFIED UNTIL 12/11/23 I RECEIVED INFORMATION BY CERTIFIED MAIL ABOUT NOT RECEIVING MY SECURITY DEPOSIT, letter dated 11/23/23 was post marked dated for 12/06/23 that I received at my new address on 12/11/23) I WAS TOLD BY NICK AFTER THE WALK THROUGH (INSPECTION) THAT THERE ISNT A PROBLEM AS TO WHY I WOULDN'T RECEIVE MY SECURITY DEPOSIT BACK)
**Landlord at Infinite Management/ Astoria Charm Property Management didn't return my security deposit in the amount of 1,350.00 after I moved out of apartment #1. At the time that I was living there the management company was infinite Management Group now it's Astoria Charm Property Management, they charged me $1,300.00 for paint scratches, wall holes, and $150.00 for claiming bathrooms& kitchen cabinets and a amount due balance of $43.85.There wasn't any problems with my apartment or my daughter's when we moved out, I have videos and pictures. I had a walk through with maintenance (Mr. Bob) he took a video also and said everything looks good. They're also claimed the same things for apt #2 where my daughter lived, is why she didn't get her security deposit back also. I did her walk through with Aaron (maintenance) he said everything was good, we never saw the landlord. She moved out in July 2023.How can we both be charged for the exact same things in two different apartments? I did the walk through for her apartment with Aaron ( maintenance).When I sent court papers through the mail they didn't respond. The sheriff was sent out to serve them papers but they weren't able to serve them because no one would come to the door. I wasn't going to keep paying to have them served for it to be non deliverable. Karma is all I'm going to say, the people who moved in after us probably destroyed the apartment forreal. Seems like y'all kept my security deposit to pay for all the work y'all had to do for having to dig up the yard for sewage problems, filling holes that you could see outside from inside that y'all made trying to fix the sewage problem. My daughter and serve an awesome God y'all will have to answer to Him. Be blessed
5.0 stars
8 months ago
Reviewed by
Mon Anthony Barlisan
Astoria Charm is undoubtedly the best property management company for investment properties. Their staff is not only highly competent but also incredibly pleasant to work with. From ensuring smooth operations to maximizing profits, Astoria Charm excels in every aspect. If you're seeking a reliable and trustworthy partner for your investments, look no further. Highly recommended without reservation.
5.0 stars
8 months ago
Reviewed by
Yoel Lipszyc
Astoria Charm stands out not just for their efficiency but also for their genuine care for both landlords and tenants.
They go the extra mile to ensure that all parties involved are satisfied. Their team is incredibly responsive and attentive, making you feel like you're their top priority. Plus, their proactive approach to maintenance ensures that any issues are addressed promptly, giving you peace of mind knowing that your property is in good hands.
5.0 stars
8 months ago
Reviewed by
Hakan Kantas
Astoria Charm is very professional and reliable property management company which we have experienced until now. They can solve professionally all the problems of your property which you can not reach…You may see some photos of my property as before and after by Astoria Charm.
5.0 stars
a month ago
Reviewed by
Corey Faier
I've had the pleasure to work with Astoria Charm for just about 1 year so far and it has been great. Super professional and knowledgeable. Highly recommend this company to anyone looking for property management services in Baltimore.
5.0 stars
2 months ago
Reviewed by
Brooks Healy
Astoria Charm has offered great property management and exceptional customer service. They are diligent in their process and great to work with.
5.0 stars
2 months ago
Reviewed by
Yudy Brody
Really enjoy working with the Astoria Charm team. Great example would involve people illegally dumping on part of a property. The Astoria team not only cleaned it all up they installed fencing to permanetly resolve the issue.
This helped the tenants and the neighbors.
5.0 stars
2 months ago
Reviewed by
Navid Raoofian
Astoria Charm is an outstanding property management company. Their team is highly professional, responsive, and handles all aspects of property care efficiently, from maintenance to tenant communication. Highly recommended for anyone looking for dependable property management services!
