Some items mentioned include: - Don't pour grease, oils, rice or pasta of any kind down the disposal because it gums up the pipes leading to a clogged sink- Do run hot water down the drain for 30 or 45 seconds after use to help clear the drain after use.I do the same with a quick explanation on how to change out smoke detector batteries (when you install the 10 year, there's no need unless it is defective) the size of the air filter and how often to change it and how to change it out, how to operate the HVAC thermostat to heat or cool the unit.

When you go over the lease, provide them a tenant instruction sheet with your welcome packet that explains:- how they can pay rent- how to make a repair request- watering restrictions- how to operate unit's HVAC, thermostat, care of garbage disposal, location of main water shut off, gas shut off, breaker box- numbers or links to turn on/transfer utility accounts- how your city enforces noise ordinances and how this may effect those who violate it (BTW, your tenant  blasting his music so it can be heard at by other residents on the block  at 10 am is just as bad as if he is doing it at 4 in the morning). - anything else you feel tenant should knowOthers have given you some great suggestions for collecting rent automatically.

Never need to discuss it, but it's a just-in-case thing.I'd put one of those locks on the thermostat so they can't change the temps for the entire house.  

Thanks for all the informative replies.I'm the sort who'll fix a problem myself before asking for help from anyone, I'd be embarrassed to ask a landlord to unclog a toilet or replace a battery in a thermostat.

Short term improving the building envelope through insulation, programmable thermostats might help.As for switching to gas, price it and any rebates you get.

They told me they had a sick child they had to take to the doctor because it was so hot and they had pictures of the thermostat to prove it.

Hi David,Maybe the thermostat is having a problem???

We have Sensi wi-fi thermostats in our home, and we love them.  

For clarification, are you saying that pipes that burst due to the negligence of a tenant and/or owner who doesn't winterize before turning down/off the thermostat to leave the premises are covered under your policies? 

What top renovations or improvements should I target that won't break the bank (e.g. smart home, thermostat, stainless steel appliances, etc.)?