Vanessa & RPM Lonestar did a great job w a request I made! She was very responsive and courteous. Cudo’s!

Terrible experience with this company since the day I moved in. I was constantly ignored by Mariel (who I was told would be managing the property). On several occasions she just never got back to me at all when I needed something and I was left to deal with it myself. When I moved in, there was no mirrors in the bathrooms. It took them weeks to have them installed. One day I had to take off work in order to be there for the installation and they never even showed up. No show, no call. But if you make a mistake they are quick to hit you with a “trip fee”. The move-out notice specified that I would receive a code to put a key in the lock box. I reached out to Mariel days before move-out for a code so I could be prepared. She never got back to me which is typical. So I emailed Cynthia since I was having no luck with Mariel. I was notified that Mariel doesn’t even work for the company anymore and no one reached out to me to let me know that my property manager was no longer an employee. I had been moving all weekend and didn’t get a minute to take another unnecessary trip back to that house to drop the key off. I was notified that the property evaluator stopped by and there was no key so I would be charged a trip fee. Thank God I moved out this weekend and I don’t have to deal with this company anymore. But it’s not too late for them to screw me on my deposit like they did in a bunch of these other reviews.

Whatever you do stay away from this place! They are completely unprofessional! We signed a two-year lease agreement and one year into the lease we were told we had to move out within 60 days. Now they are saying that they are not sure when we're supposed to move out and we should be the one giving to move out date. Crazy people. I called to get some clarification and all they gave me was a runaround. All I needed was ,"when do I have to move out ", a simple move out date. All I was given for over a month, was that someone will call me back. It never happened! When you call, all you get is an option to leave a message. With no call backs.. The Worst property management EVER!

Terrible experience, from the moment of move-in this company was a mess, things that were promised on our lease were not provided, towards the end of our lease, our AC went out, we called several times over the course of 8 days and they refused to have it fixed, they sent out a technician who did not look at the unit and said therre was nothing wrong with it, and then left us without AC in 100 degree weather for 6 days after that, it took me calling four times in 1 day and threatening legal action for anything to be done, only to find the outside fan wasn't turning. it took a total of 30 minutes for the second maintenance person to fix it. our freezer went out five times throughout lease and each time over $200 of food was lost. it has been almost a month since move out and deposit has not been returned. do not do business with these people unless you want t be completely miserable. if. could give 0 stars, i would.

If you are considering Real property management LoneStar, I urge you to seriously reconsider your decision. This company has absolutely no commitment to customer service, their dishonest, they only care about the dollar sign that each property represents. We had problems from day one. They sent a contactor out to repair some tile. They asked me if we had any extra tile and I said yes check the shed in the backyard. In stead of counting how many pieces of tile we had on hand, the contractor took up the tile first. He removed 12 pieces of tile and we only had 4 in the shed. The tile had be discounted. We looked for weeks. I said we meaning my husband and I, not the property management company. In reality it should have been repaired once the tenants informed LoneStar of the pair, not 3 months later. We were told that they had other pressing repairs that were important at the time. That should have be a clue in what we had in store. We probably would have needed 2 pieces of tile instead of 12. And what kind of contactor removes the tile first? Wouldn't you make sure you have all your supplies first? My tenants had to live with no tile on the floor for weeks. They completely disregard any promises they make , rendering their words and their promises are meaningless. I had to reach to them 3 times because we were overcharged or because our deposit was short. All 3 times they said it was a billing error. Shouldn't someone be double checking before deposit go out? The 1-star rating is actually a bit generous. I would give them a 0 if I could. They're incapable of properly maintaining the properties they're contacted to manage. They don't do site visits or inspections but they charge you $$ anyway. My tenants even hired a plumber to fix an emergency water leak because no one at LoneStar called him back. LoneStar told me the tenants fixed it because he couldn't wait until Monday for their plumber to come out. Why would you make them wait until Monday if water is leaking outside at the water meter. What do you consider an emergency? Just like other property owners we experience the same thing in the beginning. They're very quick to get back to you before you sign a contract, then afterward maybe they will respond maybe they will not. They use their own in house maintinance team that does repairs, so every time there is a repair needed guess who gets paid. And amazingly there is a repair needed every other month. When you ask them for written repair request from the tenant, crickets. When you ask them for the receipts for items associated with the repair, crickets. Absolutely avoid Real Property Management LoneStar at all costs.

We are very happy with Real Property Management Campanas as our property manager. They manage 2 homes for us and do a great job. They found good tenants quickly, who always pay on time. They also make sure our homes are kept in good condition and provide regular inspection reports. I highly recommend Rudy and his team

We have been leasing our current house for nearly 5 years, and RPM Campanas has been the property manager the entire time. Rudy has been great as far as expedited communication and prompt responses. The online tenant portal has been great as well, as it allows quick and easy payment options, viewing of payment history, lease copy, etc. We highly recommend RPM as a property management group!

Real Property Management Campanas is one of the best property management companies in San Antonio. We live in Az and had some bad experiences with other management companies. We have been using Real Property Campanas for 2.5 years now. After some bad tenant experiences with previous companies, we decided to change companies. Real Property Management Campanas is the most professional, and is the most responsive company we have ever done business with. They helped us by getting our property rented quickly, to some great tenants that are reliable. They also previewed the tenant to make sure they were credible and financially good enough. Their maintenance staff is responsive and on the job . quickly to take care of any issues. I highly recommend Real Property Management Campanas, if you need property management in San Antonio. Real Property Management Campanas, and Rudy in particular, is the finest property management company in San Antonio. Everything is always handled with the utmost care.quickly, and professionally. Their a 5 star plus company. Cordially, Galen Levesque

Vanessa & RPM Lonestar did a great job w a request I made! She was very responsive and courteous. Cudo’s!