1.0 star
4 months ago
Reviewed by
April Gamble
I wasn't going to write this review but these people are scams and people need to know who they're dealing with. When you move out of there property they will keep your security deposit when there's nothing wrong with the property. I lived in one of their properties for a year. I had to put in a maintenance request every week for something that needed to be fixed, up until the day I moved out. The whole year my bedroom was in my living room I didn't use the two bedrooms that were in the basement at all. The house made me sick physically, and mentally. These people have changed their name and location 3 times within a year. These are the people I communicate with and addresses... They used to be
(INFINITE MANAGEMENT GROUP)
NAMES..
Scott Allen
Scott Erhlich
Nick
Mike
Melissa
ADDRESSES...
5 Glyndon Ave
4903 Belair Rd. 21206
7121 Park Heights Ave. #504
Now they're
ASTORIA CHARM PROPERTY MANAGEMENT
1714 St Paul St STE 3C, Baltimore, MD 21202
I moved out nothing was wrong with my apartment, no holes in the walls no nothing. I WASN'T NOTIFIED UNTIL 12/11/23 I RECEIVED INFORMATION BY CERTIFIED MAIL ABOUT NOT RECEIVING MY SECURITY DEPOSIT, letter dated 11/23/23 was post marked dated for 12/06/23 that I received at my new address on 12/11/23) I WAS TOLD BY NICK AFTER THE WALK THROUGH (INSPECTION) THAT THERE ISNT A PROBLEM AS TO WHY I WOULDN'T RECEIVE MY SECURITY DEPOSIT BACK)
**Landlord at Infinite Management/ Astoria Charm Property Management didn't return my security deposit in the amount of 1,350.00 after I moved out of apartment #1. At the time that I was living there the management company was infinite Management Group now it's Astoria Charm Property Management, they charged me $1,300.00 for paint scratches, wall holes, and $150.00 for claiming bathrooms& kitchen cabinets and a amount due balance of $43.85.There wasn't any problems with my apartment or my daughter's when we moved out, I have videos and pictures. I had a walk through with maintenance (Mr. Bob) he took a video also and said everything looks good. They're also claimed the same things for apt #2 where my daughter lived, is why she didn't get her security deposit back also. I did her walk through with Aaron (maintenance) he said everything was good, we never saw the landlord. She moved out in July 2023.How can we both be charged for the exact same things in two different apartments? I did the walk through for her apartment with Aaron ( maintenance).When I sent court papers through the mail they didn't respond. The sheriff was sent out to serve them papers but they weren't able to serve them because no one would come to the door. I wasn't going to keep paying to have them served for it to be non deliverable. Karma is all I'm going to say, the people who moved in after us probably destroyed the apartment forreal. Seems like y'all kept my security deposit to pay for all the work y'all had to do for having to dig up the yard for sewage problems, filling holes that you could see outside from inside that y'all made trying to fix the sewage problem. My daughter and serve an awesome God y'all will have to answer to Him. Be blessed
5.0 stars
8 months ago
Reviewed by
Mon Anthony Barlisan
Astoria Charm is undoubtedly the best property management company for investment properties. Their staff is not only highly competent but also incredibly pleasant to work with. From ensuring smooth operations to maximizing profits, Astoria Charm excels in every aspect. If you're seeking a reliable and trustworthy partner for your investments, look no further. Highly recommended without reservation.
5.0 stars
8 months ago
Reviewed by
Yoel Lipszyc
Astoria Charm stands out not just for their efficiency but also for their genuine care for both landlords and tenants.
They go the extra mile to ensure that all parties involved are satisfied. Their team is incredibly responsive and attentive, making you feel like you're their top priority. Plus, their proactive approach to maintenance ensures that any issues are addressed promptly, giving you peace of mind knowing that your property is in good hands.
5.0 stars
8 months ago
Reviewed by
Hakan Kantas
Astoria Charm is very professional and reliable property management company which we have experienced until now. They can solve professionally all the problems of your property which you can not reach…You may see some photos of my property as before and after by Astoria Charm.