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HomeRiver Group Florida
Property Manager
4.0 stars
1076 Reviews
Markets served
Dallas, TX
Lake Havasu City, AZ
Phoenix, AZ
Sacramento, CA
Los Angeles, CA
Oxnard, CA
Colorado Springs, CO
Ocean City, MD
Fort Lauderdale, FL
Jacksonville, FL
Miami, FL
Fort Myers, FL
Ocala, FL
Pensacola, FL
Tampa, FL
Atlanta, GA
Savannah, GA
Twin Falls, ID
Idaho Falls, ID
Boise, ID
Chicago, IL
Indianapolis, IN
Fort Wayne, IN
Kansas City, MO
Kansas City, KS
Portland, ME
Baltimore, MD
Columbus, OH
Missoula, MT
Albuquerque, NM
Jersey City, NJ
Trenton, NJ
Raleigh, NC
Charlotte, NC
Cincinnati, OH
Columbia, SC
Oklahoma City, OK
Tulsa, OK
Harrisburg, PA
Philadelphia, PA
Pittsburgh, PA
Charleston, SC
Sumter, SC
Chattanooga, TN
Memphis, TN
Austin, TX
Fort Worth, TX
Houston, TX
San Antonio, TX
Salt Lake City, UT
Richmond, VA
Spokane, WA
Washington, DC
Licenses, Designations or Certificates
License Number: CQ1029122
About us
To help real estate investors like you succeed, we charge owners ZERO management fees for 12 months with a 2-year contract. HomeRiver Group’s mission is to be the premier national residential property management company in the United States, offering acquisition, renovation, leasing, management, maintenance and brokerage. We are intently focused on serving both owners and tenants, and are dedicated to a culture of integrity, superlative performance and respect.
Specialties
Long-term rental: 12+ mos.
Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Reviews (1076)
4.0 stars
1076 Reviews
4.0 stars
1076 Reviews
0.0 star
0 Reviews
1.0 star
a week ago
Reviewed by
Nicholas Dello Russo
They will leave your HOA high and dry. Nobody answers the phone for residents or even the president. No reps EVER come to the property and conduct inspections for violations. They will just collect HOA payments and that’s it. Run far away.
1.0 star
3 weeks ago
Reviewed by
K Taylor
I had a very frustrating experience with this property management company. Over the course of my lease, the representatives kept changing, which made it nearly impossible to get consistent communication or resolve issues. Whenever I tried to reach out, responses were slow or non-existent.
The real issue came during move-out. Despite leaving the property in good condition, I was charged the entire security deposit for minor scratches on the floor, even though I had extra flooring to replace the area. It felt like they were just looking for any reason to keep my deposit.
I wouldn’t recommend this company to anyone looking for reliable management or fair treatment when it comes to deposits and communication.
1.0 star
4 weeks ago
Reviewed by
Kayla Simpson
DO NOT WORK WITH THIS COMPANY!!!!!!! Please read the reviews and stay as far away as you possibly can!!!!! We rent a property, we had a maintenance issue so we put in a maintenance request. ONE MONTH LATER IT IS NOT FIXED!!! We have no working bathroom. We have contacted home river group MULTIPLE times and their 3rd party company Meld, who does maintenance request, MULTIPLE TIMES!!! They simply DO NOT CARE!!!!!! We’ve sent emails, we’ve called, no one calls back; they hide behind an automated phone system. DO NOT RENT FROM THIS COMPANY!!!!!!
5.0 stars
a month ago
Reviewed by
Leslie O
Just moved in & the garage door wouldn't work. They ordered a new opener & the service guy that came to install it was professional, friendly & efficient. He even programmed the remote button in my car! Super service, very happy with how responsive they've been! I'm near Stuart, FL
1.0 star
2 months ago
Reviewed by
Myrna Andrawes
Be aware of this scam company, I am making every effort to pay outstanding balance in full and reconcile a late balance However, it appears that this company has been unwilling to assist or work with me to resolve this matter directly. Instead, the decision to engage unnecessarily costly and unreasonable legal services has created additional financial burdens that could have been avoided. They will not respond to phone calls. They will make every effort not to solve any issue without charging you additional fees and costly charges. They need to be investigated for their unethical practices.
