Property Management for House Hack Duplex

Property Management for House Hack Duplex

Investor · CO · Member since 2016 · 757 posts · 1k+ votes

Share my property management take aways from house hacking a duplex early in my investing career. I learned an enormous amount that first year and realized property management was a lot easier than I'd previously thought.

Curious to hear what others have experienced that worked well.

1. Establish Clear Boundaries: Set clear boundaries with your tenants from the beginning. Clearly define which areas are common spaces and which areas are exclusive to each unit. This helps prevent conflicts and ensures everyone respects each other's privacy. Built it in the lease.

2. Screen Tenants Thoroughly: Take time to thoroughly screen potential tenants for the other unit. A careful tenant selection process can help avoid issues later on. Check references, conduct background checks, and evaluate their rental history. Follow local ordinances & fair housing laws!

3. Written Lease Agreements: Always use written lease agreements that detail the terms of the tenancy, including rent amount, due date, maintenance responsibilities, and house rules. This document protects both you and your tenants and helps prevent misunderstandings. in my local Market of Seattle, RHAWA a landlord/tenant organization has fantastic attorney written library of documents that is very affordable and keeps up with the fast and furious changes in the law.

4. Regular Maintenance: Implement a regular maintenance schedule for both units. Address maintenance requests promptly to keep the property in good condition and maintain a positive relationship with your tenants. Set the expectations prior to tenancy for common area maintenance: lawn, driveway, ect.

5. Emergency Contacts: Provide tenants with a list of emergency contacts, including your contact information and local repair services. This ensures quick response times in case of urgent situations like leaks, power outages, or security concerns. Set expectations of hours of operations. No need midnight phone call because a light bulb is out.

6. Transparent Communication: Foster open and transparent communication with your tenants. Encourage them to report issues promptly and address their concerns in a timely manner. Similarly, keep them informed about any property-related matters.

7. Reserve an Emergency Fund: Set aside a portion of the rental income as an emergency fund for unexpected repairs or maintenance. Having this fund ensures you can quickly address any urgent issues without affecting your financial stability.

8. Enforce House Rules: Clearly communicate and enforce house rules to maintain a harmonious living environment. This could include guidelines on noise levels, parking, garbage disposal, and other common concerns. This is a must, you cannot let things slide as it sets a precedent which is difficult to reverse.

9. Document Everything: Keep detailed records of all interactions with your tenants, including maintenance requests, repairs, communications, and rent payments. This documentation can be invaluable in case of disputes. I kept a journal of verbal conversations if they were important.

10. Plan for Transition: If you decide to move out of the unit you're living in, plan for a smooth transition with your new tenants. Ensure they understand the management structure and responsibilities, and provide them with a point of contact for any issues.

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Ryan ThomsonBusiness Member
Real Estate Agent · Colorado Springs, CO · Member since 2018 · 1k+ posts · 1k+ votes
3y

Good word @Julien J.!

I like the 8. Enforce House Rules. If you stay on top of this and hold your tenants accountable to doing the chores or following the rules it makes everyone happier and tenants stay longer. 

The Assumable Guy544 Reviews
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  • Michael SmytheBusiness Member
    Real Estate Agent · Metro Detroit · Member since 2023 · 4k+ posts · 3k+ votes
    3y

    Why identify yourself as the landlord at all?

    Nothing good comes of a tenant knowing you are their landlord!

    Logical Property Management4.9464 Reviews
  • Investor · CO · Member since 2016 · 757 posts · 1k+ votes
    3y

    @Michael Smythe it comes down to preference. I'd say 50% of my tenant either figured it out or I was up front with them.

    Knock on wood, I've never had an issue in my decade plus of being a landlord. We take good care of our guest and treat them fairly.

    Some of them have became client's of our brokerage.

  • Cleveland, OH · Member since 2022 · 826 posts · 578 votes
    3y

    Julien, 

    This is a super informative post. Thanks for sharing. 

    What mode of communication do you use for your tenants? Email, direct message through your rental software, phone, etc. 

    Thanks! 

  • Real Estate Consultant · Austin, TX · Member since 2020 · 95 posts · 88 votes
    3y

    Great post @Julien J.! Thanks for sharing

  • Investor · CO · Member since 2016 · 757 posts · 1k+ votes
    3y

    @Benjamin Sulka. I try to stick to email for the ease of record keeping. Text sometimes to accomodate tenant's preferences.

  • Ryan ThomsonBusiness Member
    Real Estate Agent · Colorado Springs, CO · Member since 2018 · 1k+ posts · 1k+ votes
    3y

    Good word @Julien J.!

    I like the 8. Enforce House Rules. If you stay on top of this and hold your tenants accountable to doing the chores or following the rules it makes everyone happier and tenants stay longer. 

    The Assumable Guy544 Reviews
  • Central Oregon · Member since 2023 · 10 posts · 5 votes
    2y

    Julien, 

    While house-hacking, what do you do to document condition of the unit when a new tenant moves in? Do you perform a pre move-in walkthrough with the residents? If so, is there a checklist that you utilize to go through the condition of the unit room by room? Do you include photos or just a written description? 

    I have a background in property management maintenance at the director level, however I do not have access to the level of property management software that I used while in that role. 

    Thanks!!! And, the list that you provided is super helpful. 

  • Investor · CO · Member since 2016 · 757 posts · 1k+ votes
    2y

    @Ryan Frank

    The same as regular rentals:

    - Pre-move walkthrough &  written signed documentation. Any space the tenant will use or be responsible for.

    - Pictures of all surfaces, drawers, ect. Videos if need be. I even use a black light for pet owners.

    - Documentation of any equipment and furniture. Serial numbers, make, model ect.

    There are plenty of good templates of checklist online. They all are pretty much the same and I add anything specific to my units.

  • Central Oregon · Member since 2023 · 10 posts · 5 votes
    2y

    Much appreciated! 

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