I will manage my property by my self and will fire the property manager.

[Jenny Kang]

Here’s a refined version of your message that maintains your original questions and concerns while improving clarity and flow:

Hello,

Since January, I haven't received the full rental payment from the property management company. This is my first rental property, and I'm already having significant issues with them. They initially told me I didn't need to review the contract, as it was solely between the management company and the tenant. However, I recently discovered that I'm missing about one-third of the rental income, and no explanation was provided. ( Actually, I just checked my account to get money: 10/2 $500, 10/17$700, 10/28$500).

Originally, I understood that the management fee would be 10% of the rental income. However, I’ve noticed additional charges that weren’t initially explained, and the rental payments are deposited into my account in multiple transactions each month. Could you clarify if this is standard practice with the property management company?"

As the management contract is ending soon, I am preparing to manage the property myself. I have a few questions about the transition:

1. Since I'll be taking over in the middle of the tenant’s lease, what actions do I need to take with the previous property manager?
2. How should the contract be handled moving forward?
3. What is the best way to officially inform the tenant about the management change?
4. Do I need to draft a new lease with the tenant, or can I continue with the existing one?
5. How should the security deposit be managed in this transition?
6. What specific responsibilities does the previous manager have to ensure a smooth handover?
7. Lastly, would it be better to introduce myself to the tenant as the owner, or as the new property manager?

Thank you for your assistance.

[Adam Bartomeo]

Unfortunately, this is the norm in the industry and why we have been successful. Owners often don't realize the 40+ charges that can be hidden in the contract. 

1. Have them transfer security, advanced rents, rent rolls, contact info, keys, leases, and any other pertinent data.

2. You have to follow the lease in place and can write a new only upon renewal.

3. Just give them a call and let them know that they will pay you, you will handle all maintenance, and any other concerns.

4. See 2

5. It is normally kept in a separate bank account in the state where the rental is located.

6. Almost zero but normally they play nicely.

7. I always tell owner to let the tenant know that they are the owner. If they find out the truth later, it will cause distrust and resentment. The problem is that most owners are push overs and need an excuse to hold tenants accountable.