REI Nation Premier Property Management outside property transfer

[Matthew Diionno]

I am not a super active poster here, but I am a grateful beneficiary of the wealth of knowledge and reviews on BiggerPockets as I have progressed in my real estate investment journey over the past few years. As a result, I wanted to "pay it forward" in a small way and provide a review of my recent experience to others who are in the same position I was in before I dived off the deep end with my real estate portfolio!

For this particular discussion, I am referring to my recent experience with onboarding an outside property to Premier Property Management Group (REI Nation's management company) for other investors that may be considering taking advantage of this relatively new program that they now offer. While I am a repeat investor buying properties directly from REI Nation, I had never purchased an outside property sourced elsewhere and moved the management to PPMG. However, in late May I found a property in one of the Alabama markets that was already rented, and the numbers were great! While there didn't appear to be any issues with the existing property manager, in my opinion Premier is the GOLD standard, so I expressed my intention to transfer management upon closing. This transaction was tricky because the existing resident's lease was up in July, and with the legacy property manager notified that I would be moving to Premier, they didn't exactly go out of their way to communicate with the resident and give them a heads up about the transaction. As a result, I was concerned I would have turnover on this property within the first month of purchase. However, Devartay and team were absolutely fantastic in jumping into the situation and communicating with the existing property manager as well as the resident to ensure that they were taken care of and informed of the pending sale. In addition, Devartay was great about responding to my pestering calls and emails during the process given my concerns, and he really instilled confidence that this would go smoothly. Surely enough, as a result of Davartay and team's efforts, they secured a renewal with the existing resident AND obtained a $40 per month rent increase! I couldn't be happier with the support that this team provided me. In addition, I now also have confidence that if I ever go the outside property route again, that I will have a smooth and effortless experience! I cannot thank Davartay and the entire team enough for what they do each and every day.

In summary, whether you are considering your first investment with REI Nation, or your first outside property transfer to Premier, take it from someone who has been down this path, you will NOT find a better partner to work with than this team. Every facet of the purchasing process is just easier and more efficient working with REI than doing it "on your own," and the property management is simply unrivaled. They truly are a customer service company that happens to be in the real estate industry.