Why Zillow is Stupid

Why Zillow is Stupid

Residential Real Estate Agent · Costa Mesa, CA · Member since 2008 · 1k+ posts · 380 votes

I have seen from time to time people, sometimes even Realtors, include in a blog or forum post that they use the Zillow "Zestimate" as a baseline of value, "and then do their own analysis".

Very little makes me more frustrated than statements like these, for a number of reasons. First, because the Zillows/Trulias/Cyberhomes of the world do not exist to provide relevant and accurate valuation models, they exist solely to aggregate consumer information by providing wildly inaccurate estimates and calling them "data". This is at best, misleading, and at worst, detrimental to the industry.

However, it is often difficult to find a concrete example of Zillow's inadequacies to prove to their users how wrong the Zestimates are, again for a couple reasons. First, because valuations are subjective and even those trained in valuing property rarely come up with the exact same valuation for a particular property. Second, because the type of people that would think to use Zillow for a valuation are by definition not sophisticated enough to understand why they are wrong, and thus it is difficult to make logical points to them.

During my bi-weekly run along the beach, I usually take a glance at the current housing inventory, to see which (if any) of the oceanfront homes have come on the market, had their price reduced, etc. Yesterday, it hit me that there was a vacant lot on this path, and that I should look up the Zestimate on a vacant oceanfront lot, just to see how far off they were.

Here is the link:

http://www.zillow.com/homedetails/614-W-Oceanfront-Newport-Beach-CA-92661/25134676_zpid/#{scid=hdp-site-map-bubble-address}

What you'll notice is that while Zillow is smart enough to pinpoint the exact address, it is unable to determine whether there is actually a structure on the land. Thus, it has valued the vacant land as a 3/1/1500, and gives it a value of $1.075 M.

Is that the kind of AVM you want doing your ARV calculations for you?

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  • Residential Real Estate Broker · Grand Blanc, MI · Member since 2008 · 885 posts · 316 votes
    15y

    It makes me wonder if people who aren't savvy enough to do their own analysis will still rely on Zillow once the market starts to rebound?

    Zillow's data seems to be years off. So, when the market rebounds will people still rely on their junk data when they suggest values that are under market?

    People follow Zillow because they want to believe they got a good deal on a property compared to what Zillow values it at.

  • Contractor · San Jose, CA · Member since 2008 · 157 posts · 10 votes
    15y

    From my experience the Zillow/Trulia valuations are usually inaccurate. I've seen these sites overvalue and undervalue properties by 20%. Also the sites obviously do not consider the condition of the property which is an important factor.

  • Las Vegas, NV · Member since 2015 · 31 posts · 2 votes
    10y
    Jake,
    I happened by chance upon your post about zillow and the example at 614 w oceanfront. I AM THE OWNER and I completely agree with you. A new listing for the property is starting later today. 
    Cheers,
    adam


    Originally posted by @Jake Kucheck:

    I have seen from time to time people, sometimes even Realtors, include in a blog or forum post that they use the Zillow "Zestimate" as a baseline of value, "and then do their own analysis".

    Very little makes me more frustrated than statements like these, for a number of reasons. First, because the Zillows/Trulias/Cyberhomes of the world do not exist to provide relevant and accurate valuation models, they exist solely to aggregate consumer information by providing wildly inaccurate estimates and calling them "data". This is at best, misleading, and at worst, detrimental to the industry.

    However, it is often difficult to find a concrete example of Zillow's inadequacies to prove to their users how wrong the Zestimates are, again for a couple reasons. First, because valuations are subjective and even those trained in valuing property rarely come up with the exact same valuation for a particular property. Second, because the type of people that would think to use Zillow for a valuation are by definition not sophisticated enough to understand why they are wrong, and thus it is difficult to make logical points to them.

    During my bi-weekly run along the beach, I usually take a glance at the current housing inventory, to see which (if any) of the oceanfront homes have come on the market, had their price reduced, etc. Yesterday, it hit me that there was a vacant lot on this path, and that I should look up the Zestimate on a vacant oceanfront lot, just to see how far off they were.

    Here is the link:

    http://www.zillow.com/homedetails/614-W-Oceanfront...

    What you'll notice is that while Zillow is smart enough to pinpoint the exact address, it is unable to

    -

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