After viewing the property I noticed that there were quite a few items that would be identified in an inspection but are blatantly not repaired in addition to significant cracks in the brick suggesting foundation movement.  

I just used two items, respect for the family and a pen.Remember, buying low the best investment decision you can make in this game.

Here are just a few of the items he screwed up.1.

From my personal experience, their quality of customer service is pretty good, and it seems that the company gives their representatives adequate power to go beyond each user's expectations when the opportunity arises, whether that involves providing extra credit to use during cancellations, replacing items that were damaged or taken during a stay, etc.

Its no different then a wholesaler or retailer with other items.

Which leads into item number 3.   3rd Some of the people that you are coming across are saying that we just lucked into it.  

My only concern is the $185 a month for repairs and their being no Cap ex which we know are the big ticket items like roof replacement etc especially since it is not newly rehabbed!

Otherwise, I wouldn't worry about it until they moved, then address it with their final walk-through or from their deposit when they are gone and itemize the repair. 

The cost of installation will be dependant on numerous items such as:-how many will be installed, how much jacking needs to take place and at how many points, is it a basement or crawl space, will they be installed on concrete or will post pads have to be dug and poured, is it a one or two story house (how much load will each post have to carry), etc. 

I've always believed that business cards are a transactional item.