Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here
Pick markets, find deals, analyze and manage properties. Try BiggerPockets PRO.
x

Business Page


business profile image

LREI Property Management LLC

Property Manager
4.6 stars
305 Reviews

Markets served


Louisville, KY
Clarksville, IN
Jeffersonville, IN
Jeffersontown, KY
Radcliff, KY
Elizabethtown, KY
Crestwood, KY
New Albany, IN
Brooks, KY
Frankfort, KY
Fort Knox, KY
Bardstown, KY
Mount Washington, KY
Taylorsville, KY
Shelbyville, KY
Prospect, KY
Brandenburg, KY
La Grange, KY

Licenses, Designations or Certificates


KREC Registered Firm Branch: #239573
Building Contractor: #LIC-GBCL-22-00239
Electrical Contractor: #CE66325;#ME29888 
Plumbing Contractor: #M7754
Lead-Safe Certified: NAT-F259062-1
KY 

About us


LREI Property Management LLC is a Property Management company in Louisville, KY. LREI Specializes in Residential & Multi-Family Rental Property Management managing 1200+ properties. LREI is a licensed builder & contractor handling all aspects of renovations & maintenance.

Specialties


Commercial

Offices
Mixed Use

HUD/Section 8

Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Multi-family: 100+ units

Long-term rental: 12+ mos.

Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Multi-family: 100+ units

Reviews (305)


