I'm very pleased with RPM. I contracted with them for a one time rental, and will use them again. They were very professional, and easy to work with. They kept in contact weekly with ùpdates as to how things were progressing. Luke was great to work with. I also liked hearing from Leah every week with updates; and from Sara with the news about the apartment being rented. From my experience thus far, I can say RPM is definitely a good company to work with.

I did not give you 1 star because of us breaking the lease when we bought a house Which we let your unprofessional company from the get go know that we would be renting until we found a house to buy. I gave you that star because of a multitude of reasons. Many of them are actually listed by a ton of other past renters if you go back and read the real reviews. I did read them and was not surprised. Many things went unfixed or if they were fixed it would be done by a hack and not done correctly. The harassment Of me being pushed when I ahead of time over a year ago informed you people that I was ill and would like to reschedule the 1 faulty fire alarm to another day because I was ill. I actually had the flu so it was for your maintenance guys health. That was ignored and the man tried to push his way in. By the way that fore alarm that you all were so desperate to replace that day was not replaced until an entire year later. But I was charged for not allowing them to come in. The constant issues with the oil heating. A tech came to fix it last year and informed me that whoever was in charge of it had neglected it for years and it could go any time. Surprise surprise it was having problems as soon as the temperature dropped this fall. I'm sure your next tenants will have issues as well. When we moved in December of 2021 there were no windows on the porch and there was broken glass, safety hazard. The windows were not installed until summer of 2022 and were not securely installed or even the right kind of windows. When we first moved in some hack was sent to fix the leak in the tub faucet, I stead he flooded the bathroom and installed the faucet wrong. My husband had to fix that issue.when I informed maintenance about water damage caused by that and they put plaster over it and called it a day. There was also animal feces in the basement when we moved in. Half the time your company would break appointments and there be no word for days, weeks or even months. You all need to read all the bad comments and learn from your mistakes. And no you will not be getting another dime from us. Take us to court. I have receipts for bbb and for the health department and code enforcement. Do better.

The management company was extremely responsive and made communicating my issue so easy. My repair was done so well and almost immediately. Excellent experience!

1 star is very kind; it should be 0 I have been out of my apartment for a month and the company has decided to wrongfully charge me almost $300 for "cleaning charges" when I hired a professional cleaner to clean out the apartment along with 4 people total who worked together to help clean. I have yet to be provided with further detail in regards to what was not cleaned. When I rented from them originally they didn't even clean the apartment before I moved in and had rented it with burn marks in the wall outlets, nicotine dripping down the bathroom wall, broken appliances, water damage, banged up walls and doorways, broken heaters, shower was absolutely disgusting and so small when I was pregnant I hardly could use it. The first day I lived there someone was banging on my door for drug money, few months after my baby was born the neighbor was banging on my apartment window at 1am because we shoveled snow on her driveway so we had the police involved, a year into living there this same lady told us not to park in our spots because she didn't want her broken roof to fall on our cars. Sent it to the company they did nothing about it. Had a tree root come into my living room through the window and the company told me to handle it myself. There are many long lists of things I could go on about my experience with this company. I will not be paying your wrongful charges and have no problems bringing this case to court. I have plenty of documents to show damages that were already there and proof of a dirty apartment when I moved in. I have pictures of the apartment and videos of each room fully cleaned out, even threw away things that were left from the previous renters. You guys really need to get your things together and stop being so money hungry that you're ruining peoples lives and also take the charges down. I will also be bringing this issue to the BBB to further investigate the wrongfulness of your company.

Real property has been helpful with previous maintenance requests, and is willing to fix issues that arise no matter the sorts! All maintenance workers have been polite, prompt, and non invasive to our home.

Our experience at the Maple Street property has been positive. It's a quiet neighborhood with a family oriented feel. Our dog loves the fenced yard and we enjoy using the deck for added outdoor living space.

I usually don't leave reviews but honestly with how much trouble I've had trying to rent from this company I feel like it's a must. As military we don't get much time to get into a house. All of our housing cost are covered. We are currently dealing with a problem we're my wife's credit score is slightly below the minimum of 650. She is a stay at home mom and doesn't have very much credit history. We are currently being denied due to this. They are requiring us to scramble for a cosigner and this is costing us hundreds in there application fees and our lodging that we currently have to pay out of pocket. We will have to look elsewhere for housing most likely and find somewhere else to keep our family while we look because the hotel we are staying at doesn't have any more room to keep us. I want to add that I will be paying for the house and my credit does meet the minimum.

I’ve been asked to share my opinions of my time with Real Property, so here is the review: Pro’s: Gave me a place to live I could afford. Apartment was recently updated. Con’s: Biggest one, December 2023 my vehicle was parked in my designated parking lot when the river crested overnight double what it should have been and my SUV was deemed a total loss. The apartment from Rochester’s zoning is listed as a FLOOD ZONE, I did not know this nor was it ever mentioned. An absolute nightmare getting my car out of the parking lot and nothing from the management team on assistance. Dealing with troubling neighbors, after dozens of calls/emails detailing issues to the office something was finally done about it. It should not take months or that many people complaining to do something about disrespectful tenants. My kitchen ceiling had rain damage from 2023, it was never dealt with. The alarm system, over the last 2 years there have been more faulty alarms supposedly used for safety. Alarms malfunctioning beeping in common hallways for days or once even a WEEK incessantly. And the most recent one, my address is listed as a business address, therefore I cannot forward my mail when I move… That is my review, that you definitely did not ask for.

