Smiles,Marge

You got my curiosity going.I am smiling. 

And do it with a smile and energy unknown to most. 

Trust me, I'm smiling, not to denigrate anyone but because of the naivety of the question.NOTICE: I am NOT an agent and I've never used an agent to sell a property.

I buy value-add and they often have below market rents and so when their lease ends/if it has ended when I'm the new owner I put them on a month-to-month lease; I also don't raise to market right off the bat (personal choice).The reason for M2M is if they end up not being a good tenant I can give a 30-day notice or can offer them a new lease at a monthly rent that makes me endure their nonsense with a smile on my face. 

And yes, every time I submit a payment towards dramatically reducing the bad debt -- it puts a smile on my face and a little more weight is lifted off my shoulders.

She went from nasty to smiling and apologizing to me, and promptly left.

@Justin Greenthanks for sharing your story, it put a smile on my face!

Then, reading your second paragraph put a smile on my face.

I read your post with a smile on my face, and was tempted to copy and paste it on our website!