1.0 star
2 months ago
Reviewed by
Marcus Little
I have had an incredibly frustrating experience with Home River Group Tampa. I was informed that I could pay my rent late and just incur late charges, but when I attempted to make the payment, I found my account disabled. Despite receiving multiple email reminders about the amount and due date, none of the emails mentioned that my account would be disabled or that I’d need to pay overnight to resolve the issue.
When I called for help, no one answered the phone, and my voicemails went unanswered. The representatives I did manage to speak with were dismissive, rude, and completely unhelpful. On top of this, next month’s rent has already been added to my account, further complicating my ability to catch up and pay off the balance.
This entire situation could have been avoided if someone had simply re-enabled my account to allow payment. It’s the day before Thanksgiving, and instead of resolving the issue efficiently, it feels like unnecessary barriers are being created to make the process harder for me. This lack of communication and customer service is unacceptable.
1.0 star
5 months ago
Reviewed by
Tiffany Stuart
EDIT 8/30/24- Linda White sent an email to homeowners and did not take personal responsibility for her lack of attention to detail. She in fact blamed homeowners for not knowing or reading the declarations. When asked why we are only allowed to do floor nominations, she then said to read the Declarations. No where in our declaration does is state how to nominate for the Board. I have added the proof. Still waiting on that phone call.
EDIT: 8/29/24- Linda White sent out a proxy for our upcoming election with no instructions on how to return or who to vote for. Even our own Board is confused. No one has contacted me either. Jerry Elmore promises to call and no one has called to explain her power trip behavior and her unprofessionalism.
I have been asking Linda White to clean/help with the common area behind my house since Hurricane Ian and Nicole in 2022. Per our Bylaws, and the emails she sent me, she told me maintenance would handle. Since then, we have received numerous violations from her for something we cannot control. After Debby, I ask for help, she proceeds to bad mouth me to my own neighbors. A Board member even responded to my email saying they should not have to take care of anything because no one knows the place exists. She (board member) wants to keep our dues down but we are going to have to pay for her upcoming legal battle with another neighbor. I want Linda out of my neighborhood. We need a CAM who will not have a personal agenda or is on some sort of power trip. HomeRiver blames our Board for lack of ownership in duties but there is a group of us trying to run who are ready to step in. You would think she would be happy to work with us. She has a conflict of interest with this Board member though and the rest of the neighborhood suffers from this behavior. I have escalated to Jerry Elmore and he does nothing. Here is my Google review, Jerry.
1.0 star
a year ago
Reviewed by
Ryan McCauley
Our prior property manager at Summerfield West, Kevin, did an amazing job here. Unfortunately our current property manager along with our current board seem to have mismanaged our funds. Our sprinkler system has worked in months, our mulch hasn't been replaced in the common areas in 2 years, our plants/grass/shrubs are dying since our irrigation system doesn't work, and no one can give a straight answer as they just go around in a circle and don't take responsibility for anything. Sadly, property values will be affected by this mismanagement. Hopefully, someone above Linda can help our community out.
1.0 star
a week ago
Reviewed by
Nicholas Dello Russo
They will leave your HOA high and dry. Nobody answers the phone for residents or even the president. No reps EVER come to the property and conduct inspections for violations. They will just collect HOA payments and that’s it. Run far away.
1.0 star
3 weeks ago
Reviewed by
K Taylor
I had a very frustrating experience with this property management company. Over the course of my lease, the representatives kept changing, which made it nearly impossible to get consistent communication or resolve issues. Whenever I tried to reach out, responses were slow or non-existent.
The real issue came during move-out. Despite leaving the property in good condition, I was charged the entire security deposit for minor scratches on the floor, even though I had extra flooring to replace the area. It felt like they were just looking for any reason to keep my deposit.
I wouldn’t recommend this company to anyone looking for reliable management or fair treatment when it comes to deposits and communication.
