He doesn't know if it's been done before but suggested I try (for too many reasons to state while typing on my smart phone) before starting the court process.Hence my question: Has anyone on BP been successful at obtaining a Quit Claim Deed from Freddie Mac and/or Fannie Mae?

You could set up a Google Voice phone number which will allow you to have a separate phone number for real estate (side hustle) related phone calls.By downloading the app on any smart phone, you will have the ability to use your regular phone for your day job while using the Voice app for anything else, and you can set up a separate answering machine message for when you're not able to answer.

There's no reason if  a tenant owns a smart phone that they can't pay on time with the various available options for instant payment.  

You may also want to create a Google Phone Number and add Google Voice to your smartphone.  

I use it for my bandit signs and flyers.PS. if you get a burner phone, get a smart phone.

In fact, just look around at how many people are constantly distracted with screwing around on their smart phones.  

Many of our tenants don't have bank accounts or access to the internet beyond smartphones - the primary benefits of adopting software seem to be to allow ACH rent payments, have a portal for maintenance requests that we can quickly get out to contractors, and avoid the phone ringing off the hook/having to stop by so many properties on a weekly basis.

Most of the time, I don't really need a cellphone or smart phone.

If you have a smartphone (and what tenant doesn't) you can pay your rent.

Thier Technology is smartphone based and they provide leads.