4.6 stars
305 Reviews
4.6 stars
305 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
a month ago
Reviewed by Tina Bush
The 2 guys that they sent out went above and beyond to fix my repair compared to the first guy that came out to do it. They knew what they was doing they got the job done looks very good even cleaned up their mess after they got done made sure I was able to get in and out the door with no problem especially my granddaughter with the key. keep up the good work
reviewer image
1.0 star
|
a month ago
Reviewed by Jazmine Townes
This place is very rude, unprofessional. And unorganized. I was recently under McCarty properties. Who advised me in November that I would be under lrei property management from now on starting Dec first 2024. I called to pay my Dec rent to LREI they had no clue what was going on who I was or what my address was. Then after we finally got that issue fixed. And I was able to actually pay my rent for Dec first, I received a text a week after that stated that my rent was not paid. In fact the text shows that I owed numerous months of rent stating the amount of $10,000. Right how could that be when I have not even been under LREI FOR A WHOLE MONTH to owe months in rent. I called immediately I talked to 3 different ladies. 3 different times over this month of Dec about my rent. The ladies were very polite and assured me I did not owe anything and I would not be evicted and that was an error. Each time I spoke with someone, someone else from their very same exact office would call me the same week and say no it’s not taking care of you owe 10,000. So that is why I have called and spoke 3 times about this. Today Dec 13 I received a phone call from the same office now my fourth time speaking with LREI. And I received text stating the account still owes $10,000 and I will be evicted tomorrow. I have receipts for every month I paid before it was under LREI and for Dec. I called to talk to manager crystal stoudermeir or whatever her name is. She was very rude stated she did not know what was going on but would not allow me to say what was going on. Kept over talking me and hung up on me numerous times. Yes I was very livid today but anybody would be if your landlord keeps saying you owe rent that you have been paying. Also the fact I have been reaching out having pleasant conversations with you all for you all to still keep stealing my rent money because that is basically what it looks like. Instead of saying sorry and taking accountability for the issues they are causing my family during the holidays. She proceeded to argue with me talk over me and hang up on me numerous of times. Her excuse was because she didn’t like my attitude and delivery after I talked to them numerous of times and the issue is still not fixed. I even requested for her to have the owner call me because we were getting no where. Crystal refused and stated that she will not have the owner contact me and she hung up once again. Again she advised that my bal was not 10,000 and they received my Dec rent. Soon as I got off the phone with her I received another call from their office and a text saying I still owe 10,000 their website shows I still owe as well. Nothing was updated. But when I call they say I do not owe. But I am receiving eviction notices and notifications everyday. It states I am due to be evicted tomorrow Dec 14 is when the process will begin. So I will have to wait and see if I need to sue them cause I have all receipts. Again do not rent from them I would not they are very unorganized and rude and do not apologize for their mistakes on their end. And if you get mad or upset about them repeatedly not fixing issues they promised to fix. Then they really will not help you and instead blame it on your attitude and delivery. Please do not rent from them they will cause your family lots of stress and unnecessary inconvenience. They are doing this to me during the holidays explains a lot about them. They are very defensive and not there to help. I recorded all calls and ready to use for court. My rent amount is not 10,000 so I don’t know how I can owe 10,000 for one month and they have only been my management company for one month. And my rent is 1250. Do your family a favor and find someone else to rent from. I have not ever dealt with a property management so unorganized ever before or this rude. I have not had to get anything fixed yet but if they cannot get my rent account right I can only imagine maintenance request.
reviewer image
5.0 stars
|
a month ago
Reviewed by Cindy Kranzle
Our team at Zillow has been impressed with the advertising strategy of LREI. Their innovative and effective approach ensures the properties in their portfolio receive maximum visibility. The team is exceptionally friendly and always ready to assist with any queries or concerns. Their promptness in addressing issues and providing updates is commendable, making the entire process smooth and hassle-free. Additionally, their commitment to maintaining a high level of professionalism and customer service has been invaluable. We highly recommend their services to anyone looking for a reliable and efficient property management team.
reviewer image
1.0 star
|
2 months ago
Reviewed by Liquidfx
LREI Property Management, LLC • 5:52 pm What you need to do is brush up on your maintenance skills you don't have what it takes and people like you don't make it far in life that's why you're going the hard times you're very dishonest and a liar I will also leave a review on indeed about your job capabilities and your knowledge of maintenance good luck. Son This is how people get talked to……
reviewer image
5.0 stars
|
3 months ago
Reviewed by Samir Meza
We hadn’t cleaned our air ducts in years, and it showed—dusty air, stuffy rooms. After the cleaning, the air quality in the house improved drastically. It’s like we’re breathing fresh air again. Definitely won’t wait so long for the next cleaning!
reviewer image
4.0 stars
|
4 months ago
Reviewed by C P T
I've been at my apartment now in the 3rd year. There has been a few property management groups in that time, but the interactions with LREI maintenance crew has always been easy. They are helpful, professional and quick to respond. Muhammad, who I believe heads that group, is a pleasure and is always reasonable. Knowing he is there to speak with regarding any issue makes the renting life easier to live. The 4 stars is for Muhammad and his crew as he just assisted me with an issue that was deemed urgent. No complaints for that side of LREI and I'll repost this to 5 stars once everything we discussed has been resolved.
reviewer image
5.0 stars
|
5 months ago
Reviewed by Pamela Way
I wanted to take a moment to share my experience with LREI. Choosing them for my rental needs has truly been the best decision I ever made when it came to finding a home. From the start, I was impressed by their on-time maintenance services. Any issues that arose were addressed swiftly and efficiently, which made living here stress-free. Moreover, the management team has always been nice, polite, and understanding, making interactions pleasant and professional. If you’re in the market for an apartment or home to rent, I wholeheartedly recommend choosing LREI. They genuinely prioritize their tenants' satisfaction and well-being.
reviewer image
5.0 stars
|
11 months ago
Reviewed by Tamela Johnson
I recently had a water main break in the vacant apartment next to mine. I called LREI after hours in a panic and THEY RESPONDED IMMEDIATELY ‼️ They came stopped the leak and had a professional cleaner and water extraction company come in the same night. AL the maintenance guy was here to save the day on a late Saturday night. Initially I was worried LREI wasn’t able to manage all the properties they recently acquired but they have worked out the kinks and have been very responsive to my maintenance requests and any other concerns I’ve had. I’m very appreciative for them. To the lady who expedited my water leak emergency, who was clearly enjoying her family time, (I could hear her family in the background) thank you for taking out the time for me 💁🏾‍♀️‼️ And for AL who may still be fighting water leaks around the city I TRULY APPRECIATE YOU ‼️‼️‼️
