It’s simply misusing/ mistreating the property.

You could state that pumpout for issues/misuse or above a certain frequency is on them. 

But above comment is probably right about tragedy of the commons effect on "everyone's laundry area" which can be a cleaning and utility cost issue and even vagrant or misuse issues..

Response rate is often misused as blanket term, really meaningless as far as non-vanity analytics is concerned, here is why; - Response rate is only relevant when derived from a specific segment or target.

@David HodgeWhile the CAP appears simple and consistent on the surface, it is one of the most misused and deceptive ratios in investing.  

It is no different than any other utility - are you liable if your tenants misuse the water or electricity (i.e. grow op, unlicensed home brewer, etc)?  

From and after the date of this Contract, Buyer shall indemnify Seller for, defend Seller against, and hold Seller harmless from any liability, loss, cost, injury, damage, or other expense that may occur or may be claimed by or with respect to any person or property on or about the Premises resulting from the use, misuse, possession, occupancy, or non-occupancy of the Premises by Buyer or Buyer's agents, employees, licensees, invitees, or guests.

As a web programmer I go nuts with the misuse of terms. 

Eviction is a frequently mis-used word by property owners that don't really know what they are doing. 

Clients had a hard time finding parking because our dedicated spaces were always misused by locals.Good luck!