If it comes back to you, just keep it unopened.But, if you don't do it, they usually have a year under the statute of limitations to sue you for not following the procedure correctly.  

The county will have no issues with this procedure, for her, because she was abusive of your resources and you have documentation.I like the home warranty idea.

Although the Reverse Exchange has been used for decades, the Internal Revenue Service did not issue any guidelines until 2000 when they published Revenue Procedure 2000-37.For a Reverse Exchange to be considered, it is necessary for the Exchangor to have the financial ability to purchase the target property while not yet having the proceeds from the future sale.

That’s procedure I do right before I evict someone.

We’ve owned our unit for over 2 years, but inherited a tenant that just recently moved out, so this is our first time signing a lease with a new tenant.Is it standard procedure locally to ask for first, last and security?

Standard procedure and a large bang for the buck.

For future tenants,  I would suggest a change in your procedure. 

Each office should be the same, but there are different procedures from office to office.  

Non-payment of rentBreaking lease earlyAdding unauthorized tenants or animalsThose are probably my most common three, but they aren't much of a problem since I have policies and procedures in place to handle them quickly and professionally.

The problem here is mindset, not ego.You don't need to mull over complaints and requests if you have policies and procedures, which you should have regardless of how you introduce yourself.