Trust the negative reviews, not the 5 star filler written by people that haven't even moved in yet Maintenance was incredibly slow and several issues over two years were marked as fixed when nobody ever came out. On move out, they charged me double cleaning fees despite a non-refundable cleaning fee paid on at the start of the lease. Do not trust these people to actually stand by their leases or their word and definitely don't rent from them if you don't live nearby. The staff expected me to "just swing by and drop off letters" mailed to the address for the owner despite the property being a 2-hour round trip from the office.

Pros: Typically great with maintenance requests. (only reason for 2 stars) Cons: I lived in a Rise management house for 3 and a half years. In those three years I had my water shut off 2 times from mismanagement and my power shut off once from the same issue. (city letters of non-payment on my door). All utilities are through Rize so I could not manage them myself. Current situation: I moved out of my property in the first week of November. Since then It's been a nightmare to contact Rize (currently 7 weeks no communication). Rize decided to take my entire security deposit for damages and non-working equipment that I called out on my move in documentation stating the same issues. They claim they do not have this documentation and asked me to provide pictures and the document. I have provided the documentation and record of communication with the person who leased me the property. Still nothing. Furthermore, I know none of these “issues” have been resolved within the property, so I was charged $1000 for things that aren't even “fixed” 4 months post move. Early on in the process 3 things that I was charged for were removed because of prying into answers. (electrical bill 12 days over move out, gas bill 4 days past move out, and a toilet they claimed broken but was marked as old and they charged me by mistake).

I had the pleasure of working with Jamie yesterday! Jamie helped me with my tenants portal and was very understanding. They not only provided me with help, but was also sympathetic to my situation. In the 3 year's that I have been a tenant of Rize Management, I have found myself with people who listen. Jamie was one of those people and I wish them only the best in their new endeavors!!

I have a mixed feelings on Rize and the townhome we rented for 2 years. Rize Management, for the time we were there was okay. Definitely not great. Our townhomes were charged $20 a month for common area maintenance. I never once saw anyone come by to maintain the property. There were dog feces and trash everywhere almost 90% of the time. I eventually had to move the trashcans to the street instead of the back of the townhomes because there was human feces between the bins. I remember moving in and had very simple questions about the trash situation & this specific monthly charge and no one could give me an answer as to why we were being charged this fee. This brings me to my next point which is not necessarily Rize’s fault. Living in this townhome, we had a very negative experience of what Downton Salt Lake is like. The constant foot traffic between our property and the vacant house next door created ongoing issues and a constant unsettling feeling. We had homeless on our doorstep daily, we had homeless shooting up by our side window daily. Not only was our front door used as a punching bag on multiple occasions, but our mail was constantly stolen, our packages were constantly stolen, our water lock and outlet lock were constantly being abused to the point where I couldn’t get the lock off due to someone bending the metal so badly. We had several instances of homeless attempting to check the door handles, people jumping our backyard fence & homeless screaming at all hours of the night. I tried to consult with Rize for probably about a year about getting a different mail system as our mailbox is basically open to the public- no luck. I tried to see the possibility of getting some sort of gate or fencing that at least blocked our front door to the alley way- no luck. It was a stressful nightmare and I honestly hated being in that location no matter how convenient it was having Trax 10 steps away. It definitely came with a cost that was not worth it to me. Not to mention, there will be 4-5 new apartment buildings in this area which means 0 parking. We got lucky and got out when we did because parking was becoming a major issue and we almost wouldn’t leave the house because you were not guaranteed a spot ANYWHERE close. Again, this review is not 100% directed towards Rize, but I want whoever is considering living at these townhomes to think long and hard if this is something you can put up with.

I had the pleasure of working with Jamie, and I can’t speak highly enough of the experience! From start to finish, Jamie was incredibly kind, approachable, and easy to communicate with. Quick to respond and made sure I felt informed at every step. Their knowledge and expertise were evident throughout, and it was clear that they genuinely cared about helping me. I felt confident and supported the entire time. Thank you Jamie!

UNBELIEVABLE!!! DO NOT RENT!!! Paid $2,000 & up every month for a studio apartment advertised as $1399. If you decide to rent with them get ready for SO MANY FEES!!! Ridiculously small apartment with incredibly cheap amenities that broke constantly. Charged us $600 move out costs in addition to taking our $250 deposit (see photos, unit left clean and in good condition).

Does property management group is the biggest bunch of con artists I've ever seen In my life. I paid my rent on time every month clean. The apartment spotless and they still stole my deposit and try to charge me an extra $1000. They don't fix anything. And the only time you hear from them is when they want money. If you're thinking about renting from these people RUN! I did reach out to resolve the issues. They refused to budge on anything i was charged for days i wasnt in the property. They actual had the nerve to tell me to contact thier lawyer. Please tell me what they had to clean here are the pictures.

Absolutely terrible rental company. Advertised studio apartment $1399 never paid less then $2,000. Cheapest amenities, they all broke/ had problems. Walls were super super thin (I’m talking like 3 CM thin) so even renter friendly hooks damaged the walls upon removal. So many fees, charged us $850 for move out costs even though the apartment was left in good, clean condition (attached photos I took before leaving). This company is a huge scam, every other month they fire someone and blame all their problems on this one employee, and then repeat the process. If you’re somehow still reading this thinking about renting with them SAVE YOURSELF do not rent with rize!!!!!

