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Updated about 7 years ago on . Most recent reply
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Inbound Call Management - 2 Acquisition People
When forming an investing business with a partner which will involves a fair amount of marketing to sellers, what are some options for handling inbound calls when more than one person will be involved in acquisitions? If there is one phone number on your website and/or marketing materials, how do manage the inbound calls? Only one person handles them?
If both partners take calls, how could this be managed with only one phone number? Or do you take turns, one person handles the calls for a period of time, then switch? Or does everyone just have an answering service/call center handle? I don't know that we would want only one of us handling ALL the calls, so just looking for some possible solutions to this. I'm sure there are investors out there that have this figured out already - would love to hear some advice.
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Have you looked into Google Voice? This is what my brother and I use. We have the google voice number linked to both of our personal cell phones so that when someone calls that number then it rings both of us at the same time. Who ever answers it first, takes the call. If we get to the point where the phone is just ringing too much and we are no longer wishing to handle them then we can easily link the google voice number to the call takers/sales people's phone numbers that we hire.