Terrible experience with this company since the day I moved in. I was constantly ignored by Mariel (who I was told would be managing the property). On several occasions she just never got back to me at all when I needed something and I was left to deal with it myself. When I moved in, there was no mirrors in the bathrooms. It took them weeks to have them installed. One day I had to take off work in order to be there for the installation and they never even showed up. No show, no call. But if you make a mistake they are quick to hit you with a “trip fee”. The move-out notice specified that I would receive a code to put a key in the lock box. I reached out to Mariel days before move-out for a code so I could be prepared. She never got back to me which is typical. So I emailed Cynthia since I was having no luck with Mariel. I was notified that Mariel doesn’t even work for the company anymore and no one reached out to me to let me know that my property manager was no longer an employee. I had been moving all weekend and didn’t get a minute to take another unnecessary trip back to that house to drop the key off. I was notified that the property evaluator stopped by and there was no key so I would be charged a trip fee. Thank God I moved out this weekend and I don’t have to deal with this company anymore. But it’s not too late for them to screw me on my deposit like they did in a bunch of these other reviews.

Whatever you do stay away from this place! They are completely unprofessional! We signed a two-year lease agreement and one year into the lease we were told we had to move out within 60 days. Now they are saying that they are not sure when we're supposed to move out and we should be the one giving to move out date. Crazy people. I called to get some clarification and all they gave me was a runaround. All I needed was ,"when do I have to move out ", a simple move out date. All I was given for over a month, was that someone will call me back. It never happened! When you call, all you get is an option to leave a message. With no call backs.. The Worst property management EVER!

Terrible experience, from the moment of move-in this company was a mess, things that were promised on our lease were not provided, towards the end of our lease, our AC went out, we called several times over the course of 8 days and they refused to have it fixed, they sent out a technician who did not look at the unit and said therre was nothing wrong with it, and then left us without AC in 100 degree weather for 6 days after that, it took me calling four times in 1 day and threatening legal action for anything to be done, only to find the outside fan wasn't turning. it took a total of 30 minutes for the second maintenance person to fix it. our freezer went out five times throughout lease and each time over $200 of food was lost. it has been almost a month since move out and deposit has not been returned. do not do business with these people unless you want t be completely miserable. if. could give 0 stars, i would.

If you are considering Real property management LoneStar, I urge you to seriously reconsider your decision. This company has absolutely no commitment to customer service, their dishonest, they only care about the dollar sign that each property represents. We had problems from day one. They sent a contactor out to repair some tile. They asked me if we had any extra tile and I said yes check the shed in the backyard. In stead of counting how many pieces of tile we had on hand, the contractor took up the tile first. He removed 12 pieces of tile and we only had 4 in the shed. The tile had be discounted. We looked for weeks. I said we meaning my husband and I, not the property management company. In reality it should have been repaired once the tenants informed LoneStar of the pair, not 3 months later. We were told that they had other pressing repairs that were important at the time. That should have be a clue in what we had in store. We probably would have needed 2 pieces of tile instead of 12. And what kind of contactor removes the tile first? Wouldn't you make sure you have all your supplies first? My tenants had to live with no tile on the floor for weeks. They completely disregard any promises they make , rendering their words and their promises are meaningless. I had to reach to them 3 times because we were overcharged or because our deposit was short. All 3 times they said it was a billing error. Shouldn't someone be double checking before deposit go out? The 1-star rating is actually a bit generous. I would give them a 0 if I could. They're incapable of properly maintaining the properties they're contacted to manage. They don't do site visits or inspections but they charge you $$ anyway. My tenants even hired a plumber to fix an emergency water leak because no one at LoneStar called him back. LoneStar told me the tenants fixed it because he couldn't wait until Monday for their plumber to come out. Why would you make them wait until Monday if water is leaking outside at the water meter. What do you consider an emergency? Just like other property owners we experience the same thing in the beginning. They're very quick to get back to you before you sign a contract, then afterward maybe they will respond maybe they will not. They use their own in house maintinance team that does repairs, so every time there is a repair needed guess who gets paid. And amazingly there is a repair needed every other month. When you ask them for written repair request from the tenant, crickets. When you ask them for the receipts for items associated with the repair, crickets. Absolutely avoid Real Property Management LoneStar at all costs.

We are very happy with Real Property Management Campanas as our property manager. They manage 2 homes for us and do a great job. They found good tenants quickly, who always pay on time. They also make sure our homes are kept in good condition and provide regular inspection reports. I highly recommend Rudy and his team

We have been leasing our current house for nearly 5 years, and RPM Campanas has been the property manager the entire time. Rudy has been great as far as expedited communication and prompt responses. The online tenant portal has been great as well, as it allows quick and easy payment options, viewing of payment history, lease copy, etc. We highly recommend RPM as a property management group!

Real Property Management Campanas is one of the best property management companies in San Antonio. We live in Az and had some bad experiences with other management companies. We have been using Real Property Campanas for 2.5 years now. After some bad tenant experiences with previous companies, we decided to change companies. Real Property Management Campanas is the most professional, and is the most responsive company we have ever done business with. They helped us by getting our property rented quickly, to some great tenants that are reliable. They also previewed the tenant to make sure they were credible and financially good enough. Their maintenance staff is responsive and on the job . quickly to take care of any issues. I highly recommend Real Property Management Campanas, if you need property management in San Antonio. Real Property Management Campanas, and Rudy in particular, is the finest property management company in San Antonio. Everything is always handled with the utmost care.quickly, and professionally. Their a 5 star plus company. Cordially, Galen Levesque