Trust the negative reviews, not the 5 star filler written by people that haven't even moved in yet Maintenance was incredibly slow and several issues over two years were marked as fixed when nobody ever came out. On move out, they charged me double cleaning fees despite a non-refundable cleaning fee paid on at the start of the lease. Do not trust these people to actually stand by their leases or their word and definitely don't rent from them if you don't live nearby. The staff expected me to "just swing by and drop off letters" mailed to the address for the owner despite the property being a 2-hour round trip from the office.

Pros: Typically great with maintenance requests. (only reason for 2 stars) Cons: I lived in a Rise management house for 3 and a half years. In those three years I had my water shut off 2 times from mismanagement and my power shut off once from the same issue. (city letters of non-payment on my door). All utilities are through Rize so I could not manage them myself. Current situation: I moved out of my property in the first week of November. Since then It's been a nightmare to contact Rize (currently 7 weeks no communication). Rize decided to take my entire security deposit for damages and non-working equipment that I called out on my move in documentation stating the same issues. They claim they do not have this documentation and asked me to provide pictures and the document. I have provided the documentation and record of communication with the person who leased me the property. Still nothing. Furthermore, I know none of these “issues” have been resolved within the property, so I was charged $1000 for things that aren't even “fixed” 4 months post move. Early on in the process 3 things that I was charged for were removed because of prying into answers. (electrical bill 12 days over move out, gas bill 4 days past move out, and a toilet they claimed broken but was marked as old and they charged me by mistake).

I had the pleasure of working with Jamie yesterday! Jamie helped me with my tenants portal and was very understanding. They not only provided me with help, but was also sympathetic to my situation. In the 3 year's that I have been a tenant of Rize Management, I have found myself with people who listen. Jamie was one of those people and I wish them only the best in their new endeavors!!

I have a mixed feelings on Rize and the townhome we rented for 2 years. Rize Management, for the time we were there was okay. Definitely not great. Our townhomes were charged $20 a month for common area maintenance. I never once saw anyone come by to maintain the property. There were dog feces and trash everywhere almost 90% of the time. I eventually had to move the trashcans to the street instead of the back of the townhomes because there was human feces between the bins. I remember moving in and had very simple questions about the trash situation & this specific monthly charge and no one could give me an answer as to why we were being charged this fee. This brings me to my next point which is not necessarily Rize’s fault. Living in this townhome, we had a very negative experience of what Downton Salt Lake is like. The constant foot traffic between our property and the vacant house next door created ongoing issues and a constant unsettling feeling. We had homeless on our doorstep daily, we had homeless shooting up by our side window daily. Not only was our front door used as a punching bag on multiple occasions, but our mail was constantly stolen, our packages were constantly stolen, our water lock and outlet lock were constantly being abused to the point where I couldn’t get the lock off due to someone bending the metal so badly. We had several instances of homeless attempting to check the door handles, people jumping our backyard fence & homeless screaming at all hours of the night. I tried to consult with Rize for probably about a year about getting a different mail system as our mailbox is basically open to the public- no luck. I tried to see the possibility of getting some sort of gate or fencing that at least blocked our front door to the alley way- no luck. It was a stressful nightmare and I honestly hated being in that location no matter how convenient it was having Trax 10 steps away. It definitely came with a cost that was not worth it to me. Not to mention, there will be 4-5 new apartment buildings in this area which means 0 parking. We got lucky and got out when we did because parking was becoming a major issue and we almost wouldn’t leave the house because you were not guaranteed a spot ANYWHERE close. Again, this review is not 100% directed towards Rize, but I want whoever is considering living at these townhomes to think long and hard if this is something you can put up with.

I had the pleasure of working with Jamie, and I can’t speak highly enough of the experience! From start to finish, Jamie was incredibly kind, approachable, and easy to communicate with. Quick to respond and made sure I felt informed at every step. Their knowledge and expertise were evident throughout, and it was clear that they genuinely cared about helping me. I felt confident and supported the entire time. Thank you Jamie!

UNBELIEVABLE!!! DO NOT RENT!!! Paid $2,000 & up every month for a studio apartment advertised as $1399. If you decide to rent with them get ready for SO MANY FEES!!! Ridiculously small apartment with incredibly cheap amenities that broke constantly. Charged us $600 move out costs in addition to taking our $250 deposit (see photos, unit left clean and in good condition).

Does property management group is the biggest bunch of con artists I've ever seen In my life. I paid my rent on time every month clean. The apartment spotless and they still stole my deposit and try to charge me an extra $1000. They don't fix anything. And the only time you hear from them is when they want money. If you're thinking about renting from these people RUN! I did reach out to resolve the issues. They refused to budge on anything i was charged for days i wasnt in the property. They actual had the nerve to tell me to contact thier lawyer. Please tell me what they had to clean here are the pictures.

Absolutely terrible rental company. Advertised studio apartment $1399 never paid less then $2,000. Cheapest amenities, they all broke/ had problems. Walls were super super thin (I’m talking like 3 CM thin) so even renter friendly hooks damaged the walls upon removal. So many fees, charged us $850 for move out costs even though the apartment was left in good, clean condition (attached photos I took before leaving). This company is a huge scam, every other month they fire someone and blame all their problems on this one employee, and then repeat the process. If you’re somehow still reading this thinking about renting with them SAVE YOURSELF do not rent with rize!!!!!