Property Manager · Bay Area-Greater Sacramento · Member since 2021 · 94 posts · 51 votes
4y
These types of companies just depend on the experience you want. These large tech backed companies that so largely leverage technology usually don't have much of a personal touch. You often speak to a different representative every time or experience heavy turnover of employees and constantly have your point of contact changing. It may even be hard to reach a live person when needed. More local management companies will have comparable or higher price points but you get the expertise of a local contact, who you meet face to face and know are right nearby your home should something happen. So you have to weigh the options of simplistic price points versus the balance of technology and personal touch.