But is it normal to go over 20% and not inform the customer until after the fact and then demand the funds?

He always seen mistake his boss made in customer relations and satisfaction and knew he could do better.

If the customer doesn't have an architect or the ability to create plans, I will give them a design proposal bid which includes the cost of the plans and the total target cost of the project.If we're talking about an "In place" project, I will take every possible measurement and have a lengthy conversation about ARV and fixture/trim expectations, then go back and do a line-item detailed bid for the project that includes ALL materials, labor, fixtures, etc... noting that we're working on brushed nickle, chrome, or what have you.

You aren't responsible for anyone falling regardless of age or health conditions if you are not negligent in keeping your building safe, that is reasonably safe, not customized for any disability.One thing that elderly folks seem to like to do is complain about getting old on one hand and how self sufficient they are on the other.

Welcome Susan Clements to Bigger Pockets.If you do decide to become a property manager I am sure you will find plenty of customers if you do a good job.

Wood flooring/pad allowance.Kitchen Cabinets: $7,844.061: New custom 42" kitchen cabinets painted and installed.2: Demo and install.Kitchen Countertops: $3,521.091: New builders grade 3cm granite tops installed with stainless steel under mount sink.2: Demo and install.Sunroom: $10,413.691: Frame and install six new DH white vinyl windows.2: Take down vinyl siding in sunroom and replace with sheetrock finish out with knockdown texture.

Every customer (home buyer) deserves a working quality product.I always put new heating systems in unless they were recently replaced.

There are companies that purport to offer this information via subscription, and research services that will offer more customized data collection services.As my friend Ward Hanigan says about the inconvenience of having to manually pull data for leads vs. online access, "What's bad is good, and what's good is bad."

Tax sales and real estate laws, customs and procedures in general are state and often county or municipal specific.

A PM should have a written policy on how the manager will interface with the customer (the property owner).