1.0 star
4 weeks ago
Reviewed by
Kayla Simpson
DO NOT WORK WITH THIS COMPANY!!!!!!! Please read the reviews and stay as far away as you possibly can!!!!! We rent a property, we had a maintenance issue so we put in a maintenance request. ONE MONTH LATER IT IS NOT FIXED!!! We have no working bathroom. We have contacted home river group MULTIPLE times and their 3rd party company Meld, who does maintenance request, MULTIPLE TIMES!!! They simply DO NOT CARE!!!!!! We’ve sent emails, we’ve called, no one calls back; they hide behind an automated phone system. DO NOT RENT FROM THIS COMPANY!!!!!!
5.0 stars
a month ago
Reviewed by
Leslie O
Just moved in & the garage door wouldn't work. They ordered a new opener & the service guy that came to install it was professional, friendly & efficient. He even programmed the remote button in my car! Super service, very happy with how responsive they've been! I'm near Stuart, FL
1.0 star
2 months ago
Reviewed by
Myrna Andrawes
Be aware of this scam company, I am making every effort to pay outstanding balance in full and reconcile a late balance However, it appears that this company has been unwilling to assist or work with me to resolve this matter directly. Instead, the decision to engage unnecessarily costly and unreasonable legal services has created additional financial burdens that could have been avoided. They will not respond to phone calls. They will make every effort not to solve any issue without charging you additional fees and costly charges. They need to be investigated for their unethical practices.
1.0 star
2 months ago
Reviewed by
Marcus Little
I have had an incredibly frustrating experience with Home River Group Tampa. I was informed that I could pay my rent late and just incur late charges, but when I attempted to make the payment, I found my account disabled. Despite receiving multiple email reminders about the amount and due date, none of the emails mentioned that my account would be disabled or that I’d need to pay overnight to resolve the issue.
When I called for help, no one answered the phone, and my voicemails went unanswered. The representatives I did manage to speak with were dismissive, rude, and completely unhelpful. On top of this, next month’s rent has already been added to my account, further complicating my ability to catch up and pay off the balance.
This entire situation could have been avoided if someone had simply re-enabled my account to allow payment. It’s the day before Thanksgiving, and instead of resolving the issue efficiently, it feels like unnecessary barriers are being created to make the process harder for me. This lack of communication and customer service is unacceptable.
1.0 star
5 months ago
Reviewed by
Tiffany Stuart
EDIT 8/30/24- Linda White sent an email to homeowners and did not take personal responsibility for her lack of attention to detail. She in fact blamed homeowners for not knowing or reading the declarations. When asked why we are only allowed to do floor nominations, she then said to read the Declarations. No where in our declaration does is state how to nominate for the Board. I have added the proof. Still waiting on that phone call.
EDIT: 8/29/24- Linda White sent out a proxy for our upcoming election with no instructions on how to return or who to vote for. Even our own Board is confused. No one has contacted me either. Jerry Elmore promises to call and no one has called to explain her power trip behavior and her unprofessionalism.
I have been asking Linda White to clean/help with the common area behind my house since Hurricane Ian and Nicole in 2022. Per our Bylaws, and the emails she sent me, she told me maintenance would handle. Since then, we have received numerous violations from her for something we cannot control. After Debby, I ask for help, she proceeds to bad mouth me to my own neighbors. A Board member even responded to my email saying they should not have to take care of anything because no one knows the place exists. She (board member) wants to keep our dues down but we are going to have to pay for her upcoming legal battle with another neighbor. I want Linda out of my neighborhood. We need a CAM who will not have a personal agenda or is on some sort of power trip. HomeRiver blames our Board for lack of ownership in duties but there is a group of us trying to run who are ready to step in. You would think she would be happy to work with us. She has a conflict of interest with this Board member though and the rest of the neighborhood suffers from this behavior. I have escalated to Jerry Elmore and he does nothing. Here is my Google review, Jerry.
1.0 star
a year ago
Reviewed by
Ryan McCauley
Our prior property manager at Summerfield West, Kevin, did an amazing job here. Unfortunately our current property manager along with our current board seem to have mismanaged our funds. Our sprinkler system has worked in months, our mulch hasn't been replaced in the common areas in 2 years, our plants/grass/shrubs are dying since our irrigation system doesn't work, and no one can give a straight answer as they just go around in a circle and don't take responsibility for anything. Sadly, property values will be affected by this mismanagement. Hopefully, someone above Linda can help our community out.