reviewer image
5.0 stars
|
a month ago
Reviewed by Tina Bush
The 2 guys that they sent out went above and beyond to fix my repair compared to the first guy that came out to do it. They knew what they was doing they got the job done looks very good even cleaned up their mess after they got done made sure I was able to get in and out the door with no problem especially my granddaughter with the key. keep up the good work
reviewer image
1.0 star
|
a month ago
Reviewed by Jazmine Townes
This place is very rude, unprofessional. And unorganized. I was recently under McCarty properties. Who advised me in November that I would be under lrei property management from now on starting Dec first 2024. I called to pay my Dec rent to LREI they had no clue what was going on who I was or what my address was. Then after we finally got that issue fixed. And I was able to actually pay my rent for Dec first, I received a text a week after that stated that my rent was not paid. In fact the text shows that I owed numerous months of rent stating the amount of $10,000. Right how could that be when I have not even been under LREI FOR A WHOLE MONTH to owe months in rent. I called immediately I talked to 3 different ladies. 3 different times over this month of Dec about my rent. The ladies were very polite and assured me I did not owe anything and I would not be evicted and that was an error. Each time I spoke with someone, someone else from their very same exact office would call me the same week and say no it’s not taking care of you owe 10,000. So that is why I have called and spoke 3 times about this. Today Dec 13 I received a phone call from the same office now my fourth time speaking with LREI. And I received text stating the account still owes $10,000 and I will be evicted tomorrow. I have receipts for every month I paid before it was under LREI and for Dec. I called to talk to manager crystal stoudermeir or whatever her name is. She was very rude stated she did not know what was going on but would not allow me to say what was going on. Kept over talking me and hung up on me numerous times. Yes I was very livid today but anybody would be if your landlord keeps saying you owe rent that you have been paying. Also the fact I have been reaching out having pleasant conversations with you all for you all to still keep stealing my rent money because that is basically what it looks like. Instead of saying sorry and taking accountability for the issues they are causing my family during the holidays. She proceeded to argue with me talk over me and hang up on me numerous of times. Her excuse was because she didn’t like my attitude and delivery after I talked to them numerous of times and the issue is still not fixed. I even requested for her to have the owner call me because we were getting no where. Crystal refused and stated that she will not have the owner contact me and she hung up once again. Again she advised that my bal was not 10,000 and they received my Dec rent. Soon as I got off the phone with her I received another call from their office and a text saying I still owe 10,000 their website shows I still owe as well. Nothing was updated. But when I call they say I do not owe. But I am receiving eviction notices and notifications everyday. It states I am due to be evicted tomorrow Dec 14 is when the process will begin. So I will have to wait and see if I need to sue them cause I have all receipts. Again do not rent from them I would not they are very unorganized and rude and do not apologize for their mistakes on their end. And if you get mad or upset about them repeatedly not fixing issues they promised to fix. Then they really will not help you and instead blame it on your attitude and delivery. Please do not rent from them they will cause your family lots of stress and unnecessary inconvenience. They are doing this to me during the holidays explains a lot about them. They are very defensive and not there to help. I recorded all calls and ready to use for court. My rent amount is not 10,000 so I don’t know how I can owe 10,000 for one month and they have only been my management company for one month. And my rent is 1250. Do your family a favor and find someone else to rent from. I have not ever dealt with a property management so unorganized ever before or this rude. I have not had to get anything fixed yet but if they cannot get my rent account right I can only imagine maintenance request.
reviewer image
5.0 stars
|
a month ago
Reviewed by Cindy Kranzle
Our team at Zillow has been impressed with the advertising strategy of LREI. Their innovative and effective approach ensures the properties in their portfolio receive maximum visibility. The team is exceptionally friendly and always ready to assist with any queries or concerns. Their promptness in addressing issues and providing updates is commendable, making the entire process smooth and hassle-free. Additionally, their commitment to maintaining a high level of professionalism and customer service has been invaluable. We highly recommend their services to anyone looking for a reliable and efficient property management team.
reviewer image
1.0 star
|
2 months ago
Reviewed by Liquidfx
LREI Property Management, LLC • 5:52 pm What you need to do is brush up on your maintenance skills you don't have what it takes and people like you don't make it far in life that's why you're going the hard times you're very dishonest and a liar I will also leave a review on indeed about your job capabilities and your knowledge of maintenance good luck. Son This is how people get talked to……
reviewer image
5.0 stars
|
3 months ago
Reviewed by Samir Meza
We hadn’t cleaned our air ducts in years, and it showed—dusty air, stuffy rooms. After the cleaning, the air quality in the house improved drastically. It’s like we’re breathing fresh air again. Definitely won’t wait so long for the next cleaning!
reviewer image
4.0 stars
|
4 months ago
Reviewed by C P T
I've been at my apartment now in the 3rd year. There has been a few property management groups in that time, but the interactions with LREI maintenance crew has always been easy. They are helpful, professional and quick to respond. Muhammad, who I believe heads that group, is a pleasure and is always reasonable. Knowing he is there to speak with regarding any issue makes the renting life easier to live. The 4 stars is for Muhammad and his crew as he just assisted me with an issue that was deemed urgent. No complaints for that side of LREI and I'll repost this to 5 stars once everything we discussed has been resolved.
reviewer image
5.0 stars
|
5 months ago
Reviewed by Pamela Way
I wanted to take a moment to share my experience with LREI. Choosing them for my rental needs has truly been the best decision I ever made when it came to finding a home. From the start, I was impressed by their on-time maintenance services. Any issues that arose were addressed swiftly and efficiently, which made living here stress-free. Moreover, the management team has always been nice, polite, and understanding, making interactions pleasant and professional. If you’re in the market for an apartment or home to rent, I wholeheartedly recommend choosing LREI. They genuinely prioritize their tenants' satisfaction and well-being.
reviewer image
5.0 stars
|
11 months ago
Reviewed by Tamela Johnson
I recently had a water main break in the vacant apartment next to mine. I called LREI after hours in a panic and THEY RESPONDED IMMEDIATELY ‼️ They came stopped the leak and had a professional cleaner and water extraction company come in the same night. AL the maintenance guy was here to save the day on a late Saturday night. Initially I was worried LREI wasn’t able to manage all the properties they recently acquired but they have worked out the kinks and have been very responsive to my maintenance requests and any other concerns I’ve had. I’m very appreciative for them. To the lady who expedited my water leak emergency, who was clearly enjoying her family time, (I could hear her family in the background) thank you for taking out the time for me 💁🏾‍♀️‼️ And for AL who may still be fighting water leaks around the city I TRULY APPRECIATE YOU ‼️‼️‼️

Our Team


Clay Smith
Property Manager