We contracted with LREI in the Summer of 2024 to rent a house we had, but we pretty quickly realized LREI’s main business isn’t renting properties, but billing owners for ridiculous expenses. In the first week LREI sent two maintenance guys, Sid and Al, to the property by accident at different times for the same reason, but charged us for both visits at $65 an hour. LREI also overcharged us for materials. Their contract explicitly states that they don’t have additional fees, but when we disputed the excessive charges for materials, we were told, "Our materials cost includes the cost to sourcing and procurement, it will not be the same cost of you going to the store and purchasing your self.” One of the costs was for a needless new air filter, replacing a brand new 2 week old air filter. After 2 months of a newly remodeled property sitting on the market while Justin and LREI found new ways to bill us, we moved on to a property management company in the business of renting properties, and not overcharging their clients. We ultimately paid all of these fees due to threats from the company, but have reached out to the Kentucky AG and Better Business Bureau.

We switched over to LREI Property Management a local property manager in Louisville approximately a year and a half ago.We have been very pleased with LREI. They are very professional and have systems in place to make many processes, go smoothly and efficiently. We have one point of contact with Justin director of operations and then he has many people on his team who each have their own specialty who we are also able to communicate with if needed. Just to mention a few of the very helpful people we have worked with on Justin’s team are Stephanie, Chrystal, Rejoice, Marie and Mohammed. LREI has done a great job with managing our property, placing qualified tenants, completing work orders in a timely fashion and getting our effective occupancy up to a good level dramatically better than the two prior property managers we worked with.

LREI began managing our properties a couple of years ago, and we have been extremely happy with them. We are especially happy with their quick response and caring attitude. Muhammad (and Stephanie) have been a great point of contact for maintenance. Muhammad cheerfully helps with our most difficult maintenance items. We have also had several major capex expenses, and we have had a direct line of communication with the maintenance team during these types of expensive situations. Overall, we are very please with LREI and the entire staff.

Good and very quick maintenance ! Muhammad helped me on the phone when I got locked out by accident and I was able to get in again within 15 minutes. I am grateful. Mason Woodall was the maintenance tech and he fixed my apartment and did a great job ! They did a great job and I am satisfied.

Living here has been a great experience! The Maintenance Supervisor, Muhammad, responded immediately, and Rob, the Maintenance Technician, had everything fixed by the time I got back from work. Fast, professional, and reliable service like this really sets the standard. You’re not going to find a team this efficient and well-versed in maintenance just anywhere—this kind of crew is rare, and they truly get the job done right. Highly recommend!

Working with LREI has been a great experience in getting our property rented and managed. They have been very supportive from the start and continue to provide timely service and updates where needed. Muhammad Anas has been particularly helpful in getting our service needs addressed. I recommend this team to anyone that is looking for property management services.

Albert and Muhammad did a wonderful job. I was very impressed by the length of time that it took to repair my sink and my door. Also I appreciate them going out of their way to fix my lock as well..

Our team at Zillow has been impressed with the advertising strategy of LREI. Their innovative and effective approach ensures the properties in their portfolio receive maximum visibility. The team is exceptionally friendly and always ready to assist with any queries or concerns. Their promptness in addressing issues and providing updates is commendable, making the entire process smooth and hassle-free. Additionally, their commitment to maintaining a high level of professionalism and customer service has been invaluable. We highly recommend their services to anyone looking for a reliable and efficient property management team.

We contracted with LREI in the Summer of 2024 to rent a house we had, but we pretty quickly realized LREI’s main business isn’t renting properties, but billing owners for ridiculous expenses. In the first week LREI sent two maintenance guys, Sid and Al, to the property by accident at different times for the same reason, but charged us for both visits at $65 an hour. LREI also overcharged us for materials. Their contract explicitly states that they don’t have additional fees, but when we disputed the excessive charges for materials, we were told, "Our materials cost includes the cost to sourcing and procurement, it will not be the same cost of you going to the store and purchasing your self.” One of the costs was for a needless new air filter, replacing a brand new 2 week old air filter. After 2 months of a newly remodeled property sitting on the market while Justin and LREI found new ways to bill us, we moved on to a property management company in the business of renting properties, and not overcharging their clients. We ultimately paid all of these fees due to threats from the company, but have reached out to the Kentucky AG and Better Business Bureau.

We switched over to LREI Property Management a local property manager in Louisville approximately a year and a half ago.We have been very pleased with LREI. They are very professional and have systems in place to make many processes, go smoothly and efficiently. We have one point of contact with Justin director of operations and then he has many people on his team who each have their own specialty who we are also able to communicate with if needed. Just to mention a few of the very helpful people we have worked with on Justin’s team are Stephanie, Chrystal, Rejoice, Marie and Mohammed. LREI has done a great job with managing our property, placing qualified tenants, completing work orders in a timely fashion and getting our effective occupancy up to a good level dramatically better than the two prior property managers we worked with.

LREI began managing our properties a couple of years ago, and we have been extremely happy with them. We are especially happy with their quick response and caring attitude. Muhammad (and Stephanie) have been a great point of contact for maintenance. Muhammad cheerfully helps with our most difficult maintenance items. We have also had several major capex expenses, and we have had a direct line of communication with the maintenance team during these types of expensive situations. Overall, we are very please with LREI and the entire staff.

Good and very quick maintenance ! Muhammad helped me on the phone when I got locked out by accident and I was able to get in again within 15 minutes. I am grateful. Mason Woodall was the maintenance tech and he fixed my apartment and did a great job ! They did a great job and I am satisfied.

Living here has been a great experience! The Maintenance Supervisor, Muhammad, responded immediately, and Rob, the Maintenance Technician, had everything fixed by the time I got back from work. Fast, professional, and reliable service like this really sets the standard. You’re not going to find a team this efficient and well-versed in maintenance just anywhere—this kind of crew is rare, and they truly get the job done right. Highly recommend!

Working with LREI has been a great experience in getting our property rented and managed. They have been very supportive from the start and continue to provide timely service and updates where needed. Muhammad Anas has been particularly helpful in getting our service needs addressed. I recommend this team to anyone that is looking for property management services.

Albert and Muhammad did a wonderful job. I was very impressed by the length of time that it took to repair my sink and my door. Also I appreciate them going out of their way to fix my lock as well..

Our team at Zillow has been impressed with the advertising strategy of LREI. Their innovative and effective approach ensures the properties in their portfolio receive maximum visibility. The team is exceptionally friendly and always ready to assist with any queries or concerns. Their promptness in addressing issues and providing updates is commendable, making the entire process smooth and hassle-free. Additionally, their commitment to maintaining a high level of professionalism and customer service has been invaluable. We highly recommend their services to anyone looking for a reliable and efficient property management team.