Business Page
Rochester Property Solutions
Property Manager
3.9 stars
34 Reviews
Markets served
Rochester, NY
Penfield, NY
East Rochester, NY
Pittsford, NY
Macedon, NY
Walworth, NY
Palmyra, NY
Gananda, NY
Webster, NY
Irondequoit, NY
Fairport, NY
Perinton, NY
Henrietta, NY
Rush, NY
Mendon, NY
Victor, NY
Honeoye Falls, NY
Farmington, NY
Chili, NY
Greece, NY
Gates, NY
Spencerport, NY
Brighton, NY
Scottsville, NY
Wheatland, NY
Riga, NY
Churchville, NY
About us
Our rockstar team of property wizards are here to work their magic by slashing vacancy, keeping turnover low, resident satisfaction high, and boosting your revenue with our top notch management mojo. Say goodbye to stress and hello to success while you sit back and let Rochester Property Solutions handle all of your property management needs.
Specialties
Long-term rental: 12+ mos.
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units
Multi-family: 50-99 units
Other Property Management Services
Student Housing
Reviews (34)
3.9 stars
34 Reviews
3.9 stars
34 Reviews
0.0 star
0 Reviews
1.0 star
a month ago
Reviewed by
Afiyha Stanford
Scam..Waste of time..paid 20 dollars for an application that i still have not recieved an approval or denial letter. Seems like They only reply to all negative reviews Right Away. but can't get to applications in a timely matter..complete Waste of time..the unit i wanted is no longer available and i had to find that out myself. Still have not heard from anyone...it does not take 2 weeks and counting to process an application...this company needs to be looked into.
1.0 star
a month ago
Reviewed by
linda lane
This place is definitely a scam. Yes, they do charge $20 application fee, eventhough in one of the comments, they responded to a person stating they don't. They sent me a message about sending back my application fee, never did. I submitted all documents and information needed to qualify. No, my application was not rejected or denied. They literally continuously sent text messages about moving application to another available unit, thay later was announced to no longer being available. Definitely do not recommend. The BBB, the Inspector Attorney General, Housing Equal Opportunity , definitely needs to look further into this "business ".
1.0 star
3 months ago
Reviewed by
Tanika Lemea
Contacted them so many times still haven’t gotten a response emailed them at the email they posted under another review still haven’t gotten a response I will not be contacting this company again I now agree with the other reviewers horrible communication not to mentioned I filled out a form on their site to be contacted still no response I left a lot of voicemails as well no response I also tried reaching out to another number they posted no response I dint understand why lost a email address or have a contact form if no one will respond I’ve never heard of a company that’s don’t reply especially after I read their responses to other reviews telling them to email or fill out the form when I did all of those things just horrible what a way to do business wow
5.0 stars
3 months ago
Reviewed by
Smith and Nelson House Buyers
Rochester Property Solutions is one of the best, if not the best housing provider in Rochester, NY. We refer a lot of our clients to RPS because they take pride in their work, they’re actively involved in the community, and last but not least, they care about their residents!
1.0 star
3 months ago
Reviewed by
Varsity Football
Been calling for weeks left at least 4 Voicemails no response. Decided to stop by the office for help no sign on the building with their name on it but a sheet of copy paper on the door saying appointments only but how can you get an appointment if no one ever answers the phone or return your call I did not complete an application with so many scams out there I’d prefer to verify a company info first maybe they need to hire a secretary or maybe look for interns to help handle the business if this is a true legitimate company but from the looks of it it seems Shady for those of you thinking about putting in a application you should verify first this company will not call you back I will be reporting them to the BBB hopefully someone can report this scam of a so called business. PROPERTY OWNERS DO YOUR RESEARCH YOUR PAYING THESE PEOPLE ABD THEY ARE NOT DOING WHAT YOUR ASKING OF THEM Don’t waste YOUR TIME OR MONEY
Google should allow you to give 0 stars
I’m convinced the 4, 5 star reviews are paid actors
1.0 star
3 months ago
Reviewed by
Chasity Snead
Applied to a unit never heard back left tons of voicemails sent emails no response over the span of several weeks this place might be a scam. When you call their phone line states it’s sending you a list but it really doesn’t even if an application is denied which I never heard anything back they should respond in some way. I am actually glad I didn’t rent with this company imagine being a Tena trying to get in contact with someone and you can’t horrible horrible btw I would of did zero stars but they make you pick at least one
5.0 stars
9 months ago
Reviewed by
Marie Torrens
What a terrific company (Rochester Property Management) is to work with. They are pleasant, professional, timely, and accurate with their communications. I strongly recommend them.
