@Michael Zack You should be able to "join" and once you do that, are able to access the forms once you log in 

What am I doing , or not doing , in order to stay logged in ?

By the way, the auditor site says it is logged as a 4-19 unit building.

BUT - I would log into the router and check the connections.

What can't and what CAN you log to meet your 750 hours!??

If you have the ability for them to record calls, it can be useful for training.You will want to have a log for them to complete about the calls.

we worked through the old owner and tried to get to the kids when ever possible.. all leads were leads until the logs were on the ground.. a few things we did to speed things up  were as posted above and pretty obviouswe set up 1031s  but hard to sell to an 80 year old who could not fathom how that could be legal.and a few did charitable remainder trusts  probably even more complicated and the ones' where we bought those deals I would say the sellers were pretty savvy folks not your typical tree farmer. so as many have stated whats the sellers best interest and your best interest is many times vis a vi taxation not aligned in any manner.

I would be careful throwing out terms like "lazy landlord" to people who are logged in to a forum like Bigger Pockets looking for advice and knowledge. 

I might be wrong, but I believe the models I have will only allow 1 phone to connect and control the unit with the app - so taking control of the thing while the tenant is gone might be kind of a logistical problem - with you having to log out so the tenant can log in.  

Change out the lock for a keypad entry type that is wifi connected, so you can log entry person and times.