First time landlord end of Lease issues, please help.

[Cinnamon Johnson]

Tenant wants to know how much her last month's rent is. I use Zillow and it's showing the full amount which is $1250. However. Tenant's lease was from 10/17/22-10/16/23. Should it be pro-rated or the full amount? She also wants to know when she should get the utilities shut off. I'm not really sure when or if it'll make a difference of when. Also, I live in Georgia and the property is in Michigan. How should I get the key from here? I have family there but I don't know if it's professional for her to drop it off to a family member.