Trust me, I'm smiling, not to denigrate anyone but because of the naivety of the question.NOTICE: I am NOT an agent and I've never used an agent to sell a property.

I buy value-add and they often have below market rents and so when their lease ends/if it has ended when I'm the new owner I put them on a month-to-month lease; I also don't raise to market right off the bat (personal choice).The reason for M2M is if they end up not being a good tenant I can give a 30-day notice or can offer them a new lease at a monthly rent that makes me endure their nonsense with a smile on my face. 

And yes, every time I submit a payment towards dramatically reducing the bad debt -- it puts a smile on my face and a little more weight is lifted off my shoulders.

She went from nasty to smiling and apologizing to me, and promptly left.

Smile, fix it, keep going.

Attend the trainings, smile, bring donuts to your caseworker, etc.  

@Justin Greenthanks for sharing your story, it put a smile on my face!

Then, reading your second paragraph put a smile on my face.

I read your post with a smile on my face, and was tempted to copy and paste it on our website!

:Originally posted by @Jose Diaz@Jose Diaz I had to smile a bit and admire the use of embedded commands...