I'm very pleased with RPM. I contracted with them for a one time rental, and will use them again. They were very professional, and easy to work with. They kept in contact weekly with ùpdates as to how things were progressing. Luke was great to work with. I also liked hearing from Leah every week with updates; and from Sara with the news about the apartment being rented. From my experience thus far, I can say RPM is definitely a good company to work with.

I did not give you 1 star because of us breaking the lease when we bought a house Which we let your unprofessional company from the get go know that we would be renting until we found a house to buy. I gave you that star because of a multitude of reasons. Many of them are actually listed by a ton of other past renters if you go back and read the real reviews. I did read them and was not surprised. Many things went unfixed or if they were fixed it would be done by a hack and not done correctly. The harassment Of me being pushed when I ahead of time over a year ago informed you people that I was ill and would like to reschedule the 1 faulty fire alarm to another day because I was ill. I actually had the flu so it was for your maintenance guys health. That was ignored and the man tried to push his way in. By the way that fore alarm that you all were so desperate to replace that day was not replaced until an entire year later. But I was charged for not allowing them to come in. The constant issues with the oil heating. A tech came to fix it last year and informed me that whoever was in charge of it had neglected it for years and it could go any time. Surprise surprise it was having problems as soon as the temperature dropped this fall. I'm sure your next tenants will have issues as well. When we moved in December of 2021 there were no windows on the porch and there was broken glass, safety hazard. The windows were not installed until summer of 2022 and were not securely installed or even the right kind of windows. When we first moved in some hack was sent to fix the leak in the tub faucet, I stead he flooded the bathroom and installed the faucet wrong. My husband had to fix that issue.when I informed maintenance about water damage caused by that and they put plaster over it and called it a day. There was also animal feces in the basement when we moved in. Half the time your company would break appointments and there be no word for days, weeks or even months. You all need to read all the bad comments and learn from your mistakes. And no you will not be getting another dime from us. Take us to court. I have receipts for bbb and for the health department and code enforcement. Do better.

The management company was extremely responsive and made communicating my issue so easy. My repair was done so well and almost immediately. Excellent experience!

1 star is very kind; it should be 0 I have been out of my apartment for a month and the company has decided to wrongfully charge me almost $300 for "cleaning charges" when I hired a professional cleaner to clean out the apartment along with 4 people total who worked together to help clean. I have yet to be provided with further detail in regards to what was not cleaned. When I rented from them originally they didn't even clean the apartment before I moved in and had rented it with burn marks in the wall outlets, nicotine dripping down the bathroom wall, broken appliances, water damage, banged up walls and doorways, broken heaters, shower was absolutely disgusting and so small when I was pregnant I hardly could use it. The first day I lived there someone was banging on my door for drug money, few months after my baby was born the neighbor was banging on my apartment window at 1am because we shoveled snow on her driveway so we had the police involved, a year into living there this same lady told us not to park in our spots because she didn't want her broken roof to fall on our cars. Sent it to the company they did nothing about it. Had a tree root come into my living room through the window and the company told me to handle it myself. There are many long lists of things I could go on about my experience with this company. I will not be paying your wrongful charges and have no problems bringing this case to court. I have plenty of documents to show damages that were already there and proof of a dirty apartment when I moved in. I have pictures of the apartment and videos of each room fully cleaned out, even threw away things that were left from the previous renters. You guys really need to get your things together and stop being so money hungry that you're ruining peoples lives and also take the charges down. I will also be bringing this issue to the BBB to further investigate the wrongfulness of your company.

Real property has been helpful with previous maintenance requests, and is willing to fix issues that arise no matter the sorts! All maintenance workers have been polite, prompt, and non invasive to our home.

Our experience at the Maple Street property has been positive. It's a quiet neighborhood with a family oriented feel. Our dog loves the fenced yard and we enjoy using the deck for added outdoor living space.

I usually don't leave reviews but honestly with how much trouble I've had trying to rent from this company I feel like it's a must. As military we don't get much time to get into a house. All of our housing cost are covered. We are currently dealing with a problem we're my wife's credit score is slightly below the minimum of 650. She is a stay at home mom and doesn't have very much credit history. We are currently being denied due to this. They are requiring us to scramble for a cosigner and this is costing us hundreds in there application fees and our lodging that we currently have to pay out of pocket. We will have to look elsewhere for housing most likely and find somewhere else to keep our family while we look because the hotel we are staying at doesn't have any more room to keep us. I want to add that I will be paying for the house and my credit does meet the minimum.

I’ve been asked to share my opinions of my time with Real Property, so here is the review: Pro’s: Gave me a place to live I could afford. Apartment was recently updated. Con’s: Biggest one, December 2023 my vehicle was parked in my designated parking lot when the river crested overnight double what it should have been and my SUV was deemed a total loss. The apartment from Rochester’s zoning is listed as a FLOOD ZONE, I did not know this nor was it ever mentioned. An absolute nightmare getting my car out of the parking lot and nothing from the management team on assistance. Dealing with troubling neighbors, after dozens of calls/emails detailing issues to the office something was finally done about it. It should not take months or that many people complaining to do something about disrespectful tenants. My kitchen ceiling had rain damage from 2023, it was never dealt with. The alarm system, over the last 2 years there have been more faulty alarms supposedly used for safety. Alarms malfunctioning beeping in common hallways for days or once even a WEEK incessantly. And the most recent one, my address is listed as a business address, therefore I cannot forward my mail when I move… That is my review, that you definitely did not ask for.