Scam they stole my money and could have refund it Im getting a lawyer the lady never told me the holding fee is non-refundable! She lied horrible company and scam artist! I want to speak to a manger and there avoiding me

This company is a SCAM. I hired them to manage my property. They harassed the tenants. Sent them eviction notices even though they paid rent. Once tenants paid rent they always had made up fees and took way more out than leaving me with a third of the rent. Then I go to fire them and they take all the last rent money and all your “contribution” money and keep it for themselves. They don’t answer the phone. They’re still under contract till the end of Jan and my tenant called them with a work order and they said “ sorry you’re not in our system anymore” DO NOT USE THIS COMPANY!!!!!

We are posting this as a caution for any investors, especially out-of-state investors, who plan to use RPM as their property manager. This property management company cares neither about the client nor the tenants. Their goal is to do the least amount of work as possible, and management is not conducted fairly, thoroughly, or without constant follow-up and check-in. Summarizing a few of the most egregious, serious, and expensive errors over the 1.5 painful years we were under contract with them: The property was robbed on one occasion and the property manager did not even notify us of the robbery, and the furnace would have to be replaced, until 7 days after the robbery! We installed the DAWGS security system for extra protection on the windows. Our RPM manager at the time stated that we would only have to pay for initial install and removal and assured us that there was no monthly charge. However, RPM charged us ~$400 for 5 months (total more than $2000!) for monthly charges without notifying us! When we brought this up, RPM’s response was “Whoops. We totally forgot to tell you that there was a monthly charge! Sorry about that!”. Once again an unprofessional response to their expensive mistake. RPM let old tenants move out and return their keys without collecting more than $2000 in unpaid rent. RPM charged $1000 for when we terminated our contract with them, although we supplied more than 30 days notice beforehand as the contract dictated. Further, they charged us an additional ~$1250 to close our account, even though we gave sufficient heads up. When we asked for further clarification as this was not a charge that was listed in the management agreement, they threatened legal action. We are using an anonymous account because we are afraid of their retaliation considering they did not want to correct their mistakes. We would not recommend these property managers to anyone and would suggest going with another firm that is honest, competent, assertive, and professional.

Do not use RPM Metro Detroit. They are not interested in taking care of your home. My property was listed with RPM for tow months before I was already fed up with their lack of communication, their inability to do their job, and their lack of competence around the smallest of tasks (like making sure my lawn was mowed AT ALL). Again, run for the hills away from this property manager. Use an independent manager, someone who will put the appropriate amount of care into your home.

Debbie and the team at RPM Metro Detroit were fantastic in getting my Detroit property leased quickly and efficiently. Their professionalism and clear communication made the process smooth and stress-free. Highly recommend their services!

I have rented the same property for over 6 years, with multiple management companies over those years. Real Property Management Metro Detroit is not only staffed by effective personnel, but by compassionate people that truly care about their tenants. Any issue I've had over the years has never been dealt with as quickly and with such understanding as when RPM has been in charge. I hope to remain in my home for years to come. Thank you Grace, Nancy, Bonnie, and the entire team at RPM!

This company has been a pleasure to work with. I had an issue with a previous tenant who gave me a hard time and left the unit a disaster. I ultimately decided it was time to hand it over to professionals. Ben walked me through the onboarding process and was an absolute pleasure to work with--clear, professional, and quick to respond to questions. They handled the turnover work at my unit pretty quickly and for more reasonable prices than I was expecting given current market conditions. I was handed over to Luis who has ALSO been great to work with. I would highly recommend this company to out of state investors looking for an option on the ground in Detroit (I've been burnt by some of the big tech companies before).

RPM has made my investing experience top notch. As a new investor, they provided a professional and efficiently environment. I was impressed with the prompt attention to my concerns and willingness to lend their expertise. Definitely sets a high bar standard in property management.

Scam they stole my money and could have refund it Im getting a lawyer the lady never told me the holding fee is non-refundable! She lied horrible company and scam artist! I want to speak to a manger and there avoiding me

This company is a SCAM. I hired them to manage my property. They harassed the tenants. Sent them eviction notices even though they paid rent. Once tenants paid rent they always had made up fees and took way more out than leaving me with a third of the rent. Then I go to fire them and they take all the last rent money and all your “contribution” money and keep it for themselves. They don’t answer the phone. They’re still under contract till the end of Jan and my tenant called them with a work order and they said “ sorry you’re not in our system anymore” DO NOT USE THIS COMPANY!!!!!

We are posting this as a caution for any investors, especially out-of-state investors, who plan to use RPM as their property manager. This property management company cares neither about the client nor the tenants. Their goal is to do the least amount of work as possible, and management is not conducted fairly, thoroughly, or without constant follow-up and check-in. Summarizing a few of the most egregious, serious, and expensive errors over the 1.5 painful years we were under contract with them: The property was robbed on one occasion and the property manager did not even notify us of the robbery, and the furnace would have to be replaced, until 7 days after the robbery! We installed the DAWGS security system for extra protection on the windows. Our RPM manager at the time stated that we would only have to pay for initial install and removal and assured us that there was no monthly charge. However, RPM charged us ~$400 for 5 months (total more than $2000!) for monthly charges without notifying us! When we brought this up, RPM’s response was “Whoops. We totally forgot to tell you that there was a monthly charge! Sorry about that!”. Once again an unprofessional response to their expensive mistake. RPM let old tenants move out and return their keys without collecting more than $2000 in unpaid rent. RPM charged $1000 for when we terminated our contract with them, although we supplied more than 30 days notice beforehand as the contract dictated. Further, they charged us an additional ~$1250 to close our account, even though we gave sufficient heads up. When we asked for further clarification as this was not a charge that was listed in the management agreement, they threatened legal action. We are using an anonymous account because we are afraid of their retaliation considering they did not want to correct their mistakes. We would not recommend these property managers to anyone and would suggest going with another firm that is honest, competent, assertive, and professional.

Do not use RPM Metro Detroit. They are not interested in taking care of your home. My property was listed with RPM for tow months before I was already fed up with their lack of communication, their inability to do their job, and their lack of competence around the smallest of tasks (like making sure my lawn was mowed AT ALL). Again, run for the hills away from this property manager. Use an independent manager, someone who will put the appropriate amount of care into your home.

Debbie and the team at RPM Metro Detroit were fantastic in getting my Detroit property leased quickly and efficiently. Their professionalism and clear communication made the process smooth and stress-free. Highly recommend their services!

I have rented the same property for over 6 years, with multiple management companies over those years. Real Property Management Metro Detroit is not only staffed by effective personnel, but by compassionate people that truly care about their tenants. Any issue I've had over the years has never been dealt with as quickly and with such understanding as when RPM has been in charge. I hope to remain in my home for years to come. Thank you Grace, Nancy, Bonnie, and the entire team at RPM!

This company has been a pleasure to work with. I had an issue with a previous tenant who gave me a hard time and left the unit a disaster. I ultimately decided it was time to hand it over to professionals. Ben walked me through the onboarding process and was an absolute pleasure to work with--clear, professional, and quick to respond to questions. They handled the turnover work at my unit pretty quickly and for more reasonable prices than I was expecting given current market conditions. I was handed over to Luis who has ALSO been great to work with. I would highly recommend this company to out of state investors looking for an option on the ground in Detroit (I've been burnt by some of the big tech companies before).

RPM has made my investing experience top notch. As a new investor, they provided a professional and efficiently environment. I was impressed with the prompt attention to my concerns and willingness to lend their expertise. Definitely sets a high bar standard in property management.