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Business Page


business profile image

AirINN

Property Manager
5.0 stars
28 Reviews

Markets served


Austin, TX
Denver, CO
Burnet, TX
Evergreen, CO
Winter Park, CO

Licenses, Designations or Certificates


TX (TREC) License #723980
CO (CREC) License #10003577

About us


Starting at $300/month, we give owners complete control over their properties and empower them to make STR investing profitable, fun, passive and create a predictable, consistent, and exceptional guest experience. We created a proven system that our clients love. In the end, it’s not “1" big thing that makes your property successful, it’s "100" little things being done right. 

“I never intended to start this company, I just created the systems and processes I wanted for myself.” – Founder & CEO, Landon Smith.

As it turns out, other people wanted the same thing. The definition of “passive” is very subjective. Some owners want to be 100% hands-off while others want some involvement with their property. The thing we know for sure is that no one will take care of a property better than the owner. Our ideal client wants both control and the ability to manage their property the way they want to. Our low flat-fee structure gives owners the financial flexibility to manage their property themselves or delegate things they don’t like. One of our core values is “using technology to be more human” and that’s what we do for our owners. Using technology, we maximize revenue, efficiencies, and optimization - all the “techy” stuff that none our clients want to mess with. This ultimately empowers owners to make their investment as passive and fun as they desire - whatever that looks like for them.

Whether you’re an owner of one property, or a co-host with multiple properties, read on to find out whether we might be a good fit. If so, we’d love to connect!

What does it cost? Starts at $300/month. 

What we DO FOR YOU
(what your monthly fee gets you)
•	Dynamic Pricing : Use of advanced dynamic pricing algorithms for optimal occupancy and ADR and RevPAN.
•	Property Management Software: Streamline operations to an “all in one” platform
•	Listing Creation, maintenance and optimization: We create your own direct booking website in addition to getting you on multiple rental platforms such as Airbnb, VRBO, Google, Booking.com, Marriot, etc. to get your listing maximum exposure and bookings and adjust your listing daily to increase exposure based on Google and Airbnb Algorithms 
•	Direct Booking Marketing: We have a dedicated team in charge of maximizing direct bookings for new and repeat guests
•	Single inbox: Unified guest communication inbox across all OTA's (Airbnb, VRBO, Google, Direct, etc…).
•	Calendar synchronization to prevent double bookings.
•	Direct payouts: We don’t touch your money! All payouts go directly to you!
•	Market trend analysis and strategy recommendations.
•	24/7 Virtual Receptionis: we have a virtual receptionist that will direct your call to a real human in case of an emergency.
•	Owner Success Manager: A point of contact dedicated to your success. From tech support, cleaning recommendations, and everything in between. We NEVER want you to feel like a number, because you’re not! 
•	Guest communication assistance: We use AI and virtual assistants to answer repetitive questions, respond to inquiries, early check-in requests, and upsells…all customizable to your preferences. 
•	Reporting: Give you the ability to create, customize, and download your statements.  
•	Leverage our experience: We make recommendations regarding design, décor, and pricing to make  your listing stand out. We also help you make educated decisions on future purchases with our analytics software and real estate experience. 

What we EMPOWER YOU to do
•	Using automations, AI & Virtual assistants we alleviate 90% of messages, inquiries, payments, refunds, cleaning coordination, calendar, and booking management, but you or your co-host are ultimately responsible for: 
o	Making sure the communication is consistent and accurate which also helps train the AI and our team.
o	Payments and refunds
o	Calendar and vendor management
o	Hiring a co-host to help with any “boots on the ground” management
o	Cleaning and maintenance management: (We do notify cleaning crew of all reservations and any changes)
o	Ordering and restocking property necessities
o	Managing permits and lodging taxes
o	Personalizing guest experiences
o	Bookkeeping and downloading statements
o	Adhering to our minimum standards

Our ideal client... 
•	Doesn't want to, or have time to, learn, set up and maintain automations, AI, calendar synchronization, dynamic pricing, direct booking marketing, etc... 
•	Owns, or will own, 1-10 short term rentals
•	Wants to create amazing guest experiences
•	Is okay with communicating with guests
•	Is okay with maintaining or delegating the managing/maintenance of their property
•	Collaborative, and understands that markets shift, and we are laser-focused on shifting with it. 
•	Looks at real estate investing as not only a means to making money, but also having fun and creating an impact. 

Our Founder and CEO, Landon Smith, is known as a "real estate guy" and musician. "I love blending the worlds of music and real estate, embodying my experience as a musician, realtor, investor, builder, and developer. It's so much fun to test things out on my own properties and then bring the ideas that work to our clients!"

Our passion lies in empowering others to achieve their real estate goals through short term rentals and guiding them towards the freedom and enjoyment life has to offer...whatever that looks like for you. 

Specialties


Other Property Management Services

Short-term rental: <30 days

Reviews (28)


5.0 stars
28 Reviews
5.0 stars
28 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
10 months ago
Reviewed by Emma Smith
AirINN is more than an exceptional management team. We have personally reaped the successes of partnering with such a unique company. Behind their staggering management capabilities is a consulting side of real estate expertise that helps us navigate the market. When rebalancing our portfolio and discussing our next investment opportunities, we do not have to look far. AirINN provides impeccable real estate consulting when considering the purchase of our next property. We continue to use them to manage it. It is a perfect match. AirINN is a package deal that we couldn't find anywhere else and we are truly getting the best of both worlds. AirINN is trustworthy, knowledgeable, and the absolute best at what they do.
reviewer image
5.0 stars
|
11 months ago
Reviewed by Ryan Onesto
Landon has been an amazing blessing to my wife and I. We approached Landon about mentorship and guiding us through investing in real estate. He asked us the difficult questions that others are unwilling to, and dove into what strategy best aligns with not only our investing goals but family goals. This ultimately has led us to buying land, exploring short term rentals, and even rv/tiny home rentals. I cannot recommend Landon and AirINN enough and can promise you will not regret seeking his guidance/mentorship.
reviewer image
5.0 stars
|
11 months ago
Reviewed by Billy Wiegner
AirINN is absolutely top notch. I was at another short term rental management company and at first it was great. I felt like my property was getting the attention it needed to drive revenue and occupancy. As time went on I continued to feel that I my property wasn't a priority and revenue took a dip. When I went to try and make changes to increase revenue and occupancy it was always met with "give us 3-5 days to respond" and then they would fight me on why I'd want to do things like lower the ADR to get bookings. I switched over to AirINN in May 2023 and within the first week and a half I had as much revenue on the books that I did with my previous company for the first 5 months of the year. The systems they have built out are top notch. My revenue and occupancy are crushing the competition in all 3 markets that I have rentals. It's crazy to see what they've done for my properties. I am forever grateful and will be here for life. Best investment I've ever made!!!
reviewer image
5.0 stars
|
11 months ago
Reviewed by Jeff Paull
AirINN has done an amazing job on helping our short term rental property get listed, profitable & turn key. AirINN's management & service systems have led to our property being constantly occupied & always receiving positive 5 star reviews from our guests. Thank you Landon & the AirINN team!
reviewer image
5.0 stars
|
11 months ago
Reviewed by Alyse Paull
Working with AirInn has been such a positive experience for us. They have helped us navigate through every aspect of having a short term rental. Not only are they actual people and not some distant management company, they have depth of experience which provides reassurance to new folks in the game. This includes everything from how to stock your house, design suggestions, pricing, etc. Our personal experience with AirInn is them managing our property, but we are looking forward to booking directly through their site to stay at one of their great properties to avoid extra fees tacked on with other big name sites (you know who I mean 😉). Five stars all around!
reviewer image
5.0 stars
|
11 months ago
Reviewed by Zach Sienkiel
AirINN has been spectacular to work with. Landon and his team are extremely knowledgeable and made the process of turning our home into a STR fun. I cannot recommend AirINN enough!
reviewer image
5.0 stars
|
2 years ago
Reviewed by Amie Paxton
If you're looking for an outstanding real estate experience look no further than Landon and his team. His depth of knowledge on all aspects of the market, from buying/selling to investment properties, new construction, or land is second-to-none! Working with Landon has been a pleasure – he offers exemplary service and advice that will save you time, money, and stress. He's reliable, professional and so easy to work with. I can't recommend Landon highly enough; you'd be fortunate to have the opportunity to collaborate on any real estate deal with him.
reviewer image
5.0 stars
|
2 years ago
Reviewed by Caleb Jones
Landon Smith and the entire Landon Team are fantastic to work with. My favorite thing about them is they are more of a financial consultant in the real estate asset class than a traditional real estate agent/team. They really take the time to learn about your motivations and goals for a piece of property and then leverage their deep expertise in finding solutions that meet your goals.
reviewer image
5.0 stars
|
10 months ago
Reviewed by Emma Smith
AirINN is more than an exceptional management team. We have personally reaped the successes of partnering with such a unique company. Behind their staggering management capabilities is a consulting side of real estate expertise that helps us navigate the market. When rebalancing our portfolio and discussing our next investment opportunities, we do not have to look far. AirINN provides impeccable real estate consulting when considering the purchase of our next property. We continue to use them to manage it. It is a perfect match. AirINN is a package deal that we couldn't find anywhere else and we are truly getting the best of both worlds. AirINN is trustworthy, knowledgeable, and the absolute best at what they do.
reviewer image
5.0 stars
|
11 months ago
Reviewed by Ryan Onesto
Landon has been an amazing blessing to my wife and I. We approached Landon about mentorship and guiding us through investing in real estate. He asked us the difficult questions that others are unwilling to, and dove into what strategy best aligns with not only our investing goals but family goals. This ultimately has led us to buying land, exploring short term rentals, and even rv/tiny home rentals. I cannot recommend Landon and AirINN enough and can promise you will not regret seeking his guidance/mentorship.
reviewer image
5.0 stars
|
11 months ago
Reviewed by Billy Wiegner
AirINN is absolutely top notch. I was at another short term rental management company and at first it was great. I felt like my property was getting the attention it needed to drive revenue and occupancy. As time went on I continued to feel that I my property wasn't a priority and revenue took a dip. When I went to try and make changes to increase revenue and occupancy it was always met with "give us 3-5 days to respond" and then they would fight me on why I'd want to do things like lower the ADR to get bookings. I switched over to AirINN in May 2023 and within the first week and a half I had as much revenue on the books that I did with my previous company for the first 5 months of the year. The systems they have built out are top notch. My revenue and occupancy are crushing the competition in all 3 markets that I have rentals. It's crazy to see what they've done for my properties. I am forever grateful and will be here for life. Best investment I've ever made!!!
reviewer image
5.0 stars
|
11 months ago
Reviewed by Jeff Paull
AirINN has done an amazing job on helping our short term rental property get listed, profitable & turn key. AirINN's management & service systems have led to our property being constantly occupied & always receiving positive 5 star reviews from our guests. Thank you Landon & the AirINN team!
reviewer image
5.0 stars
|
11 months ago
Reviewed by Alyse Paull
Working with AirInn has been such a positive experience for us. They have helped us navigate through every aspect of having a short term rental. Not only are they actual people and not some distant management company, they have depth of experience which provides reassurance to new folks in the game. This includes everything from how to stock your house, design suggestions, pricing, etc. Our personal experience with AirInn is them managing our property, but we are looking forward to booking directly through their site to stay at one of their great properties to avoid extra fees tacked on with other big name sites (you know who I mean 😉). Five stars all around!
reviewer image
5.0 stars
|
11 months ago
Reviewed by Zach Sienkiel
AirINN has been spectacular to work with. Landon and his team are extremely knowledgeable and made the process of turning our home into a STR fun. I cannot recommend AirINN enough!
reviewer image
5.0 stars
|
2 years ago
Reviewed by Amie Paxton
If you're looking for an outstanding real estate experience look no further than Landon and his team. His depth of knowledge on all aspects of the market, from buying/selling to investment properties, new construction, or land is second-to-none! Working with Landon has been a pleasure – he offers exemplary service and advice that will save you time, money, and stress. He's reliable, professional and so easy to work with. I can't recommend Landon highly enough; you'd be fortunate to have the opportunity to collaborate on any real estate deal with him.
reviewer image
5.0 stars
|
2 years ago
Reviewed by Caleb Jones
Landon Smith and the entire Landon Team are fantastic to work with. My favorite thing about them is they are more of a financial consultant in the real estate asset class than a traditional real estate agent/team. They really take the time to learn about your motivations and goals for a piece of property and then leverage their deep expertise in finding solutions that meet your goals.

Our Team


Landon Smith