True door property management has served us very well over 10+ years. Quick to respond to tenant and owner needs. Deanne was our point person and she was always so professional, friendly and transparent. Highly recommend her and true door.

I was having a plumbing issue but from the moment I emailed with Jose the maintenance manager everything was taken care of in a timely manner. I cannot express the gratitude I have for all the help Jose has offered with his timely responses, quick thinking and wonderful communication skills. I could only hope that people could learn a thing or two from him in great customer service and management.

TrueDoor Property Management Company has been our property management for the last 12 years. We had exceptional (5) star service from a few people in particular Jose Gomez , Deanna Jordan and Natalie Quinn. Recently Jose Gomez, the new maintenance manager for TrueDoor has proven to be quite an asset to this management team and a very valuable resource. He gave us extraordinary, prompt, professional and courteous service on a situation that required immediate attention by a more seasoned, knowledgeable person and approach.

setting an appointment to view the property was quick and easy. on appointment day i met with Crystal, she is so sweet and i felt the positive vibes right away. i was only interested in viewing 1 of the properties available but she asked if i was open to viewing 2 other properties available since we were already there, so of course i was open to it. i ended up loving one of the other available properties she showed us, so i submitted an application right away. the process was super simple. Crystal was very helpful in answering any questions i had along the way! Once approved, the property manager Alex called to congratulate me & went over everything before sending over the lease agreement. on move in day i met with Alex & she was also so sweet and kind enough to welcome me and review everything with me that i needed to know. both ladies have been so sweet & so attentive to any questions that have arised! it’s been a great move-in experience

My experience renting from Truedoor has been awesome. They have been attentive, responsive, and accommodating. Any maintenance issues or concerns I have had were addressed promptly and efficiently. Deanne and Mahir have both shown a genuine interest in ensuring that my living experience is comfortable and enjoyable. Their professionalism and communication skills have made me feel valued as a tenant. Thank you 🙏🏻

My second experience renting an apartment from a different company. Way a bit better than the last one. My move-in could have been better if the communication is there, but I know there are other customers/tenants who is also looking just like me. At least be more attentive to every single one especially the time limit you give them to have a response and not until the last minute. There is always room for improvement, but so far it's been great living here.

My husband and I are very pleased to rate TrueDoor Property Management company and its employees, in particular our experience with Amber Gallagher. She is professional and very courteous in explaining how she inspects the property to stay in compliance with California Health and Safety Codes. Her periodic evaluation walk through was done in a timely manner and answered all our questions.

After a month in a property as tenant I’m really looking forward to get at the end of the lease contract, the service and inconveniences response is less than poor by true door management side, I have been sending messages and no reply’s had been received “I have been Ignored”. I don’t have Mail coming in, because negligence of True Door Management, not reporting the address of my rented property, to the San Bernardino County USPS Central office . Not installing A mailbox on the curve of the street, and a couple of issues more. Very but Very poor customer service, once you signed the lease contract they get ride of you as a client. Think twice before make any deal with this people.

True door property management has served us very well over 10+ years. Quick to respond to tenant and owner needs. Deanne was our point person and she was always so professional, friendly and transparent. Highly recommend her and true door.

I was having a plumbing issue but from the moment I emailed with Jose the maintenance manager everything was taken care of in a timely manner. I cannot express the gratitude I have for all the help Jose has offered with his timely responses, quick thinking and wonderful communication skills. I could only hope that people could learn a thing or two from him in great customer service and management.

TrueDoor Property Management Company has been our property management for the last 12 years. We had exceptional (5) star service from a few people in particular Jose Gomez , Deanna Jordan and Natalie Quinn. Recently Jose Gomez, the new maintenance manager for TrueDoor has proven to be quite an asset to this management team and a very valuable resource. He gave us extraordinary, prompt, professional and courteous service on a situation that required immediate attention by a more seasoned, knowledgeable person and approach.

setting an appointment to view the property was quick and easy. on appointment day i met with Crystal, she is so sweet and i felt the positive vibes right away. i was only interested in viewing 1 of the properties available but she asked if i was open to viewing 2 other properties available since we were already there, so of course i was open to it. i ended up loving one of the other available properties she showed us, so i submitted an application right away. the process was super simple. Crystal was very helpful in answering any questions i had along the way! Once approved, the property manager Alex called to congratulate me & went over everything before sending over the lease agreement. on move in day i met with Alex & she was also so sweet and kind enough to welcome me and review everything with me that i needed to know. both ladies have been so sweet & so attentive to any questions that have arised! it’s been a great move-in experience

My experience renting from Truedoor has been awesome. They have been attentive, responsive, and accommodating. Any maintenance issues or concerns I have had were addressed promptly and efficiently. Deanne and Mahir have both shown a genuine interest in ensuring that my living experience is comfortable and enjoyable. Their professionalism and communication skills have made me feel valued as a tenant. Thank you 🙏🏻

My second experience renting an apartment from a different company. Way a bit better than the last one. My move-in could have been better if the communication is there, but I know there are other customers/tenants who is also looking just like me. At least be more attentive to every single one especially the time limit you give them to have a response and not until the last minute. There is always room for improvement, but so far it's been great living here.

My husband and I are very pleased to rate TrueDoor Property Management company and its employees, in particular our experience with Amber Gallagher. She is professional and very courteous in explaining how she inspects the property to stay in compliance with California Health and Safety Codes. Her periodic evaluation walk through was done in a timely manner and answered all our questions.

After a month in a property as tenant I’m really looking forward to get at the end of the lease contract, the service and inconveniences response is less than poor by true door management side, I have been sending messages and no reply’s had been received “I have been Ignored”. I don’t have Mail coming in, because negligence of True Door Management, not reporting the address of my rented property, to the San Bernardino County USPS Central office . Not installing A mailbox on the curve of the street, and a couple of issues more. Very but Very poor customer service, once you signed the lease contract they get ride of you as a client. Think twice before make any deal with this people.