Of course I am understanding of the circumstances, we're still in the middle of a pandemic so staffing at their office was frequently an issue, supply chain shortages and backlogs of necessary equipment, winter was upon us and the ground is frozen.

Yes, everything was fried and everything arrived frozen.

It is frozen long term in case anything happens and it may be less interest than you are paying now on your current loan.

Some people are scammers, some are disorganized, lazy or suffer from mental disorders where they get frozen and do nothing.

When I was on the phone with the PM, he told me that other properties they manage they just let the frozen pipes sit there and usually in a day or two they are defrosted. 

You forgot to put your location in your account so I don’t know if you could be dealing with frozen pipes.

Another good thing about this market is you don't have to deal with frozen pipes that burst, a common issue in colder markets!

Her voucher is still frozen (at least it better be as she owes me money and The Housing Authority is aware of this).So to say Section 8 is guaranteed money and Section 8 tenants are afraid of losing their vouchers may be true in a lot of cases, but certainly not all.Though my biggest annoyance was with the Section 8 Housing Authority; they were inept.

Then add in the winter storm in Feb where there was record cold temps for a record setting duration and add in power outages.  8 units with frozen pipe related issues some with expensive emergency repairs.  

Coils were frozen so he had to defrost the coils.