After you find one and establish credibility, then it's very similar: credit checks, appraisals, etc. 

I was recommended to look into CRM tools to help me keep track of leads.

I know that to buy beyond 4 properties - traditional big bank financing doesn't work easily and often regional/credit/small banks give out loans once you can show them your positive cash flow & appreciation portfolio.Appreciate all insights from amazing folks on this forum, happy RE investing :-)

Am I on the right track here?

How is your credit?

I woukd say find a credit repair specialist and get your credit score up

We help solve the issue of finding a contractor, and tracking a work order through completion but if your problems like outside that you may look to hire internallyIf you're looking for someone in the office to handle maintenance 9-5 you better make sure there is a 9-5 amount of work or else they start becoming jack of all trade employees which you inevitably will need to hire another coordinator down the line because their responsibilities will become muddled into the rest of the work flow.

He has credit issues, so he already has damaged credit, so BK may be an option that doesn't have tons of downside. 

They talk about credit, mindset etc. 

App_...you may be required to credit or refund the tenant for any time that they cannot inhabit the premises.2.