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Updated over 5 years ago on . Most recent reply
Secure document upload services?
Hi folks, what services have you used in the past to securely accept documents from tenants? Coming from the tech world, I'm familiar with tools like SFTP, SSH and know there have been a few on the Google Docs and Dropbox side that have offered the ability setup a secure drop box in the past, but all appear short lived and I'd rather not send millennial rental applicants back through faxing paystubs and/or other sensitive information to me over insecure email or text messages.
This is also not a request for known services like DocuSign or others for secure signatures, I'm already using that. Neither Cozy or other online application portals that perform the easy work of running back credit/background checks, but leave landlords to actually verifying income through paystubs or bank statements.
Rather, I'm seeking secure upload or transfers of ancillary documents related to their rental applications or a service like the (now apparently defunct) Tenantify.
Any suggestions?
Most Popular Reply
@Rob B. just a way for a potential tenant to access a secure drop box to share data they would not want to email. Most do this with credit reports now, but leave open a large gap with additional information landlords and PMs may need to verify income, like paystubs, bank statements, etc.
From sitting on the other side of the table, I've seen realtors and leasing agents do terrible things with rental application data, including selling me a laptop loaded with bank statements for student co-signers after claiming they had securely wiped the drive of all such data.
I understand most PM solutions want nothing to do with sensitive data like financial docs, but perhaps an option that encrypts the data on upload, then auto-deletes off the host system (similar to the way many handle credit reports) would be sufficient.