5.0 stars
10 months ago
Reviewed by
Josef Sieber
I’ve had my properties with this group for almost a year now , and they have done great for me . They have my interests as an owner as their interests, which is the #1 most important thing you can ask of a property management company. Highly recommend.
1.0 star
a month ago
Reviewed by
Afiyha Stanford
Scam..Waste of time..paid 20 dollars for an application that i still have not recieved an approval or denial letter. Seems like They only reply to all negative reviews Right Away. but can't get to applications in a timely matter..complete Waste of time..the unit i wanted is no longer available and i had to find that out myself. Still have not heard from anyone...it does not take 2 weeks and counting to process an application...this company needs to be looked into.
1.0 star
a month ago
Reviewed by
linda lane
This place is definitely a scam. Yes, they do charge $20 application fee, eventhough in one of the comments, they responded to a person stating they don't. They sent me a message about sending back my application fee, never did. I submitted all documents and information needed to qualify. No, my application was not rejected or denied. They literally continuously sent text messages about moving application to another available unit, thay later was announced to no longer being available. Definitely do not recommend. The BBB, the Inspector Attorney General, Housing Equal Opportunity , definitely needs to look further into this "business ".
1.0 star
3 months ago
Reviewed by
Tanika Lemea
Contacted them so many times still haven’t gotten a response emailed them at the email they posted under another review still haven’t gotten a response I will not be contacting this company again I now agree with the other reviewers horrible communication not to mentioned I filled out a form on their site to be contacted still no response I left a lot of voicemails as well no response I also tried reaching out to another number they posted no response I dint understand why lost a email address or have a contact form if no one will respond I’ve never heard of a company that’s don’t reply especially after I read their responses to other reviews telling them to email or fill out the form when I did all of those things just horrible what a way to do business wow
5.0 stars
3 months ago
Reviewed by
Smith and Nelson House Buyers
Rochester Property Solutions is one of the best, if not the best housing provider in Rochester, NY. We refer a lot of our clients to RPS because they take pride in their work, they’re actively involved in the community, and last but not least, they care about their residents!
1.0 star
3 months ago
Reviewed by
Varsity Football
Been calling for weeks left at least 4 Voicemails no response. Decided to stop by the office for help no sign on the building with their name on it but a sheet of copy paper on the door saying appointments only but how can you get an appointment if no one ever answers the phone or return your call I did not complete an application with so many scams out there I’d prefer to verify a company info first maybe they need to hire a secretary or maybe look for interns to help handle the business if this is a true legitimate company but from the looks of it it seems Shady for those of you thinking about putting in a application you should verify first this company will not call you back I will be reporting them to the BBB hopefully someone can report this scam of a so called business. PROPERTY OWNERS DO YOUR RESEARCH YOUR PAYING THESE PEOPLE ABD THEY ARE NOT DOING WHAT YOUR ASKING OF THEM Don’t waste YOUR TIME OR MONEY
Google should allow you to give 0 stars
I’m convinced the 4, 5 star reviews are paid actors
1.0 star
3 months ago
Reviewed by
Chasity Snead
Applied to a unit never heard back left tons of voicemails sent emails no response over the span of several weeks this place might be a scam. When you call their phone line states it’s sending you a list but it really doesn’t even if an application is denied which I never heard anything back they should respond in some way. I am actually glad I didn’t rent with this company imagine being a Tena trying to get in contact with someone and you can’t horrible horrible btw I would of did zero stars but they make you pick at least one
5.0 stars
9 months ago
Reviewed by
Marie Torrens
What a terrific company (Rochester Property Management) is to work with. They are pleasant, professional, timely, and accurate with their communications. I strongly recommend them.
5.0 stars
10 months ago
Reviewed by
Josef Sieber
I’ve had my properties with this group for almost a year now , and they have done great for me . They have my interests as an owner as their interests, which is the #1 most important thing you can ask of a property management company. Highly recommend.