Best phone number company around

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Best phone number company around

Ron Carlson
Bedford, TX · Member since 2014 · 20 posts · 9 votes

I am looking at using a new marketing phone number for my acquisition's team to put on bandit signs. I am looking for the following characteristics of the company I will choose to use. Any suggestions would be awesome.

1. I want to be able to have multiple local numbers

2. Each number should be able to be forwarded to a separate phone number

3.  I want a separate log in to each phone number that does not interfere with the interaction of the other numbers. For example if one of my acquisition guys logs in, they are not able to see what is going on with one of our other numbers. 

4. Need to be able to call out from the number purchased. I would hope to do this from a cell phone where I can call someone back, again using the number they called. 

5. Need to set a different Voice Mail for each number.

If anyone has a suggestion can you please explain what you like about your service?

I have used Callfire but they do not let me call out from the incoming number. I have used google voice but I can not have separate user log ins and 1 master, I have used freedom voice but I am also limited on calling out. Any suggestions would be great

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Peter MacKercherBusiness Member
Residential Real Estate Broker · Saint Louis, MO · Member since 2014 · 1k+ posts · 567 votes
10y

I've posted about this before, but since @Demetri T.mentioned RingCentral I wanted to chime in about their service. It's very finicky for my business. We use the mobile apps on Android phones, and sometimes the app drops audio, sometimes it won't call out, sometimes we get voicemails from 5 minutes ago and our phones never rang. We've been through their customer support to address the issue and they were completely unhelpful, veering towards annoying, for the first few months (yes months). Their level 2 technicians had us tweak some router settings and that has helped, but it's still not resolved the issue we've had with VoIP calling. Also, sometimes their servers are just down and there's nothing you can do at that point.

So, point being, I'd encourage you to consider other options seriously as you might have some great annoyances, as we have, with RingCentral.

[email protected]
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  • Demetri T.
    Investor · Newberg, OR · Member since 2015 · 34 posts · 18 votes
    10y

    I use Ringcentral.com for my law firm.  It looks like it does all of the above and much much more.

    If you want- PM and I will be able to send you a referral which helps both of us out!

    Demetri

    0Reply
  • Major Robertson
    Investor · Louisville, KY · Member since 2014 · 142 posts · 77 votes
    10y

    I'm assuming you want the master so you don't have to log into each account and see information but rather everything on a single dashboard?

    0Reply
  • Ron Carlson
    OP
    Bedford, TX · Member since 2014 · 20 posts · 9 votes
    10y

    Yes. I want the master and I want my team to have access to their number only

    0Reply
  • Sean Dolan
    Vendor · Katy, TX · Member since 2015 · 390 posts · 218 votes
    10y

    Check out Grasshopper.com - love them, not sure if they do everything you mentioned, but I wouldn't be surprised if they do. They were bought by Citrix (Gotomeeting) last year. Good luck!

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  • Peter MacKercherBusiness Member
    Residential Real Estate Broker · Saint Louis, MO · Member since 2014 · 1k+ posts · 567 votes
    10y

    I've posted about this before, but since @Demetri T.mentioned RingCentral I wanted to chime in about their service. It's very finicky for my business. We use the mobile apps on Android phones, and sometimes the app drops audio, sometimes it won't call out, sometimes we get voicemails from 5 minutes ago and our phones never rang. We've been through their customer support to address the issue and they were completely unhelpful, veering towards annoying, for the first few months (yes months). Their level 2 technicians had us tweak some router settings and that has helped, but it's still not resolved the issue we've had with VoIP calling. Also, sometimes their servers are just down and there's nothing you can do at that point.

    So, point being, I'd encourage you to consider other options seriously as you might have some great annoyances, as we have, with RingCentral.

    [email protected]
    1Reply
  • Ron Carlson
    OP
    Bedford, TX · Member since 2014 · 20 posts · 9 votes
    10y

    So I contacted Grasshopper and they seem like they may work for what I am looking for. Essentially they can do everything I need plus I can text from an app that I can down load on both Android and IOS.  The cost is $24.00 a month plus $5 per number + a flat $10.00 to have voice mail sent via emails. Is anyone using the grasshopper app  with success. I also called freedomvoice again. For more than 10 numbers I got a 20% discount so about $7.96 a line. This will be a little more money than Grasshopper and I am not able to text from the number.  I am open to other options but so far Grasshopper looks